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Reception Operator Jobs in Texas (NOW HIRING)

Summit Health

Patient Reception Specialist

Humble, TX · On-site

$15.50 - $19.75/hr

... our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and ... Home Location: 18652 McKay Dr., Humble, TX, 77338 The Patient Reception Specialist is responsible ...

VillageMD

Patient Reception Specialist

Humble, TX · On-site

$15.50 - $19.75/hr

... our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and ... Home Location: 18652 McKay Dr., Humble, TX, 77338 The Patient Reception Specialist is responsible ...

VillageMD

Patient Reception Specialist

Humble, TX

$15.50 - $19.75/hr

... our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and ... Home Location: 18652 McKay Dr., Humble, TX, 77338 The Patient Reception Specialist is responsible ...

SPS North America

Scanning Operator

El Paso, TX · On-site

Scanning Operator Location : El Paso, Texas Work Schedule : 4:00 AM - 12:30 PM Working Days: Monday ... This role also serves as a cross-trained team member, providing reception/concierge coverage and ...

Southwest University at El Paso

Be Seen First

Communications Hub Operator

El Paso, TX · On-site

$14/hr

The Communications Hub Operator provides general information, directs inquiries to the appropriate ... Experience in customer service, call center, reception, or administrative support * Clear and ...

EXOS

Reception Associate

Dallas, TX · On-site

$15.75 - $20.50/hr

As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators ...

Exos

Reception Associate

Dallas, TX · On-site

$15.50 - $20.50/hr

As an elite coaching company, Exos applies itsevidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators ...

Exos

Reception Associate

Dallas, TX · On-site

$15.50 - $20.50/hr

As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators ...

SERCO OF TEXAS - LAREDO

Switchboard Operator

Laredo, TX · On-site

$13.25 - $16.75/hr

The operator maintains an organized and professional approach to handling high call volumes ... Two (2) years of experience in customer service, reception, call center operations, or other ...

SERCO OF TEXAS - LAREDO

Switchboard Operator

Laredo, TX · On-site

$13.25 - $16.75/hr

The operator maintains an organized and professional approach to handling high call volumes ... Two (2) years of experience in customer service, reception, call center operations, or other ...

SERCO OF TEXAS - LAREDO

Switchboard Operator

Laredo, TX · On-site

$13.25 - $16.75/hr

The operator maintains an organized and professional approach to handling high call volumes ... Two (2) years of experience in customer service, reception, call center operations, or other ...

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Patient Reception Specialist

Humble, TX • On-site

Summit Health
Outpatient Health Care • 11 - 50 employees
Learn more about Summit Healthexternal

$15.50 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 2 days ago

Job description

About Our Company
We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.
Job Description
Home Location: 18652 McKay Dr., Humble, TX, 77338
The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Patient Reception Specialist informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.
How You Will Get Things Done:
  • Obtain copies of insurance cards, driver's licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR
  • Perform demographic and insurance validation, and inform patients of privacy policies and procedures
  • Keep the reception and patient waiting areas clean and organized
  • Other duties as assigned

How You Will Build Trust:
  • Greet all patients and visitors in a professional and welcoming manner
  • Effectively communicate unexpected schedule delays to patients and assist with patient comfort should delays arise

How You Will Innovate:
  • Collect patient co-payments, reconciliation charges, and outstanding balances upon Check-In as well as submitting batches daily
  • Schedule patient appointments/follow-up appointments per established policies and procedures

Experience to Drive Change:
  • Adept in medical terminology and insurance practices
  • Proficient in the use of computer programs and applications including Outlook applications and practice EMR systems
  • Competent in basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately
  • Knowledgeable of CPT and ICD-10 coding
  • Current BLS certification for healthcare providers preferred
  • High School Diploma/Equivalency required
  • Experience in primary care, family practice, internal medicine, urgent care, or ER preferred

About Our Commitment
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Safety Disclaimer
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.

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