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Pyramid Global Jobs in California (NOW HIRING)

Pyramid Global Hospitality

Engineer

Los Angeles, CA · On-site

$22.50/hr

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe.

Benchmark

Steward, Seasonal PT

Lake Arrowhead, CA · On-site

$17/hr

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment ...

Benchmark

Seasonal Host

Newport Beach, CA · On-site

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness ...

Benchmark

Rooftop Server - Part Time

Cambria, CA · On-site

$8/hr

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment ...

Benchmark

Bartender-2

Newport Beach, CA · On-site

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness ...

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Pyramid Global information

What is Pyramid Global?

Pyramid Global is a hospitality management company that specializes in operating hotels, resorts, and other hospitality properties. The company provides a range of services including property management, revenue optimization, marketing, and operational support for hotel owners and investors. Pyramid Global manages a diverse portfolio of branded and independent properties, focusing on maximizing profitability and guest satisfaction. Their expertise includes both full-service and select-service hotels across various markets.

What skills and qualifications are needed to thrive as a Hospitality Manager at Pyramid Global?

To thrive as a Hospitality Manager at Pyramid Global, you need strong leadership, operational management, and customer service skills, typically supported by a degree in hospitality or business management. Familiarity with property management systems (PMS), revenue management tools, and industry certifications like CHA (Certified Hotel Administrator) are often required. Excellent communication, problem-solving abilities, and a focus on teamwork help managers stand out in delivering exceptional guest experiences. These skills and qualifications are crucial for ensuring smooth hotel operations, guest satisfaction, and overall business success.

What opportunities for career growth are available at Pyramid Global?

Pyramid Global is known for its strong focus on promoting from within and supporting employee development across its diverse portfolio of hospitality properties. Team members are encouraged to pursue internal training programs, mentorship, and cross-functional projects that help them gain new skills and prepare for leadership roles. The company also offers clear career pathways and regular performance evaluations, making it easier for employees to set and achieve advancement goals. Collaboration between departments is highly valued, creating an environment where employees can learn from different teams and expand their professional networks.

What is the difference between Pyramid Global vs Pyramid Global Sales Coordinator?

AspectPyramid GlobalPyramid Global Sales Coordinator
Primary RoleOversees event planning, venue management, and client relationsSupports sales team, assists with client outreach, and coordinates sales activities
Required CredentialsEvent management experience, hospitality certificationsSales or marketing certifications, communication skills
Work EnvironmentEvent venues, corporate offices, hospitality settingsOffice-based, client meetings, sales events
Industry UsageHospitality, event planning, venue managementSales, hospitality, corporate services

While Pyramid Global focuses on managing venues and event services, Pyramid Global Sales Coordinators support sales efforts within the same industry. The former handles event execution, whereas the latter assists in client acquisition and sales processes. Both roles require strong communication skills and industry knowledge, but their daily responsibilities differ significantly.

What are popular job titles related to Pyramid Global jobs in California?

For Pyramid Global jobs in California, the most frequently searched job titles are:

What job categories do people searching Pyramid Global jobs in California look for?

The top searched job categories for Pyramid Global jobs in California are:

Pyramid Global jobs near you
Infographic showing various Pyramid Global job openings in California as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, 3% Contract, and 1% Nights. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution.

Front Desk Supervisor, Chaminade Resort & Spa

Pyramid Global Hospitality

Santa Cruz, CA • On-site

$23.50 - $30.50/hr

Full-time

Retirement

Re-posted yesterday

Pyramid Global Hospitality rating

6.7

Company rating: 6.7 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

84th of 468 rated hospitality employers

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Discover the charm of Chaminade Resort & Spa in Santa Cruz, CA, where our team, managed by Pyramid Global, blends seamlessly into the scenic landscape. With 156 cozy guest rooms and 12,000 sq ft of meeting space spread across 12 unique venues, our resort is not just a workplace-it's a haven where nature meets hospitality. Beyond the stunning views, Chaminade Resort & Spa is where our culture fosters growth and opportunities. As part of the Pyramid Global family, you'll enjoy perks like a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us in the heart of Santa Cruz at Chaminade Resort & Spa, where your career isn't just a job-it's an integral part of a workplace that nurtures personal and professional growth. Your journey to a fulfilling career amidst California's beauty starts here. Welcome to a workplace that feels as good as it looks! #PGH-CHA
What you will have an opportunity to do:
We are looking for a highly motivated individual to join our Front Desk team as Front Desk Supervisor. The successful candidate has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.
If you have experience in customer service, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
  • Help guests discover their "Wanderlust" experience
  • Provide exceptional customer service by being engaging and taking sincere interest
  • Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
  • Help to resolve problems and "WOW" guests through recovery when things aren't quite right
  • Supervise daily shift process ensuring all team members adhere to standard operating procedures
  • Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
  • Works closely with the Maintenance and Housekeeping teams to communicate and coordinate the day
  • Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation
  • Maintain the Sundries shop, keeping up with inventory and ordering as necessary
  • Training all new Front Desk Agents to provide exceptional customer service
  • Promote and sell special hotel programs
  • Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
  • Be knowledgeable of all emergency procedures and policies
  • Maintain house bank
  • Communicate all pertinent information to manager on duty
  • Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds
  • Assist other departments as needed

What are we looking for?
Qualifications:
  • Must be available to work a flexible schedule to include nights, weekends and holidays
  • High school diploma or equivalent
  • Previous hotel or resort experience preferred
  • A strong desire to make an impact on other people
  • An outgoing and engaging personality
  • Computer skills
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced setting
  • Ability to stand for the duration of the shift

Compensation:
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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