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Qa Manager Jobs in Rincon, GA (NOW HIRING)

Akima, LLC

Quality Assurance Analyst

Fort Stewart, GA · On-site

The Quality Assurance Analyst supports the Quality Assurance Manager and Site Supervisor in ensuring compliance with ISO 9001:2015 standards, contractual requirements, and U.S. Army regulations for ...

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Qa Manager information

See Rincon, GA salary details

$34.5K

$107.3K

$162.7K

How much do qa manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for qa manager in Rincon, GA is $107,347.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $131,400.00 per year, depending on experience, location, and employer.

What is a QA manager?

A QA Manager, or Quality Assurance Manager, is responsible for overseeing the quality assurance processes within an organization. They develop and implement testing strategies, manage QA teams, and ensure that products or services meet established quality standards before reaching customers. QA Managers collaborate closely with development, operations, and product teams to identify defects, improve processes, and maintain compliance with industry regulations. Their work is crucial for minimizing errors, enhancing customer satisfaction, and supporting continuous improvement.

What is a QA manager?

As a QA manager, you oversee the quality assurance (QA) team and make sure that no defective products make it to customers. Your job duties include hiring and training QA inspectors, managing quality control procedures and the operations of the QA department, and ensuring that products meet specifications and are safe for consumer use. As a QA manager, your work is primarily in production and manufacturing, where you ensure the quality of goods like cars, clothes, electronics, and food items.

What are the key skills and qualifications needed to thrive as a QA manager, and why are they important?

To thrive as a QA Manager, you need expertise in quality assurance methodologies, test planning, and process improvement, often supported by a degree in computer science or engineering and relevant experience. Familiarity with test automation tools (like Selenium or JIRA), software development life cycle (SDLC) systems, and certifications such as ISTQB or Six Sigma are typically required. Strong leadership, communication, and problem-solving skills help you manage teams effectively and advocate for quality across departments. These competencies ensure the delivery of high-quality products, foster team productivity, and drive continuous improvement in testing processes.

How does a QA manager typically collaborate with development and product teams to ensure software quality?

A QA Manager works closely with both development and product teams to align testing strategies with project requirements and timelines. This collaboration often involves participating in sprint planning meetings, defining acceptance criteria, and facilitating communication to address quality concerns early in the development cycle. By fostering a culture of transparency and continuous feedback, QA Managers help ensure that issues are identified and resolved efficiently, resulting in a higher-quality end product. Effective collaboration also enables QA Managers to advocate for testing best practices and drive improvements across the software development lifecycle.
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What cities near Rincon, GA are hiring for Qa Manager jobs?

Cities near Rincon, GA with the most Qa Manager job openings:

Qa Manager jobs near you
Infographic showing various Qa Manager job openings in Rincon, GA as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $107,347 per year, or $51.6 per hour.

Contact Center Quality Assurance Manager

Savannah, GA • On-site

MCI Careers
Computer and Electronic Product Manufacturing • 1 - 5K employees
Learn more about MCI Careersexternal

Full-time

Re-posted 2 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled businesses services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team use people, technology and innovation to help organizations improve customer experience and business performance.

We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center. You will be responsible for ensuring service quality, compliance, and continuous improvement across multiple client accounts. This is a key leadership role that directly impacts customer satisfaction and operational excellence.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Lead the QA team in monitoring and evaluating agent interactions across various campaigns.
  • Develop and implement QA frameworks, scorecards, and calibration sessions.
  • Analyze quality trends and provide actionable insights to operations and training teams.
  • Ensure compliance with client standards, internal policies, and regulatory requirements.
  • Conduct audits, feedback sessions, and coaching to improve agent performance.
  • Collaborate with stakeholders to align QA initiatives with business goals.
  • Prepare and present quality reports to internal leadership and clients.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Bachelor’s degree in business, Quality Management, or a related field (preferred).
  • 3+ years of experience in a QA leadership role within a BPO or contact center.
  • Strong knowledge of QA methodologies, tools, and contact center operations.
  • Excellent analytical, coaching, and communication skills.
  • Experience with QA software, CRM systems, and reporting tools.
  • Certifications in Quality, Six Sigma, or related areas (a plus).
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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