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Quality Assurance Operations Manager Jobs in Washington

The Quality Assurance Manager will be responsible for ensuring the implementation of all Quality ... Partner with the Director of Training, Operations Managers, and others to ensure the delivery of ...

New

Director Quality Assurance

Rockville, MD · On-site

$175 - $262/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role offers an opportunity to develop strategic and operational plans, lead high-level ... Manage, develop, and lead a team of Quality Assurance professionals. Minimum Qualifications: * B.S ...

Quality Assurance Manager

Washington, DC · On-site

$75K - $85K/hr

  • PTO

The Quality Assurance Manager is responsible for leading and overseeing the organization ... Identify opportunities to improve operational workflows, customer experience, reporting processes ...

Contact Center Operations Manager

Vienna, VA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Contact Center Operations Manager is responsible for ensuring high-quality service delivery ... This role combines quality assurance, performance analysis, and operational support to identify ...

Contact Center Operations Manager

Vienna, VA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview The Contact Center Operations Manager is responsible for ensuring high-quality service ... This role combines quality assurance, performance analysis, and operational support to identify ...

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Showing results 1-20

Quality Assurance Operations Manager information

What are the key skills and qualifications needed to thrive as a quality assurance operations manager, and why are they important?

A Quality Assurance Operations Manager needs expertise in quality control principles, regulatory compliance, and process improvement, often supported by a degree in a relevant field and experience in quality management systems. Familiarity with tools like ISO standards, Six Sigma, CAPA systems, and audit software is typically required. Strong leadership, attention to detail, and effective communication enable success in managing teams and driving quality initiatives. These skills ensure products consistently meet standards, minimize risk, and enhance organizational efficiency.

What is quality assurance in operations management?

Quality assurance in operations management involves systematic processes to ensure products or services meet specified standards and customer expectations. It includes activities like process audits, defect prevention, and continuous improvement, often supported by tools such as quality management systems (QMS) and certifications like ISO 9001. The role of a Quality Assurance Operations Manager is to oversee these activities to maintain consistent quality across operations.

What does a quality assurance operations manager do?

A Quality Assurance Operations Manager oversees the quality assurance processes within an organization to ensure that products or services meet established standards of quality, reliability, and performance. They develop and implement quality control policies, lead a team of QA specialists, and coordinate with other departments to address quality issues. Their responsibilities also include conducting audits, analyzing quality data, and driving continuous improvement initiatives to enhance product or service quality.

What is the difference between Quality Assurance Operations Manager vs Quality Assurance Specialist?

AspectQuality Assurance Operations ManagerQuality Assurance Specialist
CredentialsTypically requires a bachelor's degree in quality management, engineering, or related field; certifications like ASQ CQE or CQA are commonUsually holds a bachelor's degree in quality assurance, engineering, or related area; certifications like ASQ CQA are beneficial
Work EnvironmentOversees QA teams, manages processes, and ensures compliance across departments in manufacturing or service industriesPerforms testing, inspections, and audits to ensure product or service quality, often working hands-on with products or data
Employer & Industry UsageFound in manufacturing, healthcare, and tech companies, focusing on operational quality managementCommon in manufacturing, software, and healthcare sectors, focusing on quality testing and compliance

The main difference is that the Quality Assurance Operations Manager oversees QA processes and teams, focusing on operational management, while the Quality Assurance Specialist performs hands-on testing and inspections to ensure quality standards are met.

What are some common challenges a quality assurance operations manager faces when implementing new quality protocols across teams?

One of the main challenges Quality Assurance Operations Managers encounter is ensuring consistent adoption of new protocols across multiple departments. Resistance to change, varying levels of quality awareness, and differences in team workflows can make standardization difficult. Effective communication, comprehensive training, and continuous monitoring are essential to address these challenges. Collaborating closely with production, engineering, and regulatory teams helps to preempt potential issues and foster a culture of quality throughout the organization.

What are popular job titles related to Quality Assurance Operations Manager jobs in Washington?

For Quality Assurance Operations Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Quality Assurance Operations Manager jobs in Washington look for?

The top searched job categories for Quality Assurance Operations Manager jobs in Washington are:

What cities in Washington are hiring for Quality Assurance Operations Manager jobs?

Cities in Washington with the most Quality Assurance Operations Manager job openings:

Infographic showing various Quality Assurance Operations Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Manager, QA Batch Disposition

Catalent Pharma Solutions

Harmans, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Catalent rating

7.6

Company rating: 7.6 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

59th of 86 rated pharmaceutical


Job description

Manager, QA Batch Disposition

Position Summary:

  • Work Schedule: Monday - Friday, 8am - 5pm.
  • 100% on-site

Catalent is a leading global CDMO partnering with pharma and biotech innovators to accelerate development and delivery of life-changing therapies. Our FDA-licensed, state-of-the-art CGMP gene therapy campus in Harmans, MD-just minutes from BWI Airport-features EMA and FDA-approved manufacturing suites, fill/finish capabilities, labs, and warehousing to support Phase 3 through commercial production of advanced therapies, including AAV and other viral vector-based products.

