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Query Management Jobs in Bristol, PA (NOW HIRING)

Clinical Ink

Data Management Intern

Horsham, PA · On-site

... query management, manual data review, reconciliation etc.). • Assist with database lock and archival tasks. • Ensure quality and on time completion of all assigned tasks. Qualifications • High ...

Clinical Ink

Data Management Intern

Horsham, PA · On-site

... query management, manual data review, reconciliation etc.). Assist with database lock and archival tasks. Ensure quality and on time completion of all assigned tasks. Qualifications High School ...

Bracco

Senior Manager, Data Management

Princeton, NJ · On-site

Also responsible for data review, query management, audits and database lock. Ensure that the final database is clean, GCP compliant and ready for statistical analysis. * Review/manage approval ...

Bracco

Senior Manager, Data Management

Princeton, NJ · On-site

Also responsible for data review, query management, audits and database lock. Ensure that the final database is clean, GCP compliant and ready for statistical analysis. * Review/manage approval ...

Madrigalpharma

Lead Data Manager

Conshohocken, PA · On-site

... query management, and data cleaning activities to ensure data integrity and completeness. • Oversee external data handling, including laboratory, ECG, imaging, PK/PD, and ePRO integrations ...

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Query Management information

See Bristol, PA salary details

$44K

$100K

$152.6K

How much do query management jobs pay per year?

As of Sep 12, 2026, the average yearly pay for query management in Bristol, PA is $100,003.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $114,000.00 per year, depending on experience, location, and employer.

What is query management?

Query Management refers to the process of handling, tracking, and resolving questions or requests—often from customers, clients, or internal teams—within an organization. This typically involves receiving queries through various channels such as email, chat, or ticketing systems, assigning them to the appropriate personnel, and ensuring timely and accurate responses. Effective query management improves customer satisfaction, streamlines communication, and helps organizations identify recurring issues to enhance their services. Many businesses use specialized software to automate and monitor this process, ensuring accountability and efficiency.

What are the key skills and qualifications needed to thrive in query management, and why are they important?

To thrive in Query Management, you need strong analytical abilities, attention to detail, and a background in customer service or business administration. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and sometimes knowledge of SQL or databases is often required. Excellent communication, problem-solving, and organizational skills help professionals handle complex queries and build customer trust. These competencies ensure accurate, timely query resolution, leading to improved customer satisfaction and operational efficiency.

What are some common challenges faced in a query management role and how can they be addressed?

Professionals in Query Management often encounter challenges such as handling high volumes of queries, prioritizing urgent requests, and ensuring timely and accurate responses. To address these, effective time management, clear communication protocols, and the use of query tracking systems are essential. Collaborating closely with other departments, such as IT or Customer Support, can also help resolve complex issues more efficiently. Continuous learning and feedback help improve processes and enhance customer satisfaction.

What is the difference between Query Management vs Customer Service Representative?

AspectQuery ManagementCustomer Service Representative
Primary RoleHandling and resolving specific customer queries and issues efficientlyProviding general customer support, answering questions, and assisting with products or services
Required SkillsCommunication, problem-solving, technical knowledge of products/servicesCommunication, patience, product knowledge
Work EnvironmentCall centers, support desks, online chat platformsCall centers, retail, online support channels
Common CertificationsCustomer service certifications, technical certifications (if applicable)Customer service certifications, soft skills training

Query Management focuses on efficiently resolving specific customer issues, often requiring technical knowledge and problem-solving skills. Customer Service Representatives provide broader support, addressing general inquiries and assisting customers across various channels. While both roles involve communication and customer interaction, Query Management is more specialized in handling complex or technical queries.

Query Management jobs near you

Data Management Intern

Horsham, PA • On-site

Clinical Ink
Pharmaceutical and Medicine Manufacturing • 201 - 500 employees
Learn more about Clinical Inkexternal

Internship

Re-posted 2 days ago

Job description

Company Description
Founded in 2007, Clinical Ink is an innovation-driven eSource solutions company committed to making clinical research easier for sites, sponsors, subjects and regulators. Guided by a mission to eliminate paper documentation in clinical research, Clinical Ink launched SureSource® in 2011 - the company's flagship product and the industry's first purpose-built eSource platform designed to reduce the cost, complexity and burden of clinical research. In addition, CentrosHealth, the ground-breaking provider of configurable mobile apps for clinical trial patient engagement and electronic patient reported outcomes (ePRO) has joined Clinical Ink's suite of services creating a world-class clinical trial technology platform differentiated by its ability to conduct truly 'paperless' clinical trials with purpose-built solutions for pharma companies, research sites, and patients.
Job Description
Hello currently enrolled Students! Are you looking to apply your education, aptitude, and interest in a hands on role with one of Pennsylvania's top employers!? This is a fantastic opportunity to gain exposure to Data Management with an industry leader. We offer our clients (Big Pharma/Biotech/CRO companies) several innovative technology solutions to increase efficiency, improve data quality and better engage patients in Clinical Trial Research. We are looking for bright and motivated individuals to join our Data Management team in Horsham, PA for a paid Internship. You will have the opportunity to learn and contribute to a company and team that is revolutionizing the way clinical trials are conducted.
Responsibilities:
• Assist Project Data Manger with the creation and maintenance of study documentation.
• Participate in study/project team meetings as needed (e.g. meeting minutes etc.).
• Assist in preparation of Data Management presentations and/or training sessions.
• Assist with revisions to Data Management SOPs and related documentation.
• Assist with data mapping and export creation.
• Assist in QC reviews.
• Assist with data cleaning tasks (query management, manual data review, reconciliation etc.).
• Assist with database lock and archival tasks.
• Ensure quality and on time completion of all assigned tasks.
Qualifications
• High School Diploma or equivalent.
• Currently enrolled in a college/university. (Minimum GPA- 3.0)
• Life Science (e.g. biology, anthropology, chemistry etc.) majors preferred.
• Understanding of data programming is a plus.
• Excellent verbal and written communications skills.
• Ability to work in a team environment and take direction.
• Ability to think critically and use good problem solving skills.
• Ability to interact with personnel at all levels cross-functionally.
• Strong organizational and time management skills.
• Strong computer skills (e.g. Word, Excel, PowerPoint etc.).
• Superior attention to detail.
• Dependable and self-motivated.
Additional Information
Clinical Ink is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.
www.clinicalink.com

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