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Psrs Jobs in Florida (NOW HIRING)

Project Director

Naples, FL ยท On-site

$120 - $160/hr

Review PSRs with the project team. Know your projects. Identify and proactively manage risk. Review monthly PSRs with the Regional VP and Operations Manager. * Attend OAC Meetings to monitor the ...

Patient Service Representative

Jacksonville, FL ยท On-site

$16.25 - $20.50/hr

PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities:

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Showing results 1-20

Psrs information

See Florida salary details

$7

$20

$49

How much do psrs jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for psrs in Florida is $20.98, according to ZipRecruiter salary data. Most workers in this role earn between $12.06 and $24.51 per hour, depending on experience, location, and employer.

What is the difference between Psrs vs Paramedics?

AspectPsrsParamedics
Required CredentialsCPR certification, state-specific training, sometimes EMT certificationEMT or Paramedic certification, advanced life support training
Work EnvironmentAmbulance services, hospitals, emergency scenesAmbulance, emergency scenes, hospitals
Industry UsageEmergency medical services, healthcareEmergency medical services, healthcare
Common Search/ComparisonPsrs vs Paramedics

Psrs and Paramedics both work in emergency medical services, often in similar environments like ambulances and hospitals. While Psrs typically require CPR and basic emergency training, Paramedics undergo advanced training including advanced life support. Understanding these differences helps in choosing the right career path or job role within emergency healthcare.

What challenges do PSRs face when managing patient communications, and how can they address them?

Patient Service Representatives often encounter challenges such as managing a high volume of calls, addressing patient concerns with empathy, and coordinating between patients and clinical staff. To be effective, PSRs should develop strong interpersonal and organizational skills, utilize electronic health record (EHR) systems efficiently, and stay calm under pressure. Proactively clarifying patient needs and maintaining clear communication with team members help ensure smooth operations and positive patient experiences.

What skills and qualifications are needed to thrive as a PSR?

To thrive as a Personal Services Representative (PSRS), you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is often required. Excellent communication, patience, and problem-solving abilities help you build rapport and resolve client concerns effectively. These skills ensure high levels of client satisfaction and efficient service delivery in a competitive environment.

What is a PSR?

PSRs, or Psychiatric Social Workers, are professionals who provide support and counseling to individuals facing mental health challenges. They assess clients' needs, develop treatment plans, and offer therapy to help clients cope with emotional or psychological issues. PSRs often collaborate with other mental health professionals, such as psychiatrists and psychologists, to ensure comprehensive care. Their goal is to help clients improve their well-being and integrate into society.
Infographic showing various Psrs job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 48% Full Time, 13% Part Time, and 38% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,646 per year, or $21 per hour.

Patient Service Rep | PSRs | Days | Full-Time

UF Health

Jacksonville, FL โ€ข On-site

$16.25 - $20.75/hr

Full-time

Re-posted 25 days ago


Job description

Overview
Description:
Responsible for answering incoming calls on an Automatic Call Distributions (ACD) system regarding the patient's
statement, which includes hospital and physician services. Research, facilitate and resolve simple to complex billing issues
and communicate the findings to the caller. Address any questions or requests regarding their account, educate patients
on insurance and medical billing processes, make any needed corrections the account.
Responsibilities
Job Requirement:
Answer incoming calls 6 hours a day from patients, attorneys, insurance companies, clinic staff, and outside medical
facilities.
Facilitate to a resolution patient complaint regarding billing. Communicate key issues to other department management
personnel as needed. Send timely follow up communication to ensure the necessary actions are completed.
Verify insurance eligibility, load the payor plans if not past timely filing, and file claims for payment
Review and interpret electronic remits and EOB's to verify the account balances are correct. Make appropriate insurance
adjustments and transfer patient charges to the correct Guarantor Account or HAR
Make outbound calls and send letters to patients regarding the status or resolution of their billing issue. Provide patients
with billing and payment records when requested.
Review Attorney requests for HIPAA compliance and provide the requested billing records.
Assist patients with meeting their Medicaid share of cost and file claims if eligibility has been updated.
Review and correct self-pay discounts or package pricing discounts when needed.
Review and facilitate the processing of insurance and patient credits for refund.
Qualifications
Qualification:
Experience Requirements
2 years Physician Medical billing, including follow-up -preferred
2 years Customer service - preferred
1 year Microsoft Office (Outlook, Word, Excel) preferred
Up to 1-year Written Communication preferred
Up to 1-year Epic Medical Billing software preferred
Education:
High School Diploma or GED equivalent required
Additional Duties:
Additional duties as assigned may vary
UFJPI IS AN EQUAL OPPORTUNITY EMPLOYER AND DRUG FREE WORKPLACE