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Psr Jobs in Alabama (NOW HIRING)

PATIENT SERVICE REPRESENTATIVE

Talladega, AL · On-site

$16.25 - $20.50/hr

The Patient Services Representative (PSR) performs intake, electronic patient management entry and personal and medical history data verification duties associated with the delivery of primary and ...

PATIENT SERVICE REPRESENTATIVE

Gadsden, AL · On-site

$14.25 - $18/hr

The Patient Services Representative (PSR) performs intake, electronic patient management entry and personal and medical history data verification duties associated with the delivery of primary and ...

The PSR IV must have a deep understanding and knowledge of established practices and procedures and creates an atmosphere of trust and confidence to our patients, customers, clients and internal ...

The PSR IV must have a deep understanding and knowledge of established practices and procedures and creates an atmosphere of trust and confidence to our patients, customers, clients and internal ...

Patient Service Representative

Dothan, AL · On-site

$16 - $20.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

Commercial HVAC PSR ( Project Sales Representative) Location: Montgomery, AL Comp: $60K to $95K base Salary + Bonus and Commissions OTE(On Target Earnings): > $140K Position Summary We are seeking a ...

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Psr information

See Alabama salary details

$4

$13

$14

How much do psr jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for psr in Alabama is $13.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $13.94 per hour, depending on experience, location, and employer.

What is a PSR?

PSR stands for 'Personal Services Representative' or 'Personal Support Representative', depending on the industry. Generally, PSRs are professionals who provide direct support and assistance to clients or customers, often in healthcare, social services, or customer service settings. Their duties can include helping clients with daily tasks, addressing concerns, coordinating services, and ensuring a high level of satisfaction. PSRs need strong communication skills, empathy, and the ability to manage multiple responsibilities. The specific role may vary by employer and industry.

How does a Patient Service Representative (PSR) typically interact with clinical and administrative staff during a busy workday?

As a Patient Service Representative, you serve as a vital link between patients, clinical providers, and administrative teams. You’ll regularly coordinate with nurses, doctors, schedulers, and billing staff to ensure smooth patient check-in, appointment scheduling, and accurate information flow. Effective communication and multitasking are essential, as you may need to relay patient concerns to clinicians while managing front desk operations. Building collaborative relationships with colleagues helps provide a positive experience for both patients and staff.

What are the key skills and qualifications needed to thrive as a Patient Service Representative (PSR), and why are they important?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with medical office software, scheduling systems, and basic healthcare terminology is often required. Excellent communication, problem-solving abilities, and a calm, empathetic demeanor are crucial soft skills for interacting with patients and healthcare staff. These skills help ensure efficient patient flow, accurate information management, and positive patient experiences in healthcare settings.

What is the difference between Psr vs Physical Therapist?

AspectPsrPhysical Therapist
Required CredentialsCertification as a Personal Support Worker (PSW) or similarDoctor of Physical Therapy (DPT) or Master's in Physical Therapy
Work EnvironmentHome care, assisted living, community settingsClinics, hospitals, rehabilitation centers
Industry UsageLong-term care, home health servicesRehabilitation, healthcare facilities
Common Search/ComparisonYesNo

While both Psr and Physical Therapist work in healthcare settings, Psr roles focus on providing basic support and assistance in daily activities, often in home or community environments. Physical Therapists have advanced degrees and specialize in diagnosing and treating musculoskeletal issues through therapy. The key difference lies in credentials, scope of practice, and work settings.

How to get started in a PSR career?

To start a career as a PSR (Patient Service Representative), you typically need a high school diploma or equivalent and strong communication skills. Gaining experience in healthcare settings or customer service can be beneficial, and some employers may require familiarity with electronic health records (EHR) systems. Certification is not mandatory but can improve job prospects.

What are common PSR job duties?

A PSR (Patient Service Representative) handles front-desk duties such as greeting patients, scheduling appointments, verifying insurance information, and updating medical records. They often use electronic health record (EHR) systems and require strong communication and organizational skills to support healthcare operations.

What cities in Alabama are hiring for Psr jobs?

Cities in Alabama with the most Psr job openings:

Infographic showing various Psr job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 8% Part Time, and 22% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $29,004 per year, or $13.9 per hour.

PATIENT SERVICE REPRESENTATIVE

Talladega, AL • On-site

Quality of Life
11 - 50 employees

$16.25 - $20.50/hr

Full-time

Re-posted 11 hours ago


Job description

Description:

Position Summary:

The Patient Services Representative (PSR) performs intake, electronic patient management entry and personal and medical history data verification duties associated with the delivery of primary and specialized health care services. Patient Services Representatives are responsible for assisting providers, clinical and administrative staff services. The PSR is the point of first contact with patients or visitors. Consequently, the PSR directs movement through the system by providing appropriate information about patients and visitors. The PSR is required to project a warm, knowledgeable, courteous, and professional customer service-oriented attitude consistently. The PSR position requires a high degree of patience and diplomacy. The PSR must negotiate between the rigors of high professional standards, time constraints and the temperaments of ill patients and a sometimes-anxious family of caregivers. The PSR may be assigned to one of several departments or sites. The Practice Administrator for the respective Division supervises the PSR position. 


Principal Duties and Responsibilities:


1. Assists patients upon contact with the Center

  • Greets patients and determines needs and/or service requirements.
  • Provides information and instruction related to service delivery process.
  • Performs intake by conducting interview and gathers any required documents for completion of the intake process

2. Reviews and / verifies completed forms for accuracy and clarity.

3. Performs Clerical Duties

  • Records basic information into daily log; or enters information into electronic patient management system;
  • Collects patient fees as prescribed and completed receipts;
  • Closes out daily manual and/or electronic logs;
  • Accurately accounts for petty cash fund with receipts;
  • Obtains information for third party billing;
  • Answers telephones and handles questions and inquiries;
  • Notifies provider staff of emergencies or situations requiring immediate attention;
  • Manages paper and electronic patient management system/files and returns them to designated locations
  • Monitors patient waiting time against appointment and arrival times to ensure quality and timely service delivery;
  • Provides appointment reminder calls and alerts patients of anticipated appointment time if they have not arrived;
  • Assist patient flow by alerting centralized scheduling and / or Site Manager in availability of open encounter slots for unscheduled patients;
  • Alerts security officer or supervisor, or both of escalating situations, on site, or of combative persons who appear to represent a potential physical or disruptive threat;
  • A CRITICAL job responsibility requires incumbent to foster and maintain a pleasant, friendly demeanor under high stress and combative situations.
  • Performs other duties as assigned.
Requirements:

Qualifications:

1. High School Diploma or GED required.

2. One year of experience in the medical field is required.

3. Knowledge of medical terminology preferred.

4. Must have basic computer skills.

5. Ability to type 40-60 wpm.