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Quality Delivery Manager Jobs in Michigan (NOW HIRING)

TRIGO Group

QDL (Quality Delivery Liaison)

Warren, MI · On-site

May Report to Site Manager/Quality Delivery Manager Responsibilities * Ensure all data transaction between TRIGO based systems and Customer systems are accurate and timely * Provide error-free cross ...

TRIGO

QDL (Quality Delivery Liaison)

Warren, MI · On-site

May Report to Site Manager/Quality Delivery Manager Responsibilities * Ensure all data transaction between TRIGO based systems and Customer systems are accurate and timely * Provide error-free cross ...

TRIGO

QDL (Quality Delivery Liaison)

Warren, MI · On-site

May Report to Site Manager/Quality Delivery Manager Responsibilities Client relationship & Business development * Ensure all data transaction between TRIGO based systems and Customer systems are ...

Scigon Solutions

Technical Delivery Manager

Ann Arbor, MI · On-site

$71K - $95K/yr

Technical Delivery Manager Salary: $71,250-95,000 Skills: * 5 years of IT industry experience * 1-3 ... quality expert. * Understands, can participate in and lead solutions design. * Strong project ...

Entrega

Service Delivery Manager

Troy, MI · On-site

This role provides leadership across projects and services, ensuring delivery remains aligned with agreed scope, schedule, budget, quality, and client expectations. Working across Project Managers ...

Deloitte

IDO Delivery Manager

Detroit, MI · On-site

Meticulous attention to detail and quality of work product * Ability to build and sustain ... Delivery Manager Deloitte's Sourcing and Procurement practice helps clients transform their ...

Deloitte

IDO Delivery Manager

Grand Rapids, MI · On-site

Meticulous attention to detail and quality of work product * Ability to build and sustain ... Delivery Manager Deloitte's Sourcing and Procurement practice helps clients transform their ...

Deloitte

IDO Delivery Manager

Midland, MI · On-site

Meticulous attention to detail and quality of work product * Ability to build and sustain ... Delivery Manager Deloitte's Sourcing and Procurement practice helps clients transform their ...

Deloitte

IDO Delivery Manager

Lansing, MI · On-site

Meticulous attention to detail and quality of work product * Ability to build and sustain ... Delivery Manager Deloitte's Sourcing and Procurement practice helps clients transform their ...

Stem Xpert

IT Delivery Manager

Detroit, MI

$94K - $115K/yr

Serve as Delivery Manager for Key and complex Treasury and Investment Accounting initiatives. This ... On-Time, On-Budget, With Quality and Customer Satisfaction. This role will provide hands on ...

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Quality Delivery Manager information

What does a quality delivery manager do?

A Quality Delivery Manager is responsible for ensuring that products or services meet established quality standards throughout their lifecycle. They coordinate between different teams to oversee quality assurance processes, monitor performance metrics, and implement improvements as needed. Their role often includes developing quality control policies, conducting audits, and addressing customer feedback. By maintaining high-quality standards, they help organizations deliver consistent and reliable outcomes to clients.

What are the key skills and qualifications needed to thrive as a quality delivery manager?

To thrive as a Quality Delivery Manager, you need expertise in quality assurance methodologies, process optimization, and project management, often supported by a relevant bachelor’s degree and industry certifications like Six Sigma or PMP. Familiarity with quality management systems (QMS), statistical analysis tools, and workflow automation software is typically required. Strong leadership, problem-solving, and effective communication are standout soft skills for this role. These skills and qualities are vital for ensuring consistent delivery of high-quality products or services, meeting client expectations, and driving continuous improvement within teams.

How does a quality delivery manager typically collaborate with cross-functional teams to ensure project success?

A Quality Delivery Manager regularly works with cross-functional teams that may include project managers, developers, testers, and business analysts. They facilitate communication between stakeholders, establish quality benchmarks, and ensure that project milestones align with client and regulatory requirements. By conducting regular reviews and implementing feedback loops, they help identify potential issues early and coordinate solutions across departments. This collaborative approach not only supports timely delivery but also maintains high standards of quality throughout the project lifecycle.

What is the difference between Quality Delivery Manager vs Quality Assurance Manager?

AspectQuality Delivery ManagerQuality Assurance Manager
Primary FocusOverseeing delivery processes, ensuring project quality, and client satisfactionDeveloping and implementing testing protocols, ensuring product quality
CertificationsPMI, Agile, Scrum certifications often preferredISTQB, CSTE, Six Sigma certifications common
Work EnvironmentProject teams, client sites, delivery-focusedTesting labs, quality departments, development teams
Industry UsageIT, software development, consultingManufacturing, software, hardware, IT

The main difference is that a Quality Delivery Manager focuses on managing the delivery process and ensuring client satisfaction, while a Quality Assurance Manager concentrates on testing and maintaining product quality. Both roles require similar certifications and work in overlapping environments, especially in IT and software industries.

