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Position title: Intern, Business Systems

Location: New York, N.Y (Hybrid)

Reports to: Director, Business Systems

Program Duration:

This internship spans the full 2026–2027 academic year and is divided into two sessions:

• Session I: September 22 – November 19, 2026
• Session II: January 6 – April 8, 2027

Company background:

Managed Funds Association (MFA), based in Washington, D.C., New York City, Brussels, and London, represents the global alternative asset management industry. MFA’s mission is to advance the ability of alternative asset managers to raise capital, invest it, and generate returns for their beneficiaries. MFA advocates on behalf of its membership and convenes stakeholders to address global regulatory, operational, and business issues. MFA has more than 180 fund manager members, including traditional hedge funds, private credit funds, and hybrid funds, that employ a diverse set of investment strategies. Member firms help pension plans, university endowments, charitable foundations, and other institutional investors diversify their investments, manage risk, and generate attractive returns throughout the economic cycle.

Essential responsibilities:

Data Quality & CRM Governance

• Assist with data audits, cleanup initiatives, and ongoing CRM data quality efforts.
• Identify and report data inconsistencies and recommend corrective actions.
• Assist with business process analysis, requirements gathering, and documentation for technology initiatives and system improvement projects.

Reporting & Data Visualization

• Analyze membership data to understand the needs of MFA members, identify key trends, patterns, and insights that can inform advocacy efforts and commercial opportunities.
• Create dashboards, reports, and visualizations using tools such as Excel, Power BI, or other business intelligence platforms.
• Research emerging technologies, AI tools, and automation opportunities that could improve staff efficiency and member experience.

Events Support

• Support in-person and virtual events, including membership meetings, forums, seminars, and conferences by providing notetaking and identifying ways technology can enhance the member experience.
• Assist with in-person event logistics including registration and tracking attendance

Training & Knowledge Management

• Draft training materials, guides, and knowledge-base content to support staff adoption of technology and standardized processes.
• Research and provide recommendations for streamlined reporting process collaborate with Business Systems Director and Events team on daily tasks and special projects as needed.
• Develop and present a capstone intern research project.

Qualifications and Requirements:

• Currently enrolled in an undergraduate or graduate degree program. Business Administration, Information Systems, Information Technology, Communications, and related programs are preferred.
• Able to commit to both sessions is preferred (Session I: September 22 – November 19, 2026 and Session II: January 6 – April 8, 2027)
• Available to work a minimum of 25 hours per week, with required in-office attendance in the New York office on Tuesday, Wednesday, and Thursday and optional remote work on Monday and Friday. Daily hours are flexible within MFA's 9:00 a.m.–5:00 p.m. business hours.
• Possess a strong interest in the financial services industry, as well as information technology or event logistics.
• Experience with HTML, WordPress, or customer relationship management systems (CRM) is a plus.
• Experience with data analytics and visualization (Power BI, Tableau, Python) a plus
• Demonstrated ability to work collaboratively in a team-oriented culture that values the importance of being a good teammate, communicator, and partner.
• Demonstrated ability to self-start, think ahead, problem solve, and engage proactively with high professionalism, reliability, and accountability.
• Excellent interpersonal, written, and verbal communication skills.
• Strong time management skills, attention to detail and ability to manage multiple and changing priorities in a fast-paced environment.
• Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.

Interested in meeting some of the team and learning more about the internship?

Register for our intern information session on Monday, July 20 at 12pm via Zoom:

https://us06web.zoom.us/meeting/register/2QCqG0vlRfW2P_MBmWVwIw