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Quality Assurance Operations Manager Jobs in Georgia

Accent Decor

Quality Assurance Manager

Norcross, GA · On-site

$71K - $106K/yr

This role is responsible for managing and supporting all quality control operations across inbound receiving, outbound fulfillment, and cross-functional compliance. The QA Manager will serve as the ...

Tamarack Foods

Quality Assurance Manager

Americus, GA · On-site

... operational guidelines and results are acceptable to USDA. * Serve as resident subject matter ... Review QA indicators are in compliance with company standards and monitor KPI's for continuous ...

Tamarack Foods

Quality Assurance Manager

Americus, GA · On-site

... operational guidelines and results are acceptable to USDA. * Serve as resident subject matter ... Review QA indicators are in compliance with company standards and monitor KPI's for continuous ...

Tamarack Foods

Quality Assurance Manager

Americus, GA · On-site

... operational guidelines and results are acceptable to USDA. * Serve as resident subject matter ... Review QA indicators are in compliance with company standards and monitor KPI's for continuous ...

Ambio Inc

Quality Assurance Manager

Grovetown, GA · On-site

Ensure the implementation of effective corrective and preventative actions arising from QA ... Manage or assist in external inspections and verify the completion of corrective action as required ...

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Quality Assurance Operations Manager information

What does a quality assurance operations manager do?

A Quality Assurance Operations Manager oversees the quality assurance processes within an organization to ensure that products or services meet established standards of quality, reliability, and performance. They develop and implement quality control policies, lead a team of QA specialists, and coordinate with other departments to address quality issues. Their responsibilities also include conducting audits, analyzing quality data, and driving continuous improvement initiatives to enhance product or service quality.

What are some common challenges a quality assurance operations manager faces when implementing new quality protocols across teams?

One of the main challenges Quality Assurance Operations Managers encounter is ensuring consistent adoption of new protocols across multiple departments. Resistance to change, varying levels of quality awareness, and differences in team workflows can make standardization difficult. Effective communication, comprehensive training, and continuous monitoring are essential to address these challenges. Collaborating closely with production, engineering, and regulatory teams helps to preempt potential issues and foster a culture of quality throughout the organization.

What are the key skills and qualifications needed to thrive as a quality assurance operations manager, and why are they important?

A Quality Assurance Operations Manager needs expertise in quality control principles, regulatory compliance, and process improvement, often supported by a degree in a relevant field and experience in quality management systems. Familiarity with tools like ISO standards, Six Sigma, CAPA systems, and audit software is typically required. Strong leadership, attention to detail, and effective communication enable success in managing teams and driving quality initiatives. These skills ensure products consistently meet standards, minimize risk, and enhance organizational efficiency.

What is the difference between Quality Assurance Operations Manager vs Quality Assurance Specialist?

AspectQuality Assurance Operations ManagerQuality Assurance Specialist
CredentialsTypically requires a bachelor's degree in quality management, engineering, or related field; certifications like ASQ CQE or CQA are commonUsually holds a bachelor's degree in quality assurance, engineering, or related area; certifications like ASQ CQA are beneficial
Work EnvironmentOversees QA teams, manages processes, and ensures compliance across departments in manufacturing or service industriesPerforms testing, inspections, and audits to ensure product or service quality, often working hands-on with products or data
Employer & Industry UsageFound in manufacturing, healthcare, and tech companies, focusing on operational quality managementCommon in manufacturing, software, and healthcare sectors, focusing on quality testing and compliance

The main difference is that the Quality Assurance Operations Manager oversees QA processes and teams, focusing on operational management, while the Quality Assurance Specialist performs hands-on testing and inspections to ensure quality standards are met.

What is quality assurance in operations management?

Quality assurance in operations management involves systematic processes to ensure products or services meet specified standards and customer expectations. It includes activities like process audits, defect prevention, and continuous improvement, often supported by tools such as quality management systems (QMS) and certifications like ISO 9001. The goal is to enhance efficiency, reduce errors, and maintain consistent quality across operations.

What are popular job titles related to Quality Assurance Operations Manager jobs in Georgia?

For Quality Assurance Operations Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Quality Assurance Operations Manager jobs in Georgia look for?

The top searched job categories for Quality Assurance Operations Manager jobs in Georgia are:

What cities in Georgia are hiring for Quality Assurance Operations Manager jobs?

Cities in Georgia with the most Quality Assurance Operations Manager job openings:

Quality Assurance Operations Manager jobs near you
Infographic showing various Quality Assurance Operations Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Quality Assurance Manager

Accent Decor

Norcross, GA • On-site

$71K - $106K/yr

Other

Re-posted 10 days ago

Key responsibilities

  • Manage all aspects of product quality, testing, packaging compliance, and regulatory requirements including Prop 65 testing and management.

  • Oversee quality control operations across inbound receiving, outbound fulfillment, and cross-functional compliance, including conducting inspections and audits.

