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Job Description

JOB TITLE: Tech and Tooling Manager - Markets & AI Modelling - Model Risk Office

SALARY: 84,051 - 93,390

LOCATION(S): Halifax, Edinburgh, Bristol, Cardiff or Leeds

HOURS: [Full-time]

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.

We have an exciting opportunity for an experienced candidate to join the Markets & AI Modelling Team within the Model Risk Office as Manager, in the newly established AI Tech and Tooling Team at Lloyds Banking Group. This role offers an exciting opportunity to be part of a dynamic and constantly evolving AI team, providing considerable scope for personal and professional development.

The Model Risk Office will act as the front door for the business to advance their AI ambitions, requiring excellent collaboration with our CCOR teams (e.g., Data Risks, Cyber and Security, Supplier Management, Conduct).

Our Purpose: Better Models, Better Decisions, Better Outcomes.

You'll join a dedicated team responsible for the development, implementation, and support of AI/GenAI tooling to enable scalable, efficient, and reliable validation and risk oversight. Responsibilities will also include:

• Collaborating to develop tools for validation, testing, explainability, and monitoring.
• Supporting validation activities by developing prototype pipelines and frameworks for testing AI/GenAI models.
• Building and maintaining reusable code libraries to automate model documentation, validation, and risk assessments.
• Driving technical innovation and continuous improvement of the validation tooling environment.
• Developing benchmark testing templates and reporting dashboards to streamline assurance across use cases.
• Monitoring emerging technologies (e.g., LLMOps, RAG pipelines, agent toolkits) to future-proof the validation and tooling landscape.
• Supporting knowledge sharing, collaboration, and tooling governance across stakeholders.

Why join us?

Join us and, give us your best and we'll give you ours. Here, you'll make a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, amazing workspaces, hybrid working and huge career opportunities-you'll find them all here.

What we're looking for?

• 3+ years professional experience working in AI Model Development / Validation, or a similar quantitative role within financial services or other regulated industries; or a recent relevant PhD.
• A numerate degree or equivalent experience (e.g., Data Science, Statistics, Mathematics, Computer Science, or Physics).
• Strong analytical and problem-solving skills with the ability to critically evaluate complex AI systems and models.
• Excellent written and verbal communication skills, with an ability to communicate complex quantitative concepts clearly to non-technical customers.
• Ability to work proactively and independently, manage time optimally, and deliver high-quality outputs within tight timelines.

And any experience of these would be a plus:

• Proficiency in Python programming and experience using AI-specific frameworks or libraries such as PyTorch, TensorFlow, LangChain, LlamaIndex, or similar tools; including SQL.
• Hands-on experience or strong theoretical knowledge of GenAI techniques and methodologies.
• Familiarity with cloud AI platforms such as GCP Vertex AI and BigQuery, Azure AI, or similar enterprise-level AI deployment environments.
• Experience and knowledge of regulatory requirements and frameworks relevant to AI, such as the EU AI Act, GDPR, SS1/23, and standard processes in AI ethics and governance.

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you'll learn and thrive? Apply today and find out more.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.