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Quick Lane Service Manager Jobs in Florida (NOW HIRING)

Mullinax Ford

QUICK LANE MANAGER

New Smyrna Beach, FL · On-site

Automotive Quick Lane Service Manager Mullinax Ford is looking to fill the role of Quick Lane Service Manager, which is responsible for ensuring that customers receive excellent service. We are ...

Mullinax-Ford

QUICK LANE MANAGER

Kissimmee, FL · On-site

Mullinax Ford is looking to fill the role of Quick Lane Service Manager, which is responsible for ensuring that customers receive 5 star customer service. We are seeking a first-rate candidate to ...

Bill Jarrett Ford, Inc

Quick Lane Concierge

Avon Park, FL · On-site

$13 - $16.75/hr

Quick Lane Concierge Location: Jarrett Ford of Avon Park Employment Type: Full-Time Join the ... Customer Service Excellence * Strong Communication Skills * Organization and Time Management

Bill Jarrett Ford, Inc

Quick Lane Concierge

Avon Park, FL · On-site

$13 - $16.75/hr

Quick Lane Concierge Location: Jarrett Ford of Avon Park Employment Type: Full-Time Join the ... Customer Service Excellence * Strong Communication Skills * Organization and Time Management

Paul Clark Ford

Quick Lane Advisor

Yulee, FL

The Quick Lane Service Advisor acts as the liaison between customers and the service department. You will be responsible for greeting customers, understanding their vehicle service needs, providing ...

Paul Clark Ford

Quick Lane Advisor

Yulee, FL

The Quick Lane Service Advisor acts as the liaison between customers and the service department. You will be responsible for greeting customers, understanding their vehicle service needs, providing ...

Paul Clark Ford

Quick Lane Advisor

Yulee, FL · On-site

The Quick Lane Service Advisor acts as the liaison between customers and the service department. You will be responsible for greeting customers, understanding their vehicle service needs, providing ...

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Quick Lane Service Manager information

What is a Quick Lane Service Manager?

A Quick Lane Service Manager oversees the daily operations of a Quick Lane Tire & Auto Center, which provides automotive maintenance and light repair services. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory, and meeting sales goals. They also handle scheduling, train technicians, and ensure compliance with safety and quality standards. The Quick Lane Service Manager acts as a liaison between customers, technicians, and upper management to ensure efficient and effective service delivery.

What are the key skills and qualifications needed to thrive as a Quick Lane Service Manager?

To thrive as a Quick Lane Service Manager, you need strong automotive service knowledge, management experience, and typically a high school diploma or equivalent; some employers may prefer post-secondary technical education. Familiarity with dealership management systems (DMS), service scheduling software, and automotive diagnostics tools is essential. Exceptional customer service, leadership, and problem-solving skills are crucial for building team morale and ensuring customer satisfaction. These abilities are vital for maintaining efficient shop operations, driving business growth, and delivering a positive service experience.

What are the typical challenges faced by a Quick Lane Service Manager when balancing customer satisfaction with shop productivity?

As a Quick Lane Service Manager, one common challenge is ensuring that customer vehicles are serviced promptly without compromising quality. This requires effective scheduling, clear communication between technicians and front-of-house staff, and proactive management of unexpected delays or high-volume periods. Balancing these demands involves setting realistic expectations for customers, monitoring workflow, and motivating the team to maintain both efficiency and high service standards. Success in this role often depends on strong organizational and interpersonal skills, as well as a deep understanding of automotive service processes.

What is the difference between Quick Lane Service Manager vs Service Advisor?

AspectQuick Lane Service ManagerService Advisor
Primary RoleOversees quick service operations, manages staff, ensures customer satisfactionActs as the liaison between customers and technicians, explains repairs, recommends services
Required CredentialsAutomotive service experience, management skills, possibly ASE certificationsAutomotive knowledge, customer service skills, possibly ASE certifications
Work EnvironmentService bays, management office, customer areasCustomer lounge, service bays, office
Industry UsageCommon in quick service lanes at dealerships and repair shopsCommon across automotive service centers and dealerships

The Quick Lane Service Manager focuses on managing quick service operations and staff, ensuring efficient workflow and customer satisfaction. In contrast, the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications, but their responsibilities differ in scope and focus within the automotive service industry.

What cities in Florida are hiring for Quick Lane Service Manager jobs?

Cities in Florida with the most Quick Lane Service Manager job openings:

Infographic showing various Quick Lane Service Manager job openings in Florida as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

QUICK LANE TECH - HOURLY

Lake Park, FL • On-site

Mullinax Ford
Motor Vehicle Manufacturing • 51 - 200 employees
Learn more about Mullinax Fordexternal

$16 - $20/hr

Full-time

Re-posted 25 days ago

Mullinax Ford rating

5.1

Company rating: 5.1 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Job Description

Mullinax Ford - Quick Lane of Palm Beach

Position Overview
The Quick Lane Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in Quick Lane  as a care-giver for their vehicle safety and reliability. 

 This position interacts daily with Customers, Service Advisors, Service Technicians, Parts Associates and the  Service Manager.

 Day-to-day responsibilities

What Mullinax Ford employees say

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Benefits

Hours and flexibility

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