  • Serve as the primary quality decision-maker, handle quality issues, coordinate with external testing partners, and ensure products meet quality standards from factory to fulfillment.

Job description

Description
Let's Grow Together!
Accent Decor is seeking an experienced Quality Assurance Manager to own all aspects of product quality, testing, packaging compliance, and regulatory requirements - including Prop 65 testing and management. This role is responsible for managing and supporting all quality control operations across inbound receiving, outbound fulfillment, and cross-functional compliance. The QA Manager will serve as the primary quality decision-maker, build and develop a QC team member reporting directly to them, and ensure our products meet the highest standards from factory to fulfillment through a combination of strategic oversight and regular, scheduled floor presence.
In return for your time and talents, we'll provide a values-driven culture, where team members do the right thing, pursue originality, embrace and drive change, respect every person, give generously, build community through empathy, and infuse passion in all we do. The salary range for this role is $71,000-$106,000 per year. We offer comprehensive benefits including paid volunteer leave to support you as you give back to the community.
At Accent Decor, we don't just accept difference - we celebrate it, support it, and thrive on it for the benefit of our team members, our products, and our community. We are proud to be an equal-opportunity workplace.
We'd love to hear from you if you are adaptable, innovative, and your skill set includes:
Team Leadership & Development
  • Developing and managing a QC Coordinator who will report directly to this role.
  • Providing day-to-day coaching, training, and performance feedback to the QC team member.
  • Establishing QC workflows, inspection checklists, and standard operating procedures for the team.
  • Delegating hands-on inspection and testing tasks appropriately while maintaining overall accountability for quality outcomes.

Inbound & Product Inspection
  • Establish inspection checklists and quality standards that the QC Coordinator executes daily on the warehouse floor.
  • Be on-site during scheduled DC days to audit and spot-check inbound shipments, review flagged items, and validate the QC Coordinator's work.
  • Provide guidance on acceptable quality ranges across all product categories.
  • Be reachable and responsive during quality escalations outside of scheduled DC days, with the ability to be on-site promptly when needed.
  • Manage supplier credits for damages upon receipt and determine appropriate factory compensation for quality defects, using documentation and photos provided by the QC Coordinator.

Quality Issue Management
  • Handling quality decisions as they arise and manage Wrike ticketing and timelines for all quality issues.
  • Coordinating customer-facing communication related to quality concerns.
  • Coordinating product donations resulting from quality claims.
  • Providing guidance to the Creative team on updating photography to reflect product corrections.

Packaging Compliance & Improvement
  • Making case pack revision recommendations to reduce damages, including pricing implications.
  • Coordinating with Merchandising on pricing updates following packaging revisions.
  • Evaluating ROI on packaging improvements and present findings to leadership.
  • Issuing supplier packaging update recommendations (e.g., addition of Styrofoam or protective materials).

Product Testing
  • Determining which products require testing upon arrival or prior to sale.
  • Conducting or overseeing product testing including: water tightness, candle tip, weight-bearing, food safety, and weights/measures per Sales team requests.
  • Managing retest reviews, maintaining testing records, and managing testing costs.
  • Managing relationships with third-party testing partners (e.g., Intertek).

Legal & Regulatory Compliance
  • Owning Prop 65 testing coordination and ongoing management - including tracking product compliance, managing test schedules, and maintaining documentation.
  • Managing copyright determinations and ongoing compliance for applicable products.
  • Conducting commodity-specific regulatory reviews for new and existing product lines.
  • Performing regulatory risk assessments for new materials and collections.

Cross-Functional Collaboration
  • Serving as the primary quality liaison between internal teams (Merchandising, Product Development, International, Finance) and external factory partners.
  • Coordinating inbound execution alignment with logistics, finance, and product teams to ensure shipments are accurate, compliant, and on schedule.
  • Communicating product usage intent to internal teams and testing partners.
  • Providing direction to the International Team on product issues and factory communications.

You'll stand out from other applicants if you can show:
  • 3-5+ years of experience in Quality Assurance, Product Compliance, or a related role - preferably in home décor, consumer goods, or import/wholesale.
  • Proven experience managing or developing direct reports in a QA or QC capacity.
  • Comfortable balancing office-based strategic work with regular scheduled time on the warehouse floor for inspections, audits, and team development.
  • Working knowledge of Prop 65 requirements, food safety standards, and general product regulatory compliance.
  • Experience coordinating with third-party testing labs (e.g., Intertek, SGS, or similar).
  • Strong project management skills; experience with Wrike or similar platforms preferred.
  • Ability to evaluate product damages and make data-driven packaging and cost recommendations.
  • Excellent cross-functional communication skills across sourcing, merchandising, and international teams.
  • Valid driver's license and reliable transportation for regular travel between the Chamblee office and Norcross Distribution Center.
  • Detail-oriented with strong organizational and documentation habits.

Click apply, and if your skills and experience match our needs, we'll be in touch to share how you can grow and share new skills and find balance to embrace your career as you put down roots in our Atlanta-based family business.

Apply