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Pst Team Lead Jobs (NOW HIRING)

Lago

Customer Service Team Lead (E-commerce)

$15 - $20/hr

Monday - Friday. 9AM - 5PM PST Salary: $15 - $20/HR The Team Lead, Customer Service leads a team of Customer Service Specialists responsible for safeguarding the buyer and brand experience across all ...

FedEx Logistics

Team Lead

South San Francisco, CA · On-site

$32.21 - $48.30/hr

Ensures team members complete necessary specific work-related activities and assignments on time ... Shift-Friday to Tuesday 1PM-9PM PST Pay Transparency: The compensation listed reflects the pay ...

FedEx Logistics

Team Lead

South San Francisco, CA

$32.21 - $48.30/hr

Ensures team members complete necessary specific work-related activities and assignments on time ... Shift-Friday to Tuesday 1PM-9PM PST Pay Transparency: The compensation listed reflects the pay ...

FedEx

Team Lead

South San Francisco, CA · On-site

$32.21 - $48.30/hr

Ensures team members complete necessary specific work-related activities and assignments on time ... Shift-Friday to Tuesday 1PM-9PM PST Pay Transparency: The compensation listed reflects the pay ...

Labcorp

Phlebotomy Team Lead

Vista, CA

$24 - $29/hr

LabCorp is seeking a Phlebotomist Team Lead to join our team at 2067 West Vista Way, Suite 275 ... PSC Site Coordinator may be eligible for participation in the PST Incentive Plan, which pays a ...

Labcorp

Phlebotomy Team Lead

Vista, CA

$24 - $29/hr

LabCorp is seeking a Phlebotomist Team Lead to join our team at 2067 West Vista Way, Suite 275 ... PSC Site Coordinator may be eligible for participation in the PST Incentive Plan, which pays a ...

Clipboard Health

Customer Support Team Lead

$30K - $100K/yr

As a Worker Operations Team Lead your primary role is to be an exceptional coach for your team ... Team members are expected to maintain overlapping working hours with both EST and PST time zones ...

Clipboard Health

Customer Support Team Lead

As a Worker Operations Team Lead your primary role is to be an exceptional coach for your team ... Team members are expected to maintain overlapping working hours with both EST and PST time zones ...

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How much do pst team lead jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for pst team lead in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

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For Pst Team Lead jobs, the most frequently searched job titles are:

Customer Service Team Lead (E-commerce)

Remote

Lago
See more jobs at Lagoexternal

$15 - $20/hr

Other

Posted 8 days ago

Job description

Customer Service Team Lead

Location: Remote | LATAM Schedule: Monday - Friday. 9AM - 5PM PST Salary: $15 - $20/HR

The Team Lead, Customer Service leads a team of Customer Service Specialists responsible for safeguarding the buyer and brand experience across all client storefronts. This role owns team output, quality, and development, and serves as the senior subject-matter expert on customer-facing workflows including Voice of Customer, buyer and seller messaging, feedback and review management, and inbound brand concerns. The Team Lead translates departmental strategy into daily execution, builds the systems that keep the team consistent, and develops specialists into stronger operators over time.

Key Responsibilities
  • Lead a team of Customer Service Specialists, owning month-over-month team output and the individual growth of each direct report.
  • Run the team's operating cadence, including team meetings, one-on-ones, training, and performance reviews.
  • Monitor team KPIs and report on results, surfacing trends, risks, and opportunities to the Manager on a regular cadence.
  • Serve as the senior subject-matter expert across the team's customer service functions, and act as the escalation point for complex or sensitive cases.
  • Design, document, and continuously improve the SOPs, templates, and tools the team relies on, ensuring work is repeatable and audit-ready.
  • Uphold task management and reporting hygiene across the team, ensuring work is tracked, prioritized, and visible to stakeholders.
  • Onboard new specialists and run ongoing training, building the bench of capability across all customer service workflows.
  • Partner with adjacent Catalog teams (Listing, Case Management, Reimbursements) and with Account Managers to resolve cross-functional issues and align on client priorities.
  • Investigate performance gaps, take corrective action, and communicate clearly with the Manager on status, blockers, and next steps.

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