The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound ...
Quick apply
The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound ...
Quick apply
The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound ...
The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound ...
The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound ...
Fort Lauderdale, FL · On-site +1
The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound ...
Fort Lauderdale, FL · On-site +1
The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound ...
Tallahassee, FL · On-site +1
... ) & Quality Control (QC)), Develop and track test plans. Schedule and conduct User Acceptance ... Remote work for this position is contemplated but must be available for initial on-site set-up and ...
Tallahassee, FL · On-site +1
... ) & Quality Control (QC)), Develop and track test plans. Schedule and conduct User Acceptance ... Remote work for this position is contemplated but must be available for initial on-site set-up and ...
This is a remote opportunity where you'll work directly with individuals who have requested help ... analyzing resumes, or assessing responses. These tools assist our recruitment team but do not ...
This is a remote opportunity where you'll work directly with individuals who have requested help ... analyzing resumes, or assessing responses. These tools assist our recruitment team but do not ...
This is a remote opportunity where you'll work directly with individuals who have requested help ... analyzing resumes, or assessing responses. These tools assist our recruitment team but do not ...
This is a remote opportunity where you'll work directly with individuals who have requested help ... analyzing resumes, or assessing responses. These tools assist our recruitment team but do not ...
No income ceiling * Remote work * Clear path to leadership Who This is For * Competitive ... analyzing resumes, or assessing responses. These tools assist our recruitment team but do not ...
No income ceiling * Remote work * Clear path to leadership Who This is For * Competitive ... analyzing resumes, or assessing responses. These tools assist our recruitment team but do not ...
No income ceiling * Remote work * Clear path to leadership Who This is For * Competitive ... analyzing resumes, or assessing responses. These tools assist our recruitment team but do not ...
No income ceiling * Remote work * Clear path to leadership Who This is For * Competitive ... analyzing resumes, or assessing responses. These tools assist our recruitment team but do not ...
Orlando, FL · On-site +1
$86K - $111K/yr
This is a highly technical position with accountability for product quality that requires the ... Analytical mindset * Written and verbal communication and presentation skills to both technical and ...
Orlando, FL · On-site +1
$86K - $111K/yr
This is a highly technical position with accountability for product quality that requires the ... Analytical mindset * Written and verbal communication and presentation skills to both technical and ...
... enhance quality and efficiency of cutover activities. Qualifications You Must Have: * Typically ... Remote This position is currently designated as remote. However, the successful candidate will be ...
... enhance quality and efficiency of cutover activities. Qualifications You Must Have: * Typically ... Remote This position is currently designated as remote. However, the successful candidate will be ...
Orlando, FL · Remote
$86K - $111K/yr
This is a highly technical position with accountability for product quality that requires the ... Analytical mindset * Written and verbal communication and presentation skills to both technical and ...
Orlando, FL · Remote
$86K - $111K/yr
This is a highly technical position with accountability for product quality that requires the ... Analytical mindset * Written and verbal communication and presentation skills to both technical and ...
Miami, FL · Remote
$75K/yr
The Position We are seeking a driven team player to join our SEO team as a Senior SEO Analyst. This ... Excellent verbal and written communication skills, quality commitment and strong interpersonal ...
Quick apply
Miami, FL · Remote
$75K/yr
The Position We are seeking a driven team player to join our SEO team as a Senior SEO Analyst. This ... Excellent verbal and written communication skills, quality commitment and strong interpersonal ...
Orlando, FL · Remote
$75K/yr
The Position We are seeking a driven team player to join our SEO team as a Senior SEO Analyst. This ... Excellent verbal and written communication skills, quality commitment and strong interpersonal ...
Quick apply
Orlando, FL · Remote
$75K/yr
The Position We are seeking a driven team player to join our SEO team as a Senior SEO Analyst. This ... Excellent verbal and written communication skills, quality commitment and strong interpersonal ...
Orlando, FL · On-site +1
$75K/yr
The Position We are seeking a driven team player to join our SEO team as a Senior SEO Analyst. This ... Excellent verbal and written communication skills, quality commitment and strong interpersonal ...
