Ran Support Engineer Jobs (NOW HIRING)

TeleWorld Solutions is seeking a RAN Wireless SME to lead technical solutioning, product requirements, and performance analysis across next-generation 4G/5G wireless networks. This role serves as a critical bridge between engineering, product, and customer team-driving innovation, resolving complex technical challenges, and enabling successful deployment of advanced RAN technologies including virtualized and cloud-native networks.

Who We Are: The Architects of What Connects Us

You find the signal in the noise of data. We build the signal itself.

We are TeleWorld Solutions, and we are the strategic backbone for the world's most ambitious wireless networks. We're not just consultants; we're the engineers, designers, and problem-solvers that operators, OEMs, and tower giants trust to bring their boldest visions to life.

Our playground is the invisible architecture of connection-from vast macro networks to the hyper-precise world of DAS, Small Cells, and Wi-Fi. With a legacy of hundreds of thousands of successful implementations, we help our clients navigate the entire lifecycle of their network: from the first line of a design to the final optimization, and every critical decision about performance and value in between.

Why does this matter to you?

The complex data you will master-the CDRs, network KPIs, and customer signals-flows from the very infrastructure we design and optimize. You won't just be analyzing abstract numbers; you'll be interpreting the digital heartbeat of networks that we helped bring to life. Your insights will directly influence the next generation of those networks.

Here, your work as a data storyteller is powered by deep, tangible engineering excellence. You provide the "what" and "why." We provide the "how" on a global scale.

Welcome to the engine room of connection. Let's build what's next

Technical Leadership & System Engineering

• Lead development of product and feature requirements, system design, and performance analysis for 4G/5G RAN solutions
• Translate customer requirements into detailed system specifications and engineering design documentation
• Drive new technology introduction, including virtualized and cloud-based RAN architectures
• Conduct deep-dive technical sessions with customers to define requirements and solution strategies

Performance Analysis & Troubleshooting

• Perform advanced analysis of 4G/5G wireless call protocols (PHY, MAC, RLC, PDCP, RRC)
• Troubleshoot complex issues identified during:
• Chipset IODT testing (lab & field)
• Network performance validation and optimization
• Evaluate new product releases and software updates for performance and stability
• Develop test strategies, parameter optimization plans, and root cause analysis

Customer Engagement & Pre-Sales Support

• Act as a technical advisor in pre-sales engagements, delivering compelling solutions aligned with customer needs
• Translate complex technical concepts into clear business and network value propositions
• Present and educate customers on new products, services, and network capabilities
• Ensure delivery of customer commitments and technical milestones

Cross-Functional Collaboration

• Partner with Sales, Engineering, Logistics, and HQ teams to drive successful product rollouts
• Support and lead lab and field trials, including validation of deployed solutions
• Align internal and external stakeholders to achieve project and contractual objectives

Technical Acumen

• Recognized SME capable of solving complex technical challenges across RAN architecture and performance domains

Communication & Presentation Skills

• Ability to effectively communicate with:

• Executive leadership
• Technical teams
• Global HQ stakeholders

Navigating Ambiguity

• Proven ability to operate in fast-paced, evolving environments and lead through uncertainty

• 12+ years of wireless telecommunications experience
• Bachelor's degree in Electrical Engineering, Computer Science, or related field (Master's preferred)
• Deep expertise in:
• 4G LTE & 5G NR air interface and call processing
• RAN architecture and network design
• Strong understanding of:
• 3GPP standards (Rel-15/16 preferred)
• LTE-NR interworking & coexistence
• Massive MIMO, Beamforming, 5G numerologies

Technical Skills

• Protocol expertise: PHY, MAC, RLC, PDCP, RRC layers
• Tools: XCAL, QXDM, Wireshark, Channel Emulator
• Experience with:
• System engineering & feature development
• Performance optimization & troubleshooting
• Lab and field testing environments
• Knowledge of:
• Core & RAN network interactions
• Software and hardware architecture

Key Competencies

• Strong stakeholder management and executive-level influence
• Ability to negotiate and align technical decisions in complex environments
• Exceptional organization and ability to manage multiple high-impact initiatives
• Strong written and verbal communication skills for technical and business audiences

Additional Requirements

• Ability to travel as needed for customer engagements, lab testing, and field validation
• Willingness to support time-sensitive projects and critical deadlines

Join Our Veteran-Friendly Team:

Are you a veteran or a veteran spouse with expertise in telecommunications? Join our team at TeleWorld Solutions, where we value your military experience and provide great benefits. We invite all veterans and veteran spouses to bring their skills and dedication to our team.

TeleWorld Solutions is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.