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cityoflawrence

INTERN/PUBLIC TRANSPORTATION

Lawrence, KS · On-site

$15/hr

The ideal candidate will be an organized and friendly individual able to interact respectfully and consistently with the public; track and log complaints and customer service responses; work with our ...

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$33.5K

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How much do public transportation jobs pay per year?

As of Jun 9, 2026, the average yearly pay for public transportation in the United States is $74,701.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What is public transportation?

Public transportation refers to systems of shared passenger transport services that are available for use by the general public. These include buses, trains, subways, ferries, and trams that operate on scheduled routes and are typically managed by local or regional governments. Public transportation provides an affordable and efficient way for people to travel within cities and between regions, reducing traffic congestion and environmental impact. It is a critical part of urban infrastructure, promoting accessibility and connectivity for all members of the community.

What is the difference between Public Transportation vs Bus Driver?

AspectPublic TransportationBus Driver
CredentialsVaries by role; may include transit operator licensesCommercial driver's license (CDL) often required
Work EnvironmentPublic transit systems, stations, vehiclesInside buses, routes across cities or regions
Employer & IndustryTransit agencies, government transportation departmentsTransit agencies, private or public transportation companies
Common Search/ComparisonPublic Transportation vs Bus Driver

Public Transportation encompasses a broad system including buses, trains, and subways operated by transit agencies, serving the public across regions. A Bus Driver is a specific role within public transportation, responsible for operating buses on designated routes. While all bus drivers are part of public transportation, not all public transportation roles are bus drivers. Understanding this distinction helps clarify career paths and job expectations within the transit industry.

What are the key skills and qualifications needed to thrive in a public transportation career, and why are they important?

To succeed in public transportation, strong knowledge of transit operations, safety regulations, and relevant licensing or certifications (such as a Commercial Driver’s License for drivers) are essential. Familiarity with scheduling software, fare collection systems, and vehicle maintenance tools is typically required. Excellent customer service, problem-solving, and communication skills help professionals effectively manage passenger needs and coordinate with colleagues. These skills and qualifications are crucial for ensuring safe, efficient, and customer-friendly transit services.

What are some common challenges faced by professionals working in public transportation, and how can they be addressed?

Professionals in public transportation often encounter challenges such as managing fluctuating passenger demand, maintaining schedules despite traffic or weather conditions, and ensuring passenger safety and satisfaction. Addressing these challenges typically involves strong communication and problem-solving skills, familiarity with transportation technologies, and the ability to work collaboratively with dispatchers, maintenance teams, and customer service staff. Ongoing training and adaptability are also important, as regulations and technologies in public transportation are frequently updated.
More about Public Transportation jobs
What cities are hiring for Public Transportation jobs? Cities with the most Public Transportation job openings:
What are the most commonly searched types of Public Transportation jobs? The most popular types of Public Transportation jobs are:
What states have the most Public Transportation jobs? States with the most job openings for Public Transportation jobs include:
What job categories do people searching Public Transportation jobs look for? The top searched job categories for Public Transportation jobs are:
Public Transportation jobs near you

INTERN/PUBLIC TRANSPORTATION

cityoflawrence

Lawrence, KS • On-site

$15/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Summary:
The City of Lawrence is seeking a transit focused administrative technician. This is a part-time, temporary position.  Duties include responsible part-time work facilitating customer service interactions including calls, emails, and questions at the front desk of Central Station. 

Responsibilities:
The ideal candidate will be an organized and friendly individual able to interact respectfully and consistently with the public; track and log complaints and customer service responses; work with our online dashboards to track buses and resolve rider issues; escalate and collaborate on complex issues.  Familiarity with the Lawrence Transit service and ability to read a map preferred.

Qualifications:
Equivalent to completion of twelfth grade with one to two years clerical work experience. This position requires excellent attention to detail, the ability to handle multiple tasks, excellent phone skills, a personable attitude that is both team- and service-oriented. Must be familiar with modern office practices, committed to continuous improvement, and view problems as opportunities rather than obstacles. This position requires knowledge of MS Office. Excel is preferred with a focus on spreadsheet management. This position requires a valid license. The successful candidate will also pass the background check, post-offer City physical, and a drug screen.

Hours:
Central Station: 1:00 PM – 5:00 PM Monday - Friday.

Start date: June 1, 2026

End date: December 31, 2026

SALARY: $15.00 per hour

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