ZipRecruiter

Log In

1

Quality Control Manager Jobs in Falling Waters, WV

Amteck, LLC

BMS Project Manager

Winchester, VA · On-site

This role ensures projects are completed on time, within budget, and to quality and safety ... Financial Management : Oversee project financials, including cost control, forecasting, margin ...

Amteck, LLC

BMS/EPMS Project Manager

Winchester, VA · On-site

This role ensures projects are completed on time, within budget, and to quality and safety ... Financial Management : Oversee project financials, including cost control, forecasting, margin ...

2M Quality

New Home Quality Reviewer

Hagerstown, MD · On-site

$100 - $125/hr

General Contractor/Superintendent/Project Manager * Familiar with punch list writing or general QC/QA principles. * Home Renovation or Remodeling * Familiar with fit and finish reviews or warranty ...

2M Quality

New Home Quality Reviewer

Hagerstown, MD · On-site

$65 - $90/hr

General Contractor/Superintendent/Project Manager * Familiar with punch list writing or general QC/QA principles. * Home Renovation or Remodeling * Familiar with fit and finish reviews or warranty ...

2M Quality

New Home Quality Reviewer

Hagerstown, MD · On-site

$75 - $90/hr

General Contractor/Superintendent/Project Manager * Familiar with punch list writing or general QC/QA principles. * Home Renovation or Remodeling * Familiar with fit and finish reviews or warranty ...

previous page

Showing results 41-60

All JobsQuality Control JobsQuality Control Manager JobsQuality Control Manager Jobs in Falling Waters, WV

Quality Control Manager information

See Falling Waters, WV salary details

$28.3K

$75.5K

$120.3K

How much do quality control manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for quality control manager in Falling Waters, WV is $75,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $92,900.00 per year, depending on experience, location, and employer.

What does a quality control manager do?

A Quality Control Manager is responsible for overseeing and ensuring the quality of products or services within an organization. They develop and implement quality control procedures, inspect products, and monitor operations to ensure compliance with industry standards and regulations. Additionally, they analyze quality data, identify areas for improvement, and work closely with other departments to resolve quality issues. Their goal is to maintain high standards and minimize defects or errors in the final output.

What does a quality control manager do?

As a quality control manager, your responsibilities are to ensure that your company’s products are up to industry standards by inspecting items and overseeing the efficiency of production and manufacturing processes. Your job duties as a quality control manager include coordinating between company management and production departments, implementing strategies to maximize employee efforts, and evaluating processes on manufacturing and production lines. Your focus is on quality assurance of both processes and output to minimize the number of problems that inspectors might identify when visiting the company.

What are the biggest challenges a quality control manager typically faces when implementing new quality standards?

One of the main challenges Quality Control Managers encounter is ensuring that all team members understand and consistently adhere to newly implemented quality standards. This often involves extensive training, clear documentation, and continuous monitoring to address resistance to change or misunderstandings. Additionally, balancing the need for thorough quality checks with production deadlines can be demanding, requiring strong communication and problem-solving skills to align quality goals with operational efficiency. Collaborative efforts with production, engineering, and compliance teams are essential to successfully integrate new standards while maintaining workflow.

What are the key skills and qualifications needed to thrive as a quality control manager, and why are they important?

To thrive as a Quality Control Manager, you need expertise in quality assurance processes, analytical skills, and a background in science or engineering, often supported by a relevant degree. Familiarity with quality management systems (such as ISO 9001), statistical analysis software, and internal auditing tools is typically required. Strong leadership, problem-solving abilities, and excellent communication help drive team performance and foster a culture of continuous improvement. These skills ensure that products meet strict standards, reduce defects, and maintain customer satisfaction in a competitive market.

What is the difference between Quality Control Manager vs Quality Assurance Supervisor?

