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Psa Jobs in Iowa (NOW HIRING)

Winsor Consulting Group LLC

Help Desk Technician

Buffalo, IA · On-site

$21 - $28.25/hr

Experience with RMM/PSA tools (ConnectWise Manage, Automate, ScreenConnect) is a plus. * Ability to follow defined processes and troubleshoot using checklists or SOPs. * Strong time management and ...

Winsor Consulting Group LLC

Help Desk Technician

Iowa City, IA · On-site

$19.50 - $26.50/hr

Experience with RMM/PSA tools (ConnectWise Manage, Automate, ScreenConnect) is a plus. * Ability to follow defined processes and troubleshoot using checklists or SOPs. * Strong time management and ...

FIT Midwest

Engineer

Des Moines, IA · On-site

Experience using Professional Services Automation (PSA) and Remote Monitoring & Management (RMM) tools. * Strong understanding of cybersecurity best practices, endpoint protection, multi-factor ...

FIT Solutions

Engineer

Des Moines, IA · On-site

$70K - $80K/yr

Experience using Professional Services Automation (PSA) and Remote Monitoring & Management (RMM) tools. * Strong understanding of cybersecurity best practices, endpoint protection, multi-factor ...

FIT Midwest

Engineer

Des Moines, IA · On-site

Experience using Professional Services Automation (PSA) and Remote Monitoring & Management (RMM) tools. * Strong understanding of cybersecurity best practices, endpoint protection, multi-factor ...

All JobsPsa JobsPsa Jobs in Iowa

Psa information

See Iowa salary details

$8

$14

$18

How much do psa jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for psa in Iowa is $14.39, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $15.82 per hour, depending on experience, location, and employer.

What are some typical challenges a Patient Services Assistant may face when managing patient flow in a busy healthcare environment?

As a Patient Services Assistant, one of the main challenges is effectively coordinating patient check-ins, scheduling, and supporting medical staff during high-traffic periods. Balancing multiple tasks—like answering phones, assisting patients with paperwork, and ensuring accurate data entry—requires strong organizational skills and the ability to remain calm under pressure. Successful PSAs often develop efficient routines and clear communication strategies to help maintain a steady workflow and provide excellent patient service, even during peak times.

What are the key skills and qualifications needed to thrive as a Patient Services Assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, usually supported by a high school diploma or equivalent. Familiarity with hospital information systems, appointment scheduling software, and electronic health records is commonly required. Excellent communication, empathy, and the ability to multitask help PSAs provide outstanding patient support and work efficiently with healthcare teams. These skills are crucial for ensuring smooth patient flow, accurate information management, and a positive experience for both patients and staff.

What is a PSA?

PSAs, or Public Service Announcers, are professionals who create and deliver messages intended to inform or educate the public about important issues, events, or services. They often work in broadcasting, such as radio or television, and may also develop scripts and coordinate with organizations to ensure the message reaches the target audience. Their work helps promote public awareness and can cover topics like health, safety, community events, and social issues.
What are popular job titles related to Psa jobs in Iowa? For Psa jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Psa jobs in Iowa look for? The top searched job categories for Psa jobs in Iowa are:
What cities in Iowa are hiring for Psa jobs? Cities in Iowa with the most Psa job openings:
Psa jobs near you
Infographic showing various Psa job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $29,935 per year, or $14.4 per hour.

Quality Assurance/Quality Control Specialist

Aureon

West Des Moines, IA • On-site

Full-time

Posted 22 days ago

Aureon rating

3.4

Company rating: 3.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

223rd of 223 rated it services

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Pre-Service Delivery QA/QC (Order Readiness)
  • Review all orders prior to release to the Service Coordinator team.
  • Validate service configuration, technical requirements, and scope accuracy.
  • Ensure all customer agreements and documentation are complete and approved.
  • Confirm site details, contacts, install requirements, and dependencies.
  • Identify and route discrepancies back to Sales, Engineering, Product, or Service Coordination.
  • Enforce standardized readiness checklists to ensure orders are service-ready.

Post-Install QA/QC (Delivery Validation)
  • Validate completed installs against original order and design.
  • Confirm services are active, stable, and properly documented.
  • Ensure agreements, service records, and billing details are updated and accurate.
  • Verify legacy or replaced services have been disconnected, deactivated, and removed from systems.
  • Confirm clean handoff to Service Assurance and Support teams.

Documentation, Systems & Compliance
  • Validate accuracy across CRM, PSA, ticketing, and documentation platforms.
  • Ensure service records reflect the current operating state.
  • Maintain audit-ready QA/QC records and evidence.
  • Support internal and external audits as required.

Continuous Improvement & Collaboration
  • Identify recurring quality issues and lifecycle breakdowns.
  • Provide feedback to Sales, Product, Engineering, Service Coordination, and Service Assurance.
  • Recommend workflow, checklist, and standard improvements.
  • Participate in post-install reviews and improvement initiatives.
  • Other duties as assigned

EDUCATION, TRAINING, AND EXPERIENCE:
Required
  • Associate or Bachelor's degree in IT, Telecommunications, Business, or equivalent experience.
  • 3+ years experience in managed services, connectivity, service delivery, or operations roles.

Preferred
  • MSP, ISP, or service provider experience.

REQUIRED SKILLS/CORE COMPETENCIES:
  • Strong attention to detail and process adherence.
  • Experience with CRM, PSA, or service management systems.
  • Strong written and verbal communication skills.
  • Experience with internet, voice, wireless, and video services.
  • Experience with managed services platforms and lifecycle.
  • QA/QC, auditing, or service validation experience.
  • ITIL Foundation or Lean / Six Sigma exposure.

TOOLS, EQUIPMENT, AND SOFTWARE:
  • Demonstrated knowledge of personal computer applications Microsoft Windows and Microsoft Office, including Microsoft Outlook
  • Experience with CRM, PSA, or service management systems.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
  • Primarily indoor work primarily in office environment
  • Frequent utilization of manual dexterity and visualizing of computer screen
  • No unusual physical requirements

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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