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Quality Assurance Program Manager Jobs in Worcester, MA

Socket.dev

Sr Manager QA Technical Operations

Harvard, MA · On-site

$130 - $158/hr

We offer a wide variety of competitive benefits, services and programs that provide our employees ... Manages and oversees operations for Cell Banking, Local Site Change Controls, QA for Technology ...

New

Leonardo DRS

Quality Assurance Technician

Fitchburg, MA · On-site

$55 - $78/hr

Quality Assurance Technician Location: Fitchburg, MA, US, 01420 Job ID: 114373 The Leonardo DRS ... We champion wellness programs that focus on physical, emotional, and financial well-being. We ...

Springwell, Inc.

Program Manager

Marlborough, MA · On-site

$75K/yr

This Program Manager oversees contracts with 6 private health insurance companies. They are ... They must engage in QA/QI activities to ensure compliance and pursue continuous quality improvement.

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Quality Assurance Program Manager information

See Worcester, MA salary details

$37.9K

$117.8K

$178.6K

How much do quality assurance program manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for quality assurance program manager in Worcester, MA is $117,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,800.00 and $144,200.00 per year, depending on experience, location, and employer.

What does a quality assurance program manager do?

A Quality Assurance Program Manager oversees the development and implementation of quality assurance processes within an organization. They ensure that products or services meet established standards of quality, reliability, and performance. This role involves coordinating QA teams, developing testing strategies, analyzing data, and working closely with other departments to resolve quality issues. They also play a key role in continuous improvement by identifying trends and recommending process enhancements. Ultimately, they help ensure customer satisfaction and regulatory compliance.

What are the key skills and qualifications needed to thrive as a quality assurance program manager?

To thrive as a Quality Assurance Program Manager, you need expertise in quality management systems, process improvement, and a relevant bachelor's degree, often in engineering or a related field. Familiarity with tools like ISO 9001 standards, Six Sigma methodologies, and QA software platforms such as Jira or Quality Center is typically required, along with certifications like ASQ or Six Sigma Black Belt. Strong leadership, analytical thinking, and effective communication skills help you manage teams and collaborate across departments. These skills ensure that quality standards are met, risks are mitigated, and products or services consistently meet customer and regulatory requirements.

How does a quality assurance program manager typically collaborate with cross-functional teams to ensure product quality?

A Quality Assurance Program Manager frequently partners with departments such as product development, engineering, and operations to embed quality standards throughout the product lifecycle. They facilitate regular meetings, coordinate testing schedules, and align on quality metrics to ensure everyone is working toward the same goals. This collaborative approach helps quickly identify and address potential issues, streamlining the path to consistent, high-quality outcomes. Effective communication and relationship-building are essential skills for managing these cross-functional efforts.

What is the difference between Quality Assurance Program Manager vs Quality Control Supervisor?

AspectQuality Assurance Program ManagerQuality Control Supervisor
CertificationsASQ CQE, Six Sigma, PMPISO 9001, Six Sigma, CQE (optional)
Work EnvironmentOversees quality systems across departments, strategic planningSupervises daily inspection and testing activities
Employer & Industry UsageManufacturing, aerospace, healthcare, softwareManufacturing, production, industrial settings

The Quality Assurance Program Manager focuses on developing and maintaining quality systems and processes, ensuring compliance and continuous improvement. In contrast, the Quality Control Supervisor manages daily inspection and testing to ensure products meet quality standards. Both roles are essential in quality management but differ in scope and responsibilities.

Is a quality assurance program manager a stressful job?

A quality assurance program manager role can be stressful due to the responsibility of ensuring product quality, meeting deadlines, and managing cross-functional teams. The job often requires attention to detail, problem-solving skills, and the ability to handle pressure during audits or product launches.

What are popular job titles related to Quality Assurance Program Manager jobs in Worcester, MA?

For Quality Assurance Program Manager jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Quality Assurance Program Manager jobs in Worcester, MA look for?

The top searched job categories for Quality Assurance Program Manager jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Quality Assurance Program Manager jobs?

Cities near Worcester, MA with the most Quality Assurance Program Manager job openings:

Quality Assurance Program Manager jobs near you
Infographic showing various Quality Assurance Program Manager job openings in Worcester, MA as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $117,817 per year, or $56.6 per hour.

Senior Manager, GMP QA Operations

Dyne Therapeutics

Waltham, MA • On-site

$160K - $185K/yr

Full-time

Re-posted 27 days ago

Job description

Company Overview:
Dyne Therapeutics is focused on delivering functional improvement for people living with genetically driven neuromuscular diseases. We are developing therapeutics that target muscle and the central nervous system (CNS) to address the root cause of disease. The company is advancing clinical programs for Duchenne muscular dystrophy (DMD) and myotonic dystrophy type 1 (DM1) as well as preclinical programs for facioscapulohumeral muscular dystrophy (FSHD), Pompe disease and multiple DMD mutations. At Dyne, we are on a mission to deliver functional improvement for individuals, families and communities. Learn more at https://www.dyne-tx.com/, and follow us on X, LinkedIn and Facebook.
Role Summary:
The Senior Manager, GMP QA Operations oversees quality activities associated with contract manufacturing organizations (CMOs) and ensures compliance with FDA and global GMP regulations. Leads tactical GMP QA operations supporting manufacturing, testing, deviation investigations, and CAPA implementation to enable compliant product disposition for clinical development and future commercialization. Partners cross-functionally to ensure quality systems are effectively applied and continuously improved to support Dyne Therapeutics' pipeline.
This is an onsite role based in Waltham, MA.
Primary Responsibilities Include:
Quality Operations Execution
  • Oversees release activities for Drug Substance (DS) and Drug Product (DP), including batch record review and disposition decisions
  • Assembles product disposition packages and Certificates of Conformance to support clinical trial supply and commercialization readiness
  • Ensures timely and compliant execution of GMP QA activities across manufacturing and testing operations

External Manufacturing Oversight (CMOs)
  • Represents GMP QA in interactions with CMOs, including governance meetings and operational discussions
  • Ensures contract manufacturing activities align with applicable regulatory requirements, industry standards, and internal expectations
  • Monitors vendor quality performance through defined metrics and ensures adherence to GMP requirements

Quality Systems & Compliance
  • Leads and supports GMP investigations, including root cause analysis, CAPA development, tracking, and effectiveness verification
  • Partners with internal teams to support change management activities impacting manufacturing and testing
  • Works within and enhances internal processes for batch record review and quality event management to ensure timely resolution of compliance issues
  • Develops and tracks Quality Operations metrics (KPIs) for Management Review

Cross-Functional Collaboration & Continuous Improvement
  • Collaborates with Manufacturing, Quality Control, Supply Chain, Regulatory Affairs, and Project Management to ensure alignment on quality objectives
  • Partners with Quality Management Systems teams to drive consistency and continuous improvement across quality processes
  • Communicates quality risks, issues, and trends clearly to stakeholders to support informed decision-making

Education and Skills Requirements:
  • Bachelor's degree in Engineering, Science, or relevant discipline; or Master's Degree preferred
  • 6+ years' experience in related cGMP environment (e.g., Medical Device, Diagnostic, Pharmaceutical, or other similar regulated industry)
  • 4+ years of related work experience in Quality Assurance or closely related role within Medical Device, Diagnostic, Pharmaceutical, or other similar regulated industry, preferably with experience overseeing CMO/CDMO organizations.
  • Broad understanding of international regulations and guidance documents, with a focus on FDA & EMA regulations.
  • A proven track record of demonstrating good judgement & decision-making experience.
  • Excellent organizational skills.
  • Ability to concisely present quality events and the criticality to internal stakeholders.
  • Excellent interpersonal, verbal, and written communication skills with the ability to diplomatically address quality issues.
  • Experience with GXP QA systems, processes, and procedures such as documentation and record management, change control, deviations, investigations, training, and CAPA.
  • A working knowledge of the therapeutic industry would be beneficial.
  • Results oriented, establishing clear expectations and priorities, sets objectives and effectively applies resources.
  • Flexible and creative problem-solving skills; ability to challenge current processes, practices, and strategy and uncover alternative approaches, solutions, or methods.
  • Highly collaborative team player who fosters open communication and facilitates mutual understanding and cooperation between all stakeholders and who is enthusiastic and willing to jump in to meet to all QA activities when required.
  • Proficiency with software applications such as MS Office, SmartSheet, Veeva a plus

#LI-Onsite
MA Pay Range
$160,000-$185,000 USD
The pay range reflects the base pay range Dyne reasonably expects to pay for this role at the time of posting. Individual compensation depends on factors such as education, experience, job-related knowledge, and demonstrated skills.
The statements contained herein reflect general details as necessary to describe the principles functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance workload.
Dyne Therapeutics is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

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