Quality System Manager Jobs in Novi, MI (NOW HIRING)

The Quality Function Manager for HW Electric/Electronic Systems is responsible for driving E/E Quality performance and ensuring design integrity within the electronic hardware operational area by verifying that applicable design standards are followed, quality and engineering processes are applied consistently, and expected quality deliverables are achieved according to project milestones. 

The role proactively consolidates quality activities from concept to launch and field monitoring, working closely with Engineering teams to review design alternatives, challenge assumptions, compare options from a quality and customer-impact perspective, and support the selection of the most robust technical solution. 

The position ensures that Lessons Learned, customer claim analysis, plant feedback, field data, and technical risks are systematically translated into improved standards, process compliance, prevention actions, detection plans, and supplier-performance improvements. 

Key Responsibilities: 

• Lead proactive analysis of customer claims, warranty data, plant defects, launch issues, supplier data, and connected-vehicle feedback to identify HW E/E risk patterns and prevent recurrence. 

• Ensure design integrity for electronic hardware systems by verifying that hardware design standards, engineering rules, release processes, quality checkpoints, and expected deliverables are consistently applied and achieved. 

• Work closely with Engineering teams to review design alternatives, challenge technical assumptions, compare options from a quality, robustness, serviceability, and customer-impact perspective, and support the selection of the most appropriate technical solution. 

• Verify the completion and robustness of DFMEA, design reviews, DVP&R, validation evidence, detection plans, risk assessments, Lessons Learned deployment, supplier deliverables, and quality-gate evidence. 

• Release a structured quality report at each project milestone, summarizing expected deliverables, completion status, risk assessment, open gaps, and recovery plans when deliverables are not achieved. 

• Drive root-cause analysis across hardware design, software/hardware interaction, supplier manufacturing, vehicle integration, and service processes. 

• Ensure robust quality execution for Body Control Module, RFHM, Secure Gateway, Zonal Control Unit, and 12V Battery Energy Management systems. 

• Assess supplier design and process maturity, including component traceability, failure analysis capability, process capability, end-of-line testing, software flashing, calibration, and containment effectiveness. 

• Manage technical risks, deviations, missed deliverables, and open quality points through clear recovery plans, action ownership, escalation, governance, and timely closure. 

• Capitalize Lessons Learned and Best Practices into design standards, process checklists, validation criteria, technical audit criteria, deliverable expectations, and quality gates. 

• Support launch readiness by reviewing hardware maturity, supplier PPAP status, diagnostic readiness, plant implementation, service procedures, and field-monitoring strategy. 

• Lead technical reviews with Engineering, HW/SW teams, Manufacturing, Supplier Quality, Purchasing, Technical Centers, Cybersecurity, Functional Safety, Customer Care, and Service Engineering. 

Operational Area Focus: 

• Body Control Module: body functions, lighting, access, comfort features, network communication, wake-up/sleep strategy, quality deliverables, and vehicle integration robustness. 

• RFHM: radio-frequency performance, keyless entry/start functions, antenna integration, signal robustness, interference sensitivity, validation evidence, and diagnostic coverage. 

• Secure Gateway: communication routing, cybersecurity constraints, software/hardware integration, authentication behavior, diagnostic access, release process, and quality-gate evidence. 

• Zonal Control Unit: zonal architecture integration, power and signal distribution, load control, communication interfaces, thermal robustness, E/E scalability, and supplier deliverables. 

• 12V Battery Energy Management: battery monitoring, state-of-charge/state-of-health estimation, charging strategy, quiescent current control, diagnostic strategy, service procedures, validation evidence, and prevention of unnecessary battery replacement.