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Pullman Jobs in Chicago, IL (NOW HIRING)

Pullman Services

Branch Director

Chicago, IL · On-site

$200K/yr

PULLMAN, a Structural Group Company, integrates technology-driven, engineered solutions into its industry-leading contracting services. PULLMAN's capabilities include specialty design-build services ...

Structural Group Inc.

Branch Director

Chicago, IL · On-site

$180 - $220/hr

PULLMAN's capabilities include specialty design-build services for new and existing structures, as well as a wide range of specialty repair and maintenance services. With offices located throughout ...

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Pullman information

What is a Pullman?

A Pullman, historically, refers to a Pullman porter or car attendant who worked on railroad sleeping cars operated by the Pullman Company in the United States. Their primary duties included assisting passengers, making up sleeping berths, and providing customer service throughout train journeys. The role was significant in American history, especially for African Americans who held these jobs in large numbers. Today, the term may also refer more generally to workers who manage sleeping accommodations on trains in various countries. The legacy of Pullman workers has had a lasting impact on labor rights and the history of rail travel.

What are the key skills and qualifications needed to thrive as a Pullman, and why are they important?

To thrive as a Pullman (railway sleeping car attendant), you need customer service expertise, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, onboard safety protocols, and basic housekeeping tools is typically required. Strong interpersonal skills, patience, and problem-solving abilities help in creating a welcoming environment for passengers. These competencies are vital for ensuring passenger comfort, safety, and satisfaction during rail travel.

What are some common challenges faced by Pullman porters and how can they be addressed?

Pullman porters often work long hours in a fast-paced environment, dealing with diverse passenger needs and maintaining a high standard of customer service throughout train journeys. Common challenges include managing fatigue from irregular schedules, handling difficult passengers with professionalism, and ensuring all safety and cleanliness protocols are met. Addressing these challenges involves effective time management, clear communication with team members, and ongoing training in customer service and safety procedures. Building strong teamwork with conductors and other onboard staff is also essential for a smooth and enjoyable travel experience.

What is the difference between Pullman vs Train Attendant?

AspectPullmanTrain Attendant
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentLuxury train cars, onboard servicePassenger trains, onboard service
Industry UsageLuxury rail travel, hospitalityPassenger rail, transportation
Job FocusProviding luxury service, hospitalityPassenger safety, comfort, service

While both Pullman and Train Attendant roles involve onboard passenger service, Pullman positions typically focus on luxury hospitality aboard high-end trains, emphasizing premium customer experience. Train Attendants generally work across various passenger trains, providing safety and basic service. The main differences lie in the level of service and train type, with Pullman roles often associated with luxury travel.

Infographic showing various Pullman job openings in Chicago, IL as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution.

Branch Director

Pullman Services

Chicago, IL • On-site

$200K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

PULLMAN, a Structural Group Company, integrates technology-driven, engineered solutions into its industry-leading contracting services. PULLMAN's capabilities include specialty design-build services for new and existing structures, as well as a wide range of specialty repair and maintenance services. With offices located throughout Canada, and as a signatory to local, national, and international labor union agreements, PULLMAN has the track record and the experience to meet our customers' specialty contracting needs.
Branch Director - Chicago, IL
Build a Career That Makes Structures Stronger and Last Longer
At PULLMAN, we don't just repair infrastructure. As the nation's premier specialty union contractor, we handle the complex restoration projects others can't touch.
We are searching for a Branch Director to lead our Chicago operations. This is a legacy-defining opportunity for a motivated construction professional to run a local self-performing operation backed by an unmatched national reputation.
Position Summary
As Branch Director, you will provide strategic and operational leadership for PULLMAN's Chicago branch while driving business growth, operational excellence, safety, profitability, and employee development throughout the region.
This role is ideal for a proven construction leader with deep expertise in concrete repair and masonry restoration, strong experience managing union labor environments, and a successful track record leading large-scale self-performed restoration operations.
The Branch Director will oversee branch operations including project execution, financial performance, estimating, business development, workforce planning, and leadership development while maintaining strong relationships with clients, labor partners, and internal teams.
Responsibilities
  • Lead all branch operations including project management, field operations, estimating, business development, and financial performance
  • Drive branch profitability through strategic planning, forecasting, and operational execution
  • Oversee complex self-performed restoration and rehabilitation projects including:
    • Structural concrete repair
    • Masonry restoration
    • Waterproofing
    • Structural strengthening
    • Building envelope restoration
  • Develop and maintain strong relationships with owners, consultants, general contractors, and union partners
  • Ensure the highest standards of safety, quality control, and operational excellence across all projects
  • Mentor and develop Project Managers, Superintendents, Engineers, and emerging leaders within the organization
  • Partner with estimating and business development teams to pursue and secure new work opportunities
  • Lead workforce planning and resource allocation to support regional growth objectives
  • Evaluate project risk, contract exposure, and overall branch performance metrics
  • Foster a collaborative, high-performance culture focused on accountability, leadership development, and continuous improvement

Qualifications
  • 15+ years of construction leadership experience within the restoration, specialty contracting, or heavy civil industry
  • Strong background in:
    • Concrete restoration
    • Masonry restoration
    • Waterproofing
    • Structural strengthening
    • Specialty rehabilitation projects
  • Previous experience managing operations within a union construction environment
  • Demonstrated success leading large self-performed construction teams and multi-million-dollar project portfolios
  • Proven experience with branch-level financial oversight including P&L responsibility, forecasting, budgeting, and operational planning
  • Strong business development and client relationship management experience
  • Bachelor's degree in Construction Management, Civil Engineering, Structural Engineering, or related field preferred
  • Excellent leadership, communication, negotiation, and organizational skills
  • Ability to build trust, mentor teams, and drive accountability across all levels of the organization

What We Offer
PULLMAN is proud of a company culture that promotes safety, quality, innovation, and career growth. We offer:
  • Competitive base salary + performance incentives
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid holidays and vacation
  • Tuition reimbursement
  • Career advancement and leadership development opportunities
  • A collaborative and people-focused work environment

We anticipate end of year salary and bonuses sitting $200k+ based off education and experience.
Why Join PULLMAN?
At PULLMAN, you'll have the opportunity to lead impactful restoration projects that preserve and strengthen critical infrastructure and iconic structures throughout the region. You'll join an organization known for technical excellence, innovation, and investing in its people and future leaders.
PULLMAN is proud of a company culture that promotes 24/7 safety and quality. We offer competitive compensation and benefits including medical and dental insurance, 401(k), paid holidays & vacation, tuition reimbursement, career development and growth opportunities, and a caring work environment. EOE/M/F/D/V

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