Quality Program Manager Jobs in Windsor, ON (NOW HIRING)

Why Windsor?Forward. Together. — Discover a career that connects purpose with possibility. At the City of Windsor, our employees thrive in a collaborative environment that values organizational excellence, community impact, and offers competitive benefits that supports professional growth. Located in Southwestern Ontario on the banks of the Detroit River and Lake St. Clair, Windsor is just minutes from downtown Detroit, Michigan and the north shores of Lake Erie, which is home to over 25 local wineries, craft breweries and distilleries. Windsor boasts world class entertainment, state-of-the-art facilities, iconic food, temperate climate, magnificent waterfront parks & gardens and an innovative workforce with demonstrated capacity in automotive, advanced manufacturing, transportation, life sciences, education and tourism. With affordable living, a diverse community, and a growing economy, Windsor offers a lifestyle as fulfilling as the work we do. Come join a team that reflects the city it serves.
Job Title:  Program Manager
Job Posting Number: 2026-0318
Posting Type: Internal and External
Posting Period: Monday, August 31, 2026 at 8:30 a.m. to Wednesday, September 9, 2026 at 4:30 p.m.
Department: Information Technology
Union: Non-Union
Position Status: Regular Full-Time
Job Code: NU0557
Grade/Class: 012
Number of Positions: 1
Rate of Pay: $106,903.33 - $129,942.31 annually
Hours of Work per Week: 35 hours
Shift Work Required: NoDuties and Responsibilities: Reporting to a Manager, this position will be responsible for:

• Providing overall management for every aspect of the design, development and implementation of major corporate–wide program initiatives, including supervising and directing work effort of all resources (internal and vendor) assigned to the program;

• Defining the requirements and approach to meet organizational goals which is comprised of multiple inter-dependent work streams spanning software elements, new and changed business processes, changes to organizational structure and capabilities;
• Initiating and promoting cross functional working relationships with project sponsors, senior management, vendor and key clients within the Corporation;
• Providing mentorship, developing leadership strength, and acting as an information resource for the project;
• Negoting resources and obtaining financial, physical, or human resources to support projects or programs;
• Establishing program schedule and integrating development of best practices, project standards, procedures, and quality objectives;
• Conducting reviews of the project’s status and associated staff; 
• Managing vendors including coordinating vendor activities;
• Overseeing the development of Contracts, Service Level Agreements and the evaluation, selection and procurement of products and/or services from vendors;
• Establishing and reviewing project plans, schedules, and staffing requirements;
• Managing and directing project team and removing roadblocks which may inhibit project success;
• Identifying and mitigating project risks and issues;
• Preparing Council reports and presenting to council and/or senior management;
• Performing Occupational Health & Safety duties as outlined in the Corporation’s Health and Safety Program;
• Performing other related duties as required.

Qualifications:

• Must have a Post Graduate Degree in Information Technology or Business or Ontario Ministry of Education equivalency and a minimum of two (2) years of experience in Project Management, Leadership and Planning skills; 
• OR Must have a University Degree in Information Technology or Business or Ontario Ministry of Education equivalency and a minimum of four (4) years of experience in Project Management, Leadership and Planning skills; 
• OR Must have a College Diploma in Information Technology or Business or Ontario Ministry of Education equivalency and a minimum of six (6) years of experience in Project Management, Leadership and Planning skills; 
• OR Must have an Ontario Secondary School Graduation Diploma plus one year of post secondary school courses in Information Technology or Business or Ontario Ministry of Education equivalency and a minimum of ten (10) years of experience in Project Management, Leadership and Planning skills;
• Must have the ability to travel to offsite locations in a timely & expedient manner as required. If method of travel is by vehicle a current valid and lawful driver’s licence is required in accordance with the Highway Traffic Act;
• Must perform effectively in a multi-disciplined, fast paced environment that requires a high degree of personal organization, motivation, initiative, problems solving techniques and highly developed project management skills;
• Must have proven success in implementing complex change projects;
• Must have demonstrated proficiency in use of project management methodologies, tools and their application;
• Must have proven leadership qualities and be both self motivated and a team player;
• Must have exceptional skills in the areas of organization, prioritization, planning, and problem solving;
• Must have strong interpersonal and consensus building skills;
• Must have excellent written, verbal, research and presentation skills;
• Must possess computer literacy skills utilizing the Microsoft Office Suite of Products including Outlook, Word, Excel and PowerPoint;
• Should have strong knowledge of municipal business and regulatory processes;
• Should have knowledge of the Occupational Health and Safety Act, its regulation and knowledge of the hazards associated with the work;
• Will be required to complete and remain current as per the requirements of the Corporation’s Management Certificate Program;
• Progression through the Art of Supervision Program Certificate or a supervisory program of a similar nature is considered an asset.

Physical Demands:

• The physical demands analysis associated with this job indicates a sedentary level of work.

The City of Windsor is an equal opportunity employer committed to fostering a workplace that reflects the diverse community we serve.
Note:

• Only those applicants selected for an interview will be acknowledged
• We offer a smoke-free and scent-safe office environment
• Personal information is collected under the authority of the Municipal Act, c. 25 as amended, and will be used to determine eligibility for employment.

In accordance with the Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, the City of Windsor will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform the City of Windsor Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
 

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