Orlando, FL · On-site +1
$75K/yr
The Position We are seeking a driven team player to join our SEO team as a Senior SEO Analyst. This ... Excellent verbal and written communication skills, quality commitment and strong interpersonal ...
Miami, FL · On-site +1
$75K/yr
The Position We are seeking a driven team player to join our SEO team as a Senior SEO Analyst. This ... Excellent verbal and written communication skills, quality commitment and strong interpersonal ...
Miami, FL · On-site +1
$75K/yr
The Position We are seeking a driven team player to join our SEO team as a Senior SEO Analyst. This ... Excellent verbal and written communication skills, quality commitment and strong interpersonal ...
Tampa, FL · Remote
Perform regular quality control checks of spatial and non-spatial datasets to ensure data integrity ... Remote Skills / Qualifications Required: * 2 - 5 years of GIS project experience * BA/BS in GIS ...
Tampa, FL · Remote
Perform regular quality control checks of spatial and non-spatial datasets to ensure data integrity ... Remote Skills / Qualifications Required: * 2 - 5 years of GIS project experience * BA/BS in GIS ...
Miami Lakes, FL · Remote
Perform regular quality control checks of spatial and non-spatial datasets to ensure data integrity ... Remote Skills / Qualifications Required: * 2 - 5 years of GIS project experience * BA/BS in GIS ...
Miami Lakes, FL · Remote
Perform regular quality control checks of spatial and non-spatial datasets to ensure data integrity ... Remote Skills / Qualifications Required: * 2 - 5 years of GIS project experience * BA/BS in GIS ...
Jacksonville, FL · Remote
Perform regular quality control checks of spatial and non-spatial datasets to ensure data integrity ... Remote Skills / Qualifications Required: * 2 - 5 years of GIS project experience * BA/BS in GIS ...
Jacksonville, FL · Remote
Perform regular quality control checks of spatial and non-spatial datasets to ensure data integrity ... Remote Skills / Qualifications Required: * 2 - 5 years of GIS project experience * BA/BS in GIS ...
Orlando, FL · Remote
$95K - $126K/yr
Lead Substation Protection & Control Engineer Location: Remote US Ready to make a difference? ICF ... Quality of life: Fully remote, work-life balance * Investment of the community: Donation matching ...
Orlando, FL · Remote
$95K - $126K/yr
Lead Substation Protection & Control Engineer Location: Remote US Ready to make a difference? ICF ... Quality of life: Fully remote, work-life balance * Investment of the community: Donation matching ...
Orlando, FL · Remote
Perform regular quality control checks of spatial and non-spatial datasets to ensure data integrity ... Remote Skills / Qualifications Required: * 2 - 5 years of GIS project experience * BA/BS in GIS ...
Orlando, FL · Remote
Perform regular quality control checks of spatial and non-spatial datasets to ensure data integrity ... Remote Skills / Qualifications Required: * 2 - 5 years of GIS project experience * BA/BS in GIS ...
| Aspect | Quality Control Analyst Remote | Quality Assurance Specialist |
|---|---|---|
| Credentials | Typically requires a degree in life sciences, chemistry, or related field; certifications like CQE are a plus | Similar credentials; often holds degrees in related fields and certifications like CQE or ASQ certifications |
| Work Environment | Remote, often in laboratories or office settings, with some on-site testing | Primarily office-based, with some on-site inspections or audits |
| Industry Usage | Commonly used in manufacturing, pharmaceuticals, and biotech industries | Used across manufacturing, software, and healthcare sectors for process improvement |
While both roles focus on quality processes, the Quality Control Analyst Remote primarily conducts testing and inspections remotely or in labs, whereas the Quality Assurance Specialist emphasizes process audits and compliance to prevent defects. Both roles require similar credentials and are integral to quality management in various industries.

Full-time
Posted 14 days ago
8.2
Based on 22 frontline employees who took The Breakroom Quiz
15th of 78 rated telecommunications companies
The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound and outbound calls, chats, and email responses to assess the associate's demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating, and implementing call center quality processes and procedures and making recommendations for enhancements to QA and training materials as needed to enhance the overall Hotwire Communications Concierge service excellence experience.
RESPONSIBILITIES:
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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