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Quality Gold, Inc. is a family-owned global company founded in 1979. We areheadquartered in Fairfield, Ohio, and operate within the United States, Canada, and India. As a wholesale distributor and manufacturer, we offermore than 165,000 jewelry andgift products that are available to ship same day, and more than 150,000 items available via special order. Weactively servemore than 15,000 retailers across the United States, its territories, and Canada.

At Quality Gold, we're not just about delivering high-quality solutions and services in the jewelry wholesale industry - we're about growth and innovation. As a company that's constantly expanding, we're at the forefront of technology, providing cutting-edge services to our ever-growing clientele. Our business has been built on a commitment to provide the largest selection of products, the best service, and the best value to ourcustomers. We're looking for energetic and dedicated team players to contribute to our upward trajectory and play a key role in our journey towards even greater success.

BENEFITS: We offer a comprehensive benefits package that includes the following:

Medical, dental, and vision insurance, company-paid life insurance, and short/long-term disability insurance are all available to you on the first month following your start date. Over two weeks of Paid Time Off (PTO) that starts accruing on your first day of employment and increases after six years of service. Company 401(K) program with company matching that you are eligible to participate in the first month following three months of employment. Profit sharing, supplemental insurance, adoption assistance, employee discount, referral program, employee assistance program, and more!

SUMMARY:

The Finishing / Quality Control Technician is responsible for preparing, cleaning, plating, inspecting, and verifying the quality of manufactured parts to ensure they meet customer, company, and industry specifications. This position plays a critical role in maintaining product quality through detailed inspections, accurate documentation, and adherence to safety and quality standards.

ESSENTIAL FUNCTIONS:

Finishing/Cleaning & Plating:

• Prepare parts to be processed according to established procedures.
• Efficiently process and clean jewelry using ultrasonic cleaners and steam units.
• Remove stubborn polishing compounds, debris, and dirt from intricate crevices.
• Inspect serviced items before and after the cleaning process to enforce strict department quality standards.
• Perform palladium, rhodium, and other plating processes as assigned.
• Perform visual inspections throughout the plating process to identify defects or abnormalities.
• Monitor plating baths and related equipment to ensure proper operating conditions.
• Follow work instructions, process specifications, and quality requirements during all production activities.
• Maintain cleanliness and organization of work area.

Quality Control:

• Inspect jewelry for defects, including setting issues, polishing flaws, incorrect sizing and metal or stone imperfections.
• Use magnification & precision instruments such as loupes, calipers, gauges, ring mandrels, and other inspection tools.
• Identify defects or inconsistencies related to craftsmanship, materials, or assembly; escalate issues promptly for corrective action.
• Assist with root cause investigations and corrective actions related to quality concerns.
• Communicate quality issues to supervisors and production personnel in a timely manner.
• Complete and process orders in a timely manner.

Regular attendance and compliance with the Company's Employee Handbook, Secure Area Dress Code, and Security policies.

SUPERVISORY RESPONSIBILITIES: No supervisor responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES:

• Attention to detail and commitment to quality.
• Basic math and measurement skills.
• Basic computer skills for data entry and recordkeeping.
• Able to identify defects and quality concerns.
• Strong organizational and documentation skills.
• Ability to follow written and verbal instructions.
• Ability to adhere to all company safety, environmental, and quality procedures.
• Ability to work independently as well as part of a team.

PHYSICAL DEMANDS:

• Ability to stand, walk, bend, and reach for extended periods.
• Manual dexterity to handle small parts and operate inspection equipment.
• Comfortable working in an environment with exposure to cleaning chemicals, plating solutions, and varying temperatures.
• Requires strong visual acuity and attention to detail to accurately review and process information.

WORK ENVIRONMENT:

The role is performed in a jewelry manufacturing work environment with exposure to cleaning chemicals and plating solutions.

Individuals working in the "secure area" must follow the Company's Secure Area Dress Code and Security policies and procedures. All clothing must be free from metal, and no metal may be worn into the secure area of the building. Any metal inside or outside the body due to a medical condition must be visually inspected, or reasonable accommodations may be made.

POSITION TYPE AND EXPECTED HOURS OF WORK:

Monday through Friday from 8:00 a.m. to 4:30 p.m., with overtime and Saturday hours required based on business demands and seasonal needs.

TRAVEL: No travel is required for this position

REQUIRED EDUCATION AND EXPERIENCE:

• High school diploma or equivalent.

PREFERRED EDUCATION AND EXPERIENCE:

• Previous manufacturing, plating, cleaning, or quality inspection experience.

EQUAL OPPORTUNITY EMPLOYER STATEMENT

Quality Gold, Inc. prohibits discrimination and harassment of its employees or applicants based on a person's age, disability, gender, gender identity or expression, sexual orientation, national origin, race, color, religion, veteran status, marital status, genetic information, or any other protected group status.

OTHER DUTIES: This job description is not intended to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Quality Gold participates in the Department of Homeland Security and Social Security Administration's E-Verify program. E-Verify