Full-Time & Part-Time
Hourly + Sales Bonuses
Work Location: In person
Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Lead Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.
Key Responsibilities
- Assist in training Guest Service Associates.
- Greet guests and create a welcoming, high-energy environment.
- Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
- Educate guests on our exclusive product line.
- Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
- Maintain a clean, professional, and organized center appearance.
- Be a model for your peers, striving to lead others to their full potential.
What Weโre Looking For
- Strong sales and guest service skills
- Excellent leadership, communication and interpersonal abilities
- Goal-oriented mindset with a passion for hitting targets
- Previous experience in retail, sales, or the beauty industry is a plus
- Availability to work evenings and weekends
Perks
- Daily Payย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย
- Employee Assistance Programย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย
- Team Member Assistance Fundย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย
- Culture Committee - Have fun while being the best!ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย
- Referral Bonus - Generous Incentive to hire all roles!
Full-Time Employees - Other Compensation & Benefits
- Paid Time Off (PTO): Accruals are based on role classification and years of service:
- Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked in Washington.
- WA Paid Family and Medical Leave: Participation in the state-mandated insurance program.
- Health & Wellness: Eligible for group medical, dental, and vision insurance (1st of the month following 60 days).
- Associate Discounts: Eligibility for service and product discounts per company policy.
- Retirement: Eligible to participate in the company 401(k) plan.
- Holidays: Includes 7 paid holidays for exempt management
Part-Time/Variable Employees - Other Benefits and Compensation
- Paid Time Off (PTO): Accruals are based on role classification and years of service:
- Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked.
- WA Paid Family and Medical Leave: Participation in the state program based on qualifying hours worked.
- Associate Discounts: Eligibility for service and product discounts per company policy.