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Quality Performance Manager Jobs in Chicago, IL (NOW HIRING)

PERI

Sales Performance Manager North America

Chicago, IL · On-site

$120K - $135K/yr

Manages all sales-related tools (CRM, CPQ, and analytics/BI) and drives their adoption, data quality, and optimization to enhance sales steering and productivity. * Regularly evaluating performance ...

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Quality Performance Manager information

See Chicago, IL salary details

$24.7K

$88.8K

$162.8K

How much do quality performance manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for quality performance manager in Chicago, IL is $88,757.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,300.00 and $140,100.00 per year, depending on experience, location, and employer.

What does a quality and performance manager do?

A quality and performance manager oversees an organization’s quality assurance and performance improvement processes. They analyze data, develop standards, and implement strategies to enhance product or service quality, often using tools like audits and performance metrics. This role requires strong analytical skills and knowledge of quality management systems such as ISO or Six Sigma.

What are some common challenges faced by Quality Performance Managers when implementing process improvements across departments?

Quality Performance Managers often encounter challenges such as resistance to change from staff, aligning diverse teams with new standards, and ensuring consistent communication across departments. Balancing the needs of various stakeholders while maintaining compliance with industry regulations can also be demanding. To overcome these hurdles, successful managers focus on fostering collaboration, providing clear training, and using data-driven metrics to demonstrate the benefits of proposed improvements.

What does a Quality Performance Manager do?

A Quality Performance Manager is responsible for overseeing and improving the quality standards within an organization. They analyze processes, set quality benchmarks, and ensure that products or services meet regulatory and customer expectations. Their role often involves developing performance metrics, conducting audits, and implementing strategies for continuous improvement. Quality Performance Managers also work closely with various departments to foster a culture of quality and accountability.

What are the key skills and qualifications needed to thrive as a Quality Performance Manager, and why are they important?

To thrive as a Quality Performance Manager, you need expertise in quality management systems, data analysis, process improvement methodologies, and often a relevant degree such as in engineering or business. Familiarity with tools like Six Sigma, Lean, ISO standards, and quality management software is typically required, along with related certifications. Strong leadership, analytical thinking, and effective communication skills are essential for driving change and engaging cross-functional teams. These competencies ensure continuous improvement, regulatory compliance, and the achievement of organizational quality goals.

How much do quality managers get paid?

Quality Performance Managers typically earn a median annual salary ranging from $70,000 to $110,000, depending on experience, industry, and location. They often hold certifications like Six Sigma or ISO auditor credentials and work in manufacturing, healthcare, or technology sectors where quality standards are critical.

What is the highest salary for a QA manager?

The highest salary for a Quality Performance Manager or QA Manager can reach over $130,000 annually, especially with extensive experience, advanced certifications, and in high-demand industries. Senior roles in large organizations or specialized sectors may offer even higher compensation packages.

What is the difference between Quality Performance Manager vs Quality Assurance Specialist?

AspectQuality Performance ManagerQuality Assurance Specialist
CredentialsTypically requires a bachelor's degree in quality management, engineering, or related field; certifications like ASQ CQE or Six Sigma are commonUsually holds a bachelor's degree in quality assurance, engineering, or related area; certifications like ASQ CQPA or Six Sigma are often preferred
Work EnvironmentOversees quality performance across departments, manages teams, and develops strategiesFocuses on testing, inspections, and ensuring products meet quality standards
Employer & Industry UsageUsed in manufacturing, healthcare, and service industries to improve overall quality performanceCommonly found in manufacturing, software, and production sectors for quality testing

The Quality Performance Manager and Quality Assurance Specialist roles both focus on quality but differ in scope. The manager oversees overall quality performance and strategy, while the specialist concentrates on testing and compliance. Both roles require similar certifications and are vital in maintaining high standards within organizations.

What does a QA manager earn?

The salary of a Quality Performance Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. They often hold certifications like Six Sigma or ISO and require strong analytical and leadership skills to oversee quality assurance processes.
What are popular job titles related to Quality Performance Manager jobs in Chicago, IL? For Quality Performance Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Quality Performance Manager jobs in Chicago, IL look for? The top searched job categories for Quality Performance Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Quality Performance Manager jobs? Cities near Chicago, IL with the most Quality Performance Manager job openings:
Quality Performance Manager jobs near you
Quality Performance Trainer

Quality Performance Trainer

Dynamic Workforce Solutions

Chicago, IL • On-site

$56K - $62K/yr

Full-time

Posted 3 days ago

Dynamic Workforce Solutions rating

5.6

Company rating: 5.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

149th of 223 rated education and training

Job description

Job Title: Quality Performance Trainer

Reports to: Project Director

Type: Full-time, Exempt

Do you enjoy statistical research and analytics? In this role, you will impact our daily operations by completing analysis of workforce activities and submissions to ensure compliance and adherence to contract requirements. You will have the opportunity to enhance training and development with staff by applying statistical data accompanied by effective communication of findings ability to make recommendations.

Your Responsibilities

  • You will conduct quality reviews, using statistical sampling, auditing, and observation of work-in-progress to evaluate compliance with policies and procedures and adherence to contract requirements.
  • Identify, review, and implement a plan for regular monitoring of data required.
  • You will review client eligibility and expenditure requests as applicable.
  • You will monitor files, reports and payment requests submitted by staff to ensure compliance with local, state, and federal requirements.
  • You will document staff performance including, but not limited to, client enrollment, expenditure requests and any recommend coaching or training that may be needed.
  • You will prepare monitoring documents and reports for the purpose of dissemination and improvement performance efforts.
  • You will communicate data findings in an effective manner to make positive recommendations for continued improvement of staff competency.
  • You will coordinate with management and lead to scheduling continued training sessions with staff as applicable.
  • You will develop and administer training programs for all employees in various classroom formats. This can include training materials such as texts, handouts, class exercises, or assessment tools.
  • Review operational procedures and processes to ensure compliance and provide technical assistance to center staff in process/quality improvement.
  • Maintain accurate records to include training schedules, attendance records, and pre/post test evaluations.
  • Update and maintain document control systems.

Requirements

Education: Bachelor's Degree from an accredited college or university or equivalent experience.

Experience: Two years of relevant work experience. Requires working knowledge of WIOA, Welfare Transition, SNAP, ES/UI, Trade Adjustment Agreement (TAA), and all applicable local Workforce Service programs. Familiarity with applicable federal, state, and local laws and regulations required. Experience with state data systems preferred.

Skills/Abilities: Must possess strong data entry skills and be proficient in Microsoft Office products with the ability to use various software programs for correspondence, reports, statistical compilation, analysis, and data base access. Ability to clearly and concisely communicate via presentations, in person, written, and oral communications. Ability to work in a fast-paced, team environment and to work independently with minimal direction. Excellent interpersonal skills and customer-service orientation.

Additional Requirements: Must have valid driver's license and adequate vehicle insurance coverage.


Job Posted by ApplicantPro

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