AspectQuality Control ManagerQuality Assurance Supervisor
Primary FocusInspecting products and processes to identify defectsDeveloping and implementing quality systems and procedures
CertificationsISO 9001, Six Sigma, CQEISO 9001, Six Sigma, CQE
Work EnvironmentManufacturing, production lines, labsQuality departments, process improvement teams
Employer UsageManufacturers, factories, production facilitiesCompanies with formal quality management systems

Both roles focus on quality but differ in scope. The Quality Control Manager primarily inspects products to catch defects, while the Quality Assurance Supervisor develops systems to prevent defects. Understanding these differences helps in choosing the right career path or hiring focus.

Is a Quality Control Manager a high paying job?

A Quality Control Manager typically earns a salary above the national average for managerial roles, with pay varying based on industry, experience, and location. They often require skills in inspection, testing, and quality assurance, and may hold certifications such as Six Sigma or ISO auditor training. Overall, it is considered a well-compensated position within manufacturing, production, and related sectors.

What is the work of a quality control manager?

A quality control manager oversees the inspection and testing of products or services to ensure they meet quality standards and specifications. They develop quality control procedures, analyze data, and coordinate with production teams to address issues, often using tools like inspection equipment and quality management systems. The role requires attention to detail, problem-solving skills, and knowledge of industry regulations.
More about Quality Control Manager jobs

What are the most commonly searched types of Quality Control jobs in Falling Waters, WV?

The most popular types of Quality Control jobs in Falling Waters, WV are:

What cities near Falling Waters, WV are hiring for Quality Control Manager jobs?

Cities near Falling Waters, WV with the most Quality Control Manager job openings:

Quality Control Manager jobs near you
Infographic showing various Quality Control Manager job openings in Falling Waters, WV as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $75,532 per year, or $36.3 per hour.

Call Center Quality Manager (4764)

Three Saints Bay, LLC

Martinsburg, WV

Full-time

Re-posted yesterday

Job description

Eagle Harbor, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Call Center Quality Manager.
POSITION RESPONSIBILITIES:
  • Oversees the quality assurance and performance monitoring functions for the contact center, ensuring all customer service operations meet the stringent standards outlined in the Performance Work Statement.
  • Responsible for developing, implementing, and maintaining a comprehensive Quality Control Plan (QCP), which details inspection schedules, methods, and corrective actions to achieve 99% compliance in professional and courteous responses and 80% content accuracy.
  • Monitor an average of 1,550 daily contacts (e.g., 825 calls, 400 emails, 250 chats) to maintain an Abandoned Call Rate of no more than 5% and ensure 90% of calls are answered within 60 seconds, conducting regular quality control inspections using the Avaya Aura Contact Center system and MMLD database to track performance metrics such as handle time, wait times, and first-level call resolution rates, and documenting results in weekly and monthly report.
  • Perform detailed quality assessments of customer interactions, reviewing a sample of calls, emails, and chats to ensure adherence to Mission Management System (MMS) guidelines, HIPAA compliance for medical queries, and Section 508 accessibility standards, identifying areas for improvement and implementing corrective actions to address deficiencies, such as retraining staff on proper escalation procedures for complex inquiries.
  • Recommend process improvements based on call trends, customer feedback, and quality inspection outcomes, proposing updates to MMS documents to enhance accuracy and reduce processing times, and presenting these recommendations in monthly progress reports.
  • Ensure all personnel maintain required training levels (e.g., one hour per week), coordinating with the On-Site Supervisor to schedule government-provided training sessions, particularly for Level 3 personnel handling escalated contacts and quality control tasks, ensuring proficiency in handling medical-related queries and Spanish interpretation services.
  • Maintain a file of all quality control inspections, corrective actions, and training records, making them available for government audits as part of the Quality Assurance Surveillance Plan (QASP), and collaborate with the COR during monthly status meetings to discuss quality performance, resolve issues, and align with USCG objectives.
  • Ensure compliance with security protocols, safeguarding sensitive information under the Privacy Act and DHS MD 11042.1, and verify that all staff adhere to professional conduct standards, reporting any misconduct to the On Site Supervisor for immediate action.
    POSITION REQUIREMENTS:
  • 2 years of quality control experience working with ISO 9001:2000 quality standards systems (QSS)
  • 2 years of contact center management experience; or 5 years of experience working within a contact center environment.

VEVRAA Federal Contractor
Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.
We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.

Apply