Python Software Engineer Ubuntu Server Certification Jobs in Burlington, VT

Job Summary:
Infosys is a global leader in next-generation digital services and consulting, dedicated to driving digital transformation for clients in various sectors. As a Datacenter Server Support Engineer, you will be responsible for supporting the integration of software features, troubleshooting live applications, and documenting coding practices to enhance team knowledge.
Responsibilities:
• Assist in conducting targeted interviews and workshops to capture user needs, and ensure accurate documentation of stakeholder requirements
• Participate in design discussions to capture software specifications, and aid in creation of process documentation.
• Develop, refine, and document code for new software applications, following detailed design specifications to meet user requirements
• Execute test plans, analyse outcomes, and report defects to the development team, to facilitate enhancement of software performance
• Support the integration of new software features, facilitating smooth transitions within the existing system infrastructure
• Monitor and troubleshoot live applications, ensuring prompt resolution of issues and creation of comprehensive documentation for ongoing system maintenance
• Systematically document coding practices, testing methodologies, and technical solutions, thereby enriching team's knowledge repository
• An agile mindset with effective communication and problem-solving skills.
• The ability to work on majority of the areas as part of SDLC lifecycle
• Passion for innovating solutions that drive progress and meet future challenges.
• A proactive approach to monitoring and resolving production issues before they escalate.
• Commitment to continuous learning, knowledge sharing, and fostering team development.
• Hands on experience on Physical Server Hardware Installation, Maintenance, and Troubleshooting.
• Physical Server Installation: Unpacking, inspecting, and mounting HPE ProLiant, Synergy, or Apollo servers into racks.
• Break-Fix Support: Diagnosing and replacing faulty hardware components (e.g., hard drives, memory, power supplies, system boards).
• Cabling: Managing physical cabling, including structured copper and fiber optic connections for networking and storage.
• Firmware Management: Applying firmware updates and BIOS upgrades to maintain system stability.
• OS Deployment: Installing and configuring Windows Server, Linux, or VMware ESXi operating systems.
• System Configuration: Configuring server management interfaces such as HPE Integrated Lights-Out (iLO) and OneView.
• Proactive Monitoring: Monitoring server health, performance, and capacity to prevent incidents.
• Incident Management: Responding to, documenting, and resolving technical service requests and tickets (e.g., in ServiceNow).
• Reporting: Maintaining detailed records of maintenance, configuration changes, and asset information.
• Technical Documentation: Contributing to internal knowledge bases (KBA) and developing troubleshooting guides.
• Customer Communication: Providing clear, professional updates to clients regarding technical issues and, in some cases, mentoring junior team members.
Qualifications:
Required:
• Hands on experience on Physical Server Hardware Installation, Maintenance, and Troubleshooting.
• Physical Server Installation: Unpacking, inspecting, and mounting HPE ProLiant, Synergy, or Apollo servers into racks.
• Break-Fix Support: Diagnosing and replacing faulty hardware components (e.g., hard drives, memory, power supplies, system boards).
• Cabling: Managing physical cabling, including structured copper and fiber optic connections for networking and storage.
• Firmware Management: Applying firmware updates and BIOS upgrades to maintain system stability.
• OS Deployment: Installing and configuring Windows Server, Linux, or VMware ESXi operating systems.
• System Configuration: Configuring server management interfaces such as HPE Integrated Lights-Out (iLO) and OneView.
• Proactive Monitoring: Monitoring server health, performance, and capacity to prevent incidents.
• Incident Management: Responding to, documenting, and resolving technical service requests and tickets (e.g., in ServiceNow).
• Reporting: Maintaining detailed records of maintenance, configuration changes, and asset information.
• Technical Documentation: Contributing to internal knowledge bases (KBA) and developing troubleshooting guides.
• Customer Communication: Providing clear, professional updates to clients regarding technical issues and, in some cases, mentoring junior team members.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• In order to comply with legal requirements, this role is limited to 'U.S. persons' as defined by 22 C.F.R. §120.15. U.S. persons include U.S. citizens, U.S. Lawful Permanent Residents, and certain refugees and asylees.
Preferred:
• Good Communication and Analytical skills.
• Must have right attitude and customer centric approach.
• Document all support activity within the IT Incident and request fulfillment tool (Preferred SNOW).
• Experience and desire to work in a Global delivery environment.
Company:
Infosys is a technology company that offers consulting, outsourcing, cloud infrastructure, program management, and software services. Founded in 1981, the company is headquartered in Bangalore, IND, with a team of 10001+ employees. The company is currently Late Stage.