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Psr Jobs in Delaware (NOW HIRING)

ZOLL Medical

Patient Service Representative

Dover, DE · On-site

$14 - $17.75/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL Medical

Patient Service Representative

Wilmington, DE · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Dover, DE · On-site

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Wilmington, DE · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Wilmington, DE · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Dover, DE · On-site

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

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All JobsPsr JobsPsr Jobs in Delaware

Psr information

See Delaware salary details

$5

$15

How much do psr jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for psr in Delaware is $15.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $15.38 per hour, depending on experience, location, and employer.

What is a PSR?

PSR stands for 'Personal Services Representative' or 'Personal Support Representative', depending on the industry. Generally, PSRs are professionals who provide direct support and assistance to clients or customers, often in healthcare, social services, or customer service settings. Their duties can include helping clients with daily tasks, addressing concerns, coordinating services, and ensuring a high level of satisfaction. PSRs need strong communication skills, empathy, and the ability to manage multiple responsibilities. The specific role may vary by employer and industry.

How does a Patient Service Representative (PSR) typically interact with clinical and administrative staff during a busy workday?

As a Patient Service Representative, you serve as a vital link between patients, clinical providers, and administrative teams. You’ll regularly coordinate with nurses, doctors, schedulers, and billing staff to ensure smooth patient check-in, appointment scheduling, and accurate information flow. Effective communication and multitasking are essential, as you may need to relay patient concerns to clinicians while managing front desk operations. Building collaborative relationships with colleagues helps provide a positive experience for both patients and staff.

What are the key skills and qualifications needed to thrive as a Patient Service Representative (PSR), and why are they important?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with medical office software, scheduling systems, and basic healthcare terminology is often required. Excellent communication, problem-solving abilities, and a calm, empathetic demeanor are crucial soft skills for interacting with patients and healthcare staff. These skills help ensure efficient patient flow, accurate information management, and positive patient experiences in healthcare settings.

What is the difference between Psr vs Physical Therapist?

AspectPsrPhysical Therapist
Required CredentialsCertification as a Personal Support Worker (PSW) or similarDoctor of Physical Therapy (DPT) or Master's in Physical Therapy
Work EnvironmentHome care, assisted living, community settingsClinics, hospitals, rehabilitation centers
Industry UsageLong-term care, home health servicesRehabilitation, healthcare facilities
Common Search/ComparisonYesNo

While both Psr and Physical Therapist work in healthcare settings, Psr roles focus on providing basic support and assistance in daily activities, often in home or community environments. Physical Therapists have advanced degrees and specialize in diagnosing and treating musculoskeletal issues through therapy. The key difference lies in credentials, scope of practice, and work settings.

How to get started in a PSR career?

To start a career as a PSR (Patient Service Representative), you typically need a high school diploma or equivalent and strong communication skills. Gaining experience in healthcare settings or customer service can be beneficial, and some employers may require familiarity with electronic health records (EHR) systems. Certification is not mandatory but can improve job prospects.

What are common PSR job duties?

A PSR (Patient Service Representative) handles front-desk duties such as greeting patients, scheduling appointments, verifying insurance information, and updating medical records. They often use electronic health record (EHR) systems and require strong communication and organizational skills to support healthcare operations.

What cities in Delaware are hiring for Psr jobs?

Cities in Delaware with the most Psr job openings:

Psr jobs near you
Infographic showing various Psr job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 9% Part Time, and 20% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,027 per year, or $15.4 per hour.

Lead Patient Service Rep-Cardiology

Wilmington, DE • On-site

Nemours Children's Health
Health Care and Social Assistance • 1 - 5K employees
Learn more about Nemours Children's Healthexternal

$17 - $21.50/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Nemours Children's Health rating

8.1

Company rating: 8.1 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

Job description

Nemours is seeking a Lead Patient Service Rep-Cardiology-Nemours Children's Hospital, Delaware

Primary Function

  1. The Lead PSR oversees and provides resources to clerical associates (PSRs and MAs) by ensuring that any changes in workflow or processes are implemented accordingly.  The Lead PSR monitors the ongoing clerical performance of the PSRs and MAs, provides coaching and feedback to clerical staff as needed and collaborates with the office leadership team to facilitate the day to day operations of the office.
  2. The Lead PSR is responsible for performance or delegation of daily office functions related to appointment scheduling, patient intake including data verification, charge entry and revenue cycle and front office communications.  The Lead PSR reports to the Office Manager any deficiencies on issues related to the functions of the front office.

Essential Functions

  1. Performs and oversees the essential functions as delineated in the PSR II job description.
  2. Participates in the hiring of front office staff.  Precepts orientation process of new clerical associates to ensure they meet their 90 day review goals.
  3. Provides timely feedback to clerical staff and office manager related to clerical functions as part of the annual evaluation process.  Coaches and reeducates clerical staff as needed and escalates repeated issues to office manager for appropriate corrective action.
  4. Ensures that the clerical staff is following appropriate office policies and procedures.  Completes annual competencies for PSR staff.  Assists with annual competencies for MAs related to their front office functions.
  5. Delegates and ensures clerical staff have completed their tasks accurately and timely.  Collaborates with other Nemours departments, i.e., Billing Liaisons, Revenue Cycle, Continous Improvement, etc.   Uses appropriate tools, i.e., Calabrio phone recordings, registration audit tools, etc., to provide quantitative and qualitative feedback to clerical staff.
  6. Coordinates and maintains clerical staff schedules.
  7. Maintains a professional clerical environment and ensures Nemours Standards of Behavior are enforced.
  8. Serves as the SuperUser and Preceptor for the clerical staff.

Non-Essential Functions

  1. Completes all tasks according to Standard Business Practices.
  2. Supports Nemours Mission, Vision and Values.
  3. Respects the confidentiality of all patient information.
  4. Monitors and ensures patient safety and office cleanliness and security.
  5. Monitors and opens, sorts and routes mail, labs and consult reports.
  6. Participates in office and departmental system wide quality assessment and improvement activities.
  7. Maintains positive professional relationships with providers and coworkers.
  8. Checks status of patients waiting and advises of progress.
  9. Monitor waiting room and keeps patients informed as to schedule delays.

Job Related Experience

High School diploma required

3 or more years of Job related experience required. 

Cardiology & insurance experience is a plus

Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org.

What Nemours Children's Health employees say

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About Nemours

Sourced by ZipRecruiter

As one of the nation's leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics, primary care practices, and school-based health centers in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children - even those who may never enter our doors - through our world-changing research, education and advocacy efforts.

Industry

Health care and social assistance and hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Jacksonville, FL, US

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