Quality Protection Services Jobs in DeKalb, IL (NOW HIRING)

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Asset Protection Specialist Overview

Shift Option: Thursday through Sunday - 6:00am to 2:30pm; Sunday & Monday 3:00pm to 11:30pm

You will…

• Conduct internal theft investigations while strictly adhering to policy and procedures and AP leadership guidance.
• Identify theft trends by leveraging technology, reporting and surveillance tactics.
• Drive a theft prevention culture by implementing action plans of AP leadership to reduce shortage by improving processes and standards.
• Identify, escalate, and support internal theft investigations at the direction of AP leadership.
• Prevent theft by gathering intelligence and communicating important issues.
• Understand and appropriately use video systems to monitor theft activity and support internal cases.
• Respond to incidents and submit appropriate documentation for all incidents following AP standards.
• Lead a physical safety and secure culture for our employees by modeling and setting an example to others.
• Provide service and a working experience that meets the needs of the team members and management teams.
• Demonstrate a culture of ethical conduct, safety, and compliance.
• Perform other duties based on business needs in a fast-paced environment.
• Work with HR, ER, LR and Operations with the utmost regard for the safety and health at HelloFresh.
• Assist safety, claims, and management teams during accident or injury investigations.
• Assist with the site emergency action plan and liaison with local first responders when needed.
• Use continuous improvement principles to identify ways to improve our standards and outcomes.
• As a partner to the business, you effectively listen, build rapport, and communicate at all levels; have confidence sharing ideas as a trusted advisor.
• Recognize and resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and provide ways for improving efficiency.
• Identify the system component that is causing the error, as well as the options available for resolving it and completing the task.

You have…

• High school diploma or equivalent
• Must be at least 18 years of age or older.
• Preferred 2-3 years of retail or distribution asset protection experience.
• Welcoming and helpful attitude toward visitors and employees
• Learn and adapt to current technology needs.
• Effective communication skills
• Work both independently and with a team
• Manage workload and prioritize tasks independently.
• Proficiency in Microsoft Office (Excel, Word, Power Point) and Google app (Gmail, drive, sheets, etc.)

You'll get...

• 401k company match that vests immediately upon participation
• Generous PTO policy, as well as paid holidays off
• $0 monthly premium and other flexible health plans
• Amazing discounts, including up to 85% off HelloFresh subscription
• Flexible shift scheduling & advancement opportunities
• Snacks & monthly catered lunches
• Collaborative, dynamic work environment within a fast-paced, mission-driven company

It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. 

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe: EUaccommodations@hellofresh.com
• APAC: APACaccommodations@hellofresh.com
• United States: USCandidateAccommodations@hellofresh.com
• Canada: CAaccommodations@hellofresh.com