We are seeking a motivated and detail-oriented IT Desktop Support Specialist to join our Fort Worth team. The ideal candidate will be either a recent graduate with a strong foundation in IT systems or have 3-5 years of hands-on experience supporting both Linux and Windows environments. This role focuses on providing technical support for Windows desktop and server systems along with some Linux workstations.ย
Key Responsibilities:
- Provide desktop and server support forย Windowsย systems (installation, configuration, troubleshooting, and maintenance).ย
- Assist users with software and hardware issues in both Linux and Windows environments.ย
- Perform routine system maintenance and updates across supported platforms.ย
- Monitor system performance and respond to alerts or issues as needed.ย
- Support end-user accounts, permissions, and access rights in accordance with best practices.ย
- Maintain documentation of procedures, configurations, and system changes.ย
- Collaborate with IT team members on infrastructure improvements and automation projects.ย
- Participate in system upgrades and deployment of new technologies.ย
Qualifications:
- Recent graduate with a degree in Computer Science, Information Technology, or a related field,ย orย 3-5 years of experience in IT support roles.ย
- Basic to intermediate understanding of Windows desktop and server environments is aย plus.ย
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP).ย
- Good problem-solving skills and a proactive attitude.ย
- Strong communication and customer service skills.ย
- Ability to work independently and as part of a team.ย
Preferred Skills (Not Required):
- Experience with scripting languages (e.g., Bash, Python).ย
- Exposure to virtualization platforms (e.g., VMware, VirtualBox, KVM).ย
- Knowledge of remote desktop and remote management tools.ย
- Understanding of IT security principles and best practices.ย