What cities in Michigan are hiring for Quality Delivery Manager jobs?

Cities in Michigan with the most Quality Delivery Manager job openings:

QDL (Quality Delivery Liaison)

Warren, MI • On-site

TRIGO Global Quality Solutions
Transportation Equipment Manufacturing • 10K+ employees
Learn more about TRIGO Global Quality Solutionsexternal

Full-time

Re-posted 20 days ago

Key responsibilities

  • Evaluate customer needs and concerns and recommend processes and solutions to address them.

  • Manage quality alerts, conduct audits, validate operational output, and ensure data accuracy and timely communication with the customer.

  • Create and maintain work orders, quality alerts, and system attributes, and coordinate with operations to ensure proper execution and documentation.

Job description

TRIGO Global Quality Solutions is seeking to fill a QDL (Quality Delivery Liaison) position in the Metro Detroit, MI. area.
Overall Purpose
To be the interface between TRIGO and the customer; evaluate customer needs and concerns and recommend processes and solutions to successfully address them.
May Report to
Site Manager/Quality Delivery Manager
Responsibilities
Client relationship & Business development
  • Ensure all data transaction between TRIGO based systems and Customer systems are accurate and timely
  • Provide error-free cross system data and interfacing between TRIGO and Customer where applicable
  • Properly maintain all quality driven documents to meet Customer and TRIGO standards and guidelines, as well as perform all required audits based on Company and Customer guidelines and expectations
  • Ensure successful customer satisfaction driven by Customer interface for their work order and mission needs
  • Responsible for meeting with Process Partners and Customers as needed to address any and all needs/concerns
  • Ensure all data required by Customer is present to them in the format, condition and timing required, and that system data requirements are accurate and complete
  • Provide work orders and missions that are successfully created and implemented that meet the Customer's and TRIGO's policies and guidelines
  • Responsible for acknowledging and replying to QSP meetup requests and going to the proposed area as soon as possible
  • Responsible for being the main intermediary between the Customer and TRIGO Operations

Operations
  • Responsible for the management of the Quality alerts and processes, and the development of Quality containment activities, as well as controlling containment inventory in Customer systems where applicable
  • Responsible for validating operational output via audits, and acknowledging Work Order/Mission requests
  • Responsible for initial training of operational team members, and validating through demonstration by the operational team member that instructions are clear and understood
  • Provide timely reaction to all quality defects with appropriate action to prevent reoccurrence
  • Coordinate with Operations and QSPs to determine reasonable cost matrix classifications of inspection/rework

Organization & Management
  • Responsible for the creation and maintenance of Work Orders in TRIGOAPPS that are accurate, complete, concise, replicable and updated as needed
  • Responsible for the creation, maintenance and awareness of quality alerts
  • Responsible for the cycling of quality alerts (SAP) every 30 days or$10,000-$15,000
  • Responsible for effective SAP transactions
  • Ensure appropriate cycle times for all Work orders/Missions are identified, and are maintained and updated as required
  • Responsible for Change Requests, as well as the subsequent Work Order updates and retraining of the operational team
  • Responsible for creating SRI and updating its attributes (qCat)
  • Responsible for blocking and releasing material
  • Responsible for stopping Work Orders and coordinating with Operations accordingly

Technical
  • Perform justification and validation of time studies versus actual time required and ensure time studies are accurate and updated as needed
  • Maintain compliance with auditing process/procedures and validations
  • Produce initial validation of associate training for each work order/mission created
  • Ensure all quality alerts/notifications address proper part numbers and classifications and are accurate and address the topics at hand
  • Maintain and update customer and TRIGO based system attributes
  • Responsible for REMOFI of yard cars
  • Maintain accurate parking lot locations for the yard cars using Excel spreadsheet
  • Responsible for accurate and on time supplier data in all Supplier Direct work orders
  • SRIs that contain all QDL responsible attributes

Other
  • Any other duties as assigned

Knowledge, skills, abilities
Hard Skills
  • Familiarity of the Windows PC and browser environments
  • Process oriented
  • High-level Microsoft Office capability, including email, Word, and Excel
  • High-level communication skills
  • Technical writing capabilities

Values & attitudes
  • Global team spirit
    • Team player
    • Caring for people
    • Open-minded
  • Excellence
    • Reactive
    • Resilient to pressure
    • Rigorous
  • Customer focus
    • Client oriented
    • Reliable & trustworthy
    • Flexible
  • Initiative
    • Autonomous
    • Innovative
    • Daring

Work experience
Overall recommendations
Quality based background
SAP experience preferred
Education background
Overall recommendations
Undergraduate Degree preferred
About TRIGO Global Quality Solutions
Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.
The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.
TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.

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