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Rcc Jobs in Provo, UT (NOW HIRING)

Avista Senior Living

Resident Care Coordinator

Orem, UT · On-site

$22 - $25/hr

Fulfilling other duties as assigned by Head RCC Must have current CNA, MED TECH CERTIFICATON and experience caring for elderly residents in an assisted living or nursing home setting. You will be ...

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See Provo, UT salary details

$13

$21

$39

How much do rcc jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for rcc in Provo, UT is $21.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $21.59 per hour, depending on experience, location, and employer.

What is an RCC?

An RCC (Remote Customer Care) job typically involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat. RCC professionals work remotely and are responsible for ensuring customer satisfaction by resolving problems efficiently. Strong communication skills, technical knowledge, and problem-solving abilities are often required. Many RCC roles exist in industries like e-commerce, telecommunications, and IT support.

What are the key skills and qualifications needed to thrive as an RCC?

To thrive as an RCC (Remote Customer Care representative), strong verbal and written communication, excellent problem-solving abilities, and customer service experience are essential. Familiarity with CRM software, ticketing systems, and common office productivity tools is often required. Interpersonal skills, patience, and the ability to work independently are critical soft skills for excelling in this position. These skills are important to effectively resolve customer issues and ensure a high standard of customer satisfaction in a remote work environment.

What are some common challenges RCCs face when working remotely, and how can they be addressed?

RCCs often encounter challenges such as managing high call volumes, handling difficult customer interactions, and maintaining productivity without in-person supervision. Staying organized and using strong time-management techniques can help mitigate these issues. Many companies provide ongoing training, team chat platforms, and regular virtual meetings to support remote employees and encourage collaboration. Building rapport with your remote team and reaching out for guidance when needed can also help overcome the isolation that sometimes comes with remote work. Proactively engaging in these resources will set you up for success in a Remote Customer Care role.

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Rcc jobs near you
Infographic showing various Rcc job openings in Provo, UT as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,922 per year, or $21.6 per hour.

Resident Care Coordinator

AVISTA SENIOR LIVING MANAGEMENT LLC

Orem, UT

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Spring Gardens Senior Living —A beautiful senior living community in Orem, Utah,  is seeking to better the lives of our wonderful residents. We are focused on providing personalized quality care through hope, compassion, and dedication to excellence!

We are currently looking to hire a passionate and service- minded leader to serve as our Resident Care Coordinator and become a key member of our health services team! Our ideal applicant will have a Medication Tech certification and have previous experience in an assisted living community. 

Benefits:

  • Competitive Pay
  • Medical, Dental, and Vision benefits
  • Vacation, Personal Day, Sick Pay, Holidays
  • Life Insurance
  • 401(k) Savings Plan
  • Employee Assistance Program

What will make this individual successful?

  • Leading with optimism.
  • Serving team members, residents, and family members.
  • Cultivating a customer service culture within the team.
  • Establishing expectations and holding team members accountable.
  • Creating an engaging and fun work environment.

Responsibilities for our Resident Care Coordinator include the following:

  • Filling other gaps in Caregiver/Med Tech schedule, as needed fill in for regular shifts.
  • Maintaining Caregiver/Med Tech schedule.
  • Assisting with new hire training as assigned by the administration.
  • Maintaining MAR, handling communication regarding medications, cycling medications, and maintaining an organized medication cart.
  • Coordinating with Home Health and Hospice Companies.
  • Organize and help with medical transports
  • Maintaining shift change notes.
  • Communicating regularly with administration.
  • Fulfilling other duties as assigned by Head RCC

Must have current CNA,  MED TECH CERTIFICATON and experience caring for elderly residents in an assisted living or nursing home setting.

You will be part of a team providing quality, innovative care for our senior residents while also helping to bring joy to their lives!

Apply