Quality Assurance Program Manager Jobs in Oklahoma

SUMMARY

Assists the QA Program in auditing charts and ensuring data is furnished to the appropriate channels in a timely manner. Ensures compliance of documentation with external funding certification agencies and Red Rock policies and procedures. Provide ongoing individual and group counseling to assigned population. Complete documentation requirements reflecting clinical necessity which meets program and agency standards. Interact regularly with other staff, including the Health Team, and treatment providers to assess and treat individuals with mental, emotional, or substance abuse problems, including abuse of alcohol tobacco, and/or other drugs. Activities may include individual and group therapy, crisis intervention, case management, treatment planning, psycho-social assessments, client advocacy, prevention and education. Demonstrates competencies (or gaining competencies) in specific theoretical orientations, i.e., Cognitive Behavioral Therapy (CBT), Person-Centered, Motivational Interviewing, etc. Completes required process for commercial insurance participation.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Follows guidelines and ensures compliance of clinical records for TXIX, ODMHSAS, CARF and other funding sources or regulatory agencies.
• Reviews clinical records for funding source and accreditation standards and collaborates with staff to correct charts and educate on compliance requirements.
• Holds office hours for staff and serves as a local resource for staff. 
• Provides hands on training for staff as needed.
• Ensure clinical knowledge is current.
• Works with QA Program Director to ensure QA Program Goals are being met.
• Assists in data collection and ensures data is appropriately tracked and furnished to Data Analyst.
• Attends staff meetings, workshops and seminars to learn agency policies, rules, regulations, and procedures; participates in ongoing in-service training as well as pertinent external training. 
• Maintain knowledge of programmatic goals and objectives.
• Continues to perform in their clinical role on site.
• Performs other duties as assigned
• Maintains core competencies in relation to working with co-occurring disorders through continuing education and implementing skills into all aspects of treatment
• Completes intakes, develops treatment plans, determines clinical diagnosis and refers clients to appropriate resources internally or externally
• Prepares, plans, facilitates, and implements direct care of consumers through groups and/or individual therapy
• Participates in treatment team meetings providing information pertinent to welfare of consumer for supervision
• Provides crisis assistance and consults with various third parties as deemed appropriate
• Serves as a primary liaison to health part of core team and coordinates between all Health Team members as necessary
• Coordinates input from all team members into the comprehensive treatment plan
• Supervises students and other clinical support staff when required for attainment of programmatic goals
• May provide training of specialized nature when required
• Assists in the development and implementation of programmatic goals and objectives
• Maintains confidentiality and informs consumers of rights and obtains necessary authorization for obtaining and releasing information
• Maintains core competencies in relation to working with co-occurring disorders through continuing education and implementing skills into all aspects of treatment
• Maintains effective working relationships and strategic alliances with consumers, other staff, the community and other non-profit organizations
• Seeks supervision as appropriate for safety of consumers and adherence to Policy and Procedures
• Possesses experience working form specific theoretical orientation, i.e., CBT, Person-Centered, Motivational Interviewing, etc.
• Credentials or able to credential with private insurance panels and assists with the process in a timely manner
• Builds rapport and working partnerships with relevant local, state, and federal government agencies
• Promotes community education projects to help increase awareness of Post-Traumatic Stress Disorder (PTSD) & Acute Mental Health Crises
• Performs other duties as required

 QUALIFICATIONS

• Master’s Degree in Mental Health related filed and licensure (LADC, LPC, LMFT, LCSW)
• Strong computer knowledge of Outlook, Microsoft Work and other relevant programs
• Self-starter and innovative thinker
• Good written or oral communication skills
• Commitment to the mission of Red Rock BHS
• Quality improvement and chart review experience
• Detail-oriented mindset
• Ability to accurately attend to multiple tasks
• Ability to coach and train colleagues for accuracy
• Proficient in the use of technology to perform duties
• Commitment to the mission of Red Rock BHS

PHYSICAL REQUIREMENTS

• Must have the ability to stand or sit for long periods of time
• Must have the ability to lift, push, or pull a minimum of 25 pounds
• Ability to travel approximately 10% of the time
• Ability to use telephone, PC, fax machine, copy machine, and printer

HOW WE TAKE CARE OF YOU!

• We pay a generous portion of your Health Insurance
• Low-cost Dental and Vision Insurance
• Retirement Plan with employer contributions equal to 5% of annual salary
• Student Loan Repayment Options
• No Cost Employee Assistance Plan
• 3 Weeks Paid Time-Off (increases annually between years 2-10)
• 9 Paid Holidays
• 1 Floating Holiday to use at your discretion.
• 4 Rest and Relaxation Days
• 3 days of Education Leave
• 4 hours of Volunteer Leave
• Eligible for Pay Increases and Bonuses Annually
• Employer Paid Long-Term Disability and Life Insurance

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Red Rock Behavioral Health Services does not discriminate based on race, color, national origin, religion, gender, gender identity, age, marital/familial status, sexual orientation, or disability.