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Psa Developer Jobs in Roselle, NJ (NOW HIRING)

HBK IT, LLC

System Engineer

Holmdel, NJ · On-site

$80 - $110/hr

SUMMARY A System Engineer leverages high-level critical thinking and advanced problem‑solving ... Proficiency with PSA and RMM tools * Experience in switching, routing, and firewalls * Fortinet ...

Datadog

Distinguished Architect, AI

New York, NY · On-site

$69 - $90.75/hr

Collaborate with Product Solutions Architecture (PSA), Sales, Sales Engineering and Marketing in providing high-quality technical resources to a broad audience of practitioners and economic buyers.

Datadog

Distinguished Architect, AI

New York, NY · On-site

$330K - $440K/yr

Collaborate with Product Solutions Architecture (PSA), Sales, Sales Engineering and Marketing in providing high-quality technical resources to a broad audience of practitioners and economic buyers.

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Psa Developer information

What is the difference between Psa Developer vs Psa Engineer?

AspectPsa DeveloperPsa Engineer
CredentialsTypically requires a degree in computer science or related field, with certifications in programming languages or software developmentSimilar credentials, often with additional certifications in systems or network engineering
Work EnvironmentPrimarily software development in office settings, focusing on coding and application designIncludes development and implementation of systems, often involving hardware integration and troubleshooting
Industry UsageCommonly used in software companies, tech firms, and IT departmentsUsed in industries like manufacturing, automation, and systems integration

While both roles involve technical skills and software knowledge, Psa Developers focus more on coding and application development, whereas Psa Engineers often work on system integration and hardware-software interfacing. The choice depends on whether the role emphasizes software creation or system engineering tasks.

Is working for PSA a good job?

A PSA Developer typically works on developing and maintaining public service announcement systems, often requiring programming skills and knowledge of communication protocols. The job can offer stable employment with opportunities for skill development, but workload and job satisfaction vary depending on the organization and project scope.
Psa Developer jobs near you

Dedicated Onsite Support Engineer

Lincoln IT

Manhattan, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