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Psu Jobs in Massachusetts (NOW HIRING)

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Support Engineer L2

Walpole, MA · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Hands-on experience troubleshooting and repairing server, storage, and networking hardware (CPUs, motherboards, hard drives, RAM, routers, switches, Drive Replacements, PSU Replacements)

Psu information

What are the requirements to work at PSU?

To work as a PSU (Power Supply Unit) technician or in a related technical role, candidates typically need a high school diploma or equivalent, technical training or certification in electronics or electrical systems, and relevant experience. Knowledge of electrical safety, troubleshooting skills, and familiarity with tools and testing equipment are also important requirements.

What are common challenges faced by professionals working in a Power Supply Unit engineering role, and how can they be addressed?

Professionals in PSU engineering roles often face challenges such as meeting stringent efficiency and safety standards, managing thermal requirements, and minimizing electromagnetic interference. These challenges require staying updated on evolving industry regulations, collaborating closely with cross-functional teams like PCB designers and test engineers, and adopting robust testing and simulation methodologies. Continuous learning and regular communication within multidisciplinary teams help address these hurdles effectively and ensure high-quality PSU products.

What are the key skills and qualifications needed to thrive as a Power Supply Unit engineer?

To thrive as a PSU Engineer, you need a solid background in electrical engineering, circuit design, and power electronics, often supported by a relevant degree. Familiarity with simulation tools like SPICE, PCB design software, and compliance standards such as UL or IEC is typically required. Strong problem-solving skills, attention to detail, and effective teamwork are valuable soft skills in this role. These competencies ensure reliable, safe, and efficient power supply designs that meet industry standards and client needs.

What is it like to work at PSU?

Working as a PSU typically involves technical tasks related to power supply units, requiring knowledge of electronics and troubleshooting skills. Employees often work in manufacturing, repair, or technical support environments, with schedules that may include shifts or overtime depending on the role. The work environment can be fast-paced and requires attention to safety protocols and quality standards.

What are PSUs (Public Sector Undertakings)?

Public Sector Undertakings (PSUs) are government-owned corporations or enterprises in India, where the majority of the shares are held by the central or state government. PSUs operate in various sectors such as energy, banking, steel, and transportation, with the goal of promoting economic growth and providing essential services. They offer stable employment, competitive salaries, and various benefits, making them attractive career options. Recruitment for PSUs is often conducted through competitive exams like GATE, followed by interviews and group discussions.

What are common jobs available at PSU?

At PSU, common jobs include positions such as electrical engineers, computer science specialists, and maintenance technicians. These roles often require relevant technical skills, certifications, and familiarity with power systems or engineering tools. Opportunities may also include administrative and support staff roles within the organization.

What is the difference between Psu vs Electrical Technician?

AspectPsuElectrical Technician
Required CredentialsAssociate degree or technical certification, relevant licensesHigh school diploma, technical training, certifications often preferred
Work EnvironmentPower plants, electrical substations, industrial facilitiesConstruction sites, manufacturing plants, maintenance facilities
Industry UsagePower generation, utilities, industrial sectorsElectrical installation, maintenance, repair across various industries

Both Psu and Electrical Technicians require technical training and certifications, often working in industrial or utility environments. While Psu roles focus on power systems and generation, Electrical Technicians handle installation and maintenance of electrical systems across multiple sectors. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Psu jobs in Massachusetts?

For Psu jobs in Massachusetts, the most frequently searched job titles are:

Infographic showing various Psu job openings in Massachusetts as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Support Engineer L2

Aegis Solutions

Walpole, MA • On-site

$50K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Aegis Solutions are seeking a detail-oriented, hands-on Hardware Support Engineer to join our Third-Party Maintenance (TPM) team. In this role, you will be the primary technical point of contact for clients, delivering expert support for a wide variety of hardware across multiple vendor brands. You will be responsible for diagnosing, repairing, and maintaining server, storage, and networking hardware, acting as a cost-effective alternative to OEM support. The ideal candidate will have strong troubleshooting skills, a customer-first mindset, and the ability to work independently to resolve hardware failures within strict service-level agreements (SLAs).

Key Responsibilities

  • Hardware Support & Repairs: Perform remote diagnostics, troubleshooting, server, storage, and networking hardware (e.g., DELL, EMC, NetApp, HPE, Etc.).
  • Co-Ordinate Field Service Technicians: Book, and assist Field Service Technicians on Field repairs, walking them through the replacement of parts, gathering logs and capturing any information that might be required to resolve the case.
  • Help Desk & Ticket Management: Act as the first point of contact, logging and tracking hardware support requests via our Salesforce ticketing system, ensuring timely resolutions and adherence to SLAs.
  • Field Support (If Applicable): Travel to client sites to install, configure, and troubleshoot hardware, including "rack-and-stack" operations in data centers.
  • Parts Management: Manage on-site spare parts inventory and coordinate with logistics teams for the quick shipment of components to minimize client downtime.
  • Documentation: Maintain accurate records of all hardware repairs, service actions, and inventory changes.
  • Customer Communication: Provide clear, professional updates to customers, explaining technical issues and resolutions effectively.
  • Support Hours: This is a Hybrid role with a minimum of 3 days per week in the office. Aegis has a "Follow the Sun" Support model which requires 3 shifts and a transfer of responsibilities between shifts.

Qualifications and Skills

  • Experience: 2 - 4 years of experience in hardware support, Third Party Maintenance roles.
  • Hardware Support Experience on Servers and Storage: 2 - 4 Years
  • Technical Proficiency: Hands-on experience troubleshooting and repairing server, storage, and networking hardware (CPUs, motherboards, hard drives, RAM, routers, switches, Drive Replacements, PSU Replacements).
  • Certifications: OEM-specific certifications preferred but not required.
  • Ticketing Systems: Experience using Salesforce for logging and tracking support requests.

Customer Service: Excellent interpersonal skills with the ability to work independently and under pressure to meet strict SLAs.