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Radio Communication Operator Jobs in California (NOW HIRING)

Everline Resort & Spa

PBX Operator

CA · On-site

$25/hr

The PBX Operator is responsible for providing exceptional telephone and communication services to ... Use the resort telephone system, computer systems, radio communication, and other communication ...

CoralTree Hospitality

PBX Operator

Olympic Valley, CA · On-site

The PBX Operator is responsible for providing exceptional telephone and communication services to ... Use the resort telephone system, computer systems, radio communication, and other communication ...

Everline Resort & Spa

PBX Operator

Olympic Valley, CA · On-site

The PBX Operator is responsible for providing exceptional telephone and communication services to ... Use the resort telephone system, computer systems, radio communication, and other communication ...

Apple

Wireless Radio Verification Engineer

San Diego, CA

$122K - $214K/yr

... operating modes.","responsibilities":"Verify Radio digital controllers or subsystems from test ... Great teammate with excellent communication skills and desire to seek diverse technical challenges.

Apple

Wireless Radio Verification Engineer

San Diego, CA

$122K - $214K/yr

... operating modes.","responsibilities":"Verify Radio digital controllers or subsystems from test ... Great teammate with excellent communication skills and desire to seek diverse technical challenges.

City of Downey

Operates and monitors multiple radio frequencies and determines the appropriate personnel ... Fire Communications Operator will be invited to continue in the selection process. Part II: ...

Western Milling

Rail Operator

Goshen, CA · On-site

$16.90 - $18/hr

Maintain radio communication with other rail team members and supervisor. * Operate augers, belt ... Basic operating knowledge of augers, belt-driven machinery, elevators, and other equipment used in ...

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All JobsRadio Communication Operator JobsRadio Communication Operator Jobs in California

Telephone Operator / Switchboard Operator (3:00pm-11:00pm) Shift

Fresno, CA • On-site

Innovation At Work Inc
See more jobs at Innovation At Work Incexternal

$16.25 - $20/hr

Full-time

Re-posted 22 days ago

Job description

Description

Innovation At Work, Inc. (IAW) is seeking professional Telephone Operators/Switchboard Operators to provide 24-hour telephone communication services for the VA Central California Health Care System in Fresno, California.

The Telephone Operator serves as the primary point of contact for patients, visitors, employees, emergency responders, and outside agencies by answering, routing, and processing incoming telephone calls while maintaining exceptional customer service and ensuring timely response to emergency communications.

This position operates in a fast-paced healthcare environment requiring professionalism, excellent communication skills, attention to detail, and the ability to remain calm during emergency situations.



Essential Duties and Responsibilities

  • Answer and process high volumes of incoming telephone calls courteously, professionally, and efficiently.
  • Route incoming calls to the appropriate clinics, departments, providers, and personnel.
  • Operate Cisco telephone consoles, automated call distribution systems, and paging systems.
  • Broadcast emergency overhead pages and emergency notifications.
  • Respond appropriately to emergency alarms, Code Blue, fire alarms, disaster notifications, bomb threats, and other emergency communications.
  • Operate radio communication systems as required.
  • Assist patients, visitors, employees, and outside agencies with telephone assistance and general information.
  • Enter and relay messages through the VA messaging system.
  • Maintain accurate records of telephone equipment malfunctions and service issues.
  • Report telephone system problems to appropriate VA personnel.
  • Maintain confidentiality of patient and employee information in accordance with HIPAA, Privacy Act, and VA regulations.
  • Follow established emergency procedures and communication protocols.
  • Maintain professionalism during periods of heavy call volume and emergency operations.
  • Work collaboratively with VA staff to ensure uninterrupted communication services.
  • Perform other related duties as assigned.

Requirements

Minimum Qualifications

  • High School Diploma or GED.
  • Minimum one (1) year of experience in a telephone operator, switchboard, call center, receptionist, healthcare communications, customer service, or similar environment.
  • Excellent verbal communication and customer service skills.
  • Ability to multitask in a fast-paced environment.
  • Ability to operate multiple computer applications simultaneously.
  • Strong attention to detail.
  • Ability to remain calm during emergencies.
  • Ability to obtain and maintain all VA background investigation and credentialing requirements.
  • Must be legally authorized to work in the United States.

Preferred Qualifications

  • Previous VA or hospital switchboard experience.
  • Experience operating Cisco telephone systems.
  • Experience with automated call distribution (ACD) systems.
  • Experience using overhead paging systems.
  • Medical terminology knowledge.
  • Experience handling emergency communications.


Schedule

  • 24 hours per day
  • 7 days per week
  • Rotating shifts
  • Days, evenings, nights
  • Weekends and holidays required


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