The Manager, Quality Assurance ("QA") Batch Disposition is responsible for providing quality oversight for the "QA Batch Disposition" program in accordance with Catalent policies, standards, procedures and Global cGMP. Functional responsibilities include ensuring batches are released meeting the applicable procedures and batch records.

The Manager, QA Batch Disposition reports to the Director, Quality Assurance Operations.

The Role

  • Lead and oversee the QA Batch Disposition program, ensuring compliant and timely batch review and release activities.
  • Manage the day-to-day operations of the QA Batch Disposition team, including workload planning, prioritization, and resource allocation.
  • Develop, coach, and manage team members, ensuring appropriate training, performance management, engagement, and adherence to safety and quality standards.
  • Provide QA leadership and oversight for manufacturing operations, ensuring compliance with cGMP requirements, approved procedures, and batch records.
  • Monitor and oversee real-time batch record review activities, escalating issues as needed to support product quality and release timelines.
  • Facilitate cross-functional meetings and collaborate with Manufacturing, Operations, and key stakeholders to resolve batch release roadblocks and achieve business objectives.
  • Drive quality culture initiatives, continuous improvement efforts, and Practical Process Improvement (PPI) activities to enhance efficiency and effectiveness of quality systems.
  • Ensure quality events, deviations, investigations, and corrective actions are appropriately documented, managed, and closed within quality management systems (e.g., TrackWise).
  • Develop, maintain, and improve quality procedures, KPIs, and performance metrics to support compliance and operational excellence.
  • Partner with Human Resources and site leadership to attract, develop, and retain talent while fostering a collaborative, high-performing team environment.
  • Other duties as assigned by management.

The Candidate

  • Master's degree in a Scientific, Engineering, or Biotech discipline with a minimum of 6 years of Quality Assurance/Quality Control/Manufacturing within biologics, biopharmaceuticals, or a regulated industry OR Bachelor's degree in a Scientific, Engineering, or Biotech discipline with 8+ years of Quality Assurance/Quality Quality Control/Manufacturing within biologics, biopharmaceuticals, or a regulated industry.
  • 2+ years of progressive leadership experience, experience with Performance Management, Goal Setting and Managing through Conflict.
  • Demonstrableleadershipexperience at Catalent (including but not limited to participation in Catalent-sponsoredleadershipprograms such as NGGL, GOLD, LEAD Now, GM Excellence, and GROW) may be considered in place of external experience.
  • Strong knowledge base with Good Manufacturing Practices (GMPs), 21 CFR Parts 210, 211, biological regulations per 21 CFR Parts 600s, ICH Guidelines and EU GMPs.
  • Knowledgeable and/or exposure to biological manufacturing processes including microbial and cell culture cell banking, fermentation/cell culture, purification and fill/finish.
  • Familiarity with electronic systems, including developing and producing reports using Microsoft products. LIMS, Master Control and Trackwise knowledge preferred.
  • Analytical and solutions-oriented, with strong troubleshooting and decision-making skills, and the ability to deliver results in a fast-paced, client-driven, deadline-oriented environment.
  • Excellent communication and people leadership skills, including the ability to translate complex technical concepts for technical and non-technical audiences and to coach, mentor, and develop employees.

The anticipated salary range for this position in Maryland is $145,000 - $165,000 plus an annual bonus, when eligible. The final salary offered to a successful candidate may vary, and will be dependent on several factors that may include but are not limited to: the type and length of experience within the job, type and length of experience within the industry, skillset, education, business needs, etc. Catalent is a multi-state employer, and this salary range may not reflect positions that work in other states.

Why you should Join Catalent

  • Potential for career growth within an expanding team.
  • Defined career path and annual performance review & feedback process.
  • Cross-functional exposure to other areas within the organization.
  • Medical, Dental, Vision, and 401K are all offered from day one of employment.
  • 152 hours of PTO and 8 paid holidays.
  • Opportunity to work on Continuous Improvement Processes

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer, including disability and veterans.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Important Security Notice to U.S. Job Seekers:

Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond- it is a fraudulent request. Please forward such requests to spam@catalent.com for us to investigate with local authorities.

California Job Seekers can find our California Job Applicant Notice HERE.


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About Catalent

Sourced by ZipRecruiter

Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.Catalent is committed to the health and safety of its employees, visitors and the customers and patients we serve.

Industry

Pharmaceutical product wholesalers

Company size

10,000+ Employees

Headquarters location

Somerset, NJ, US

Year founded

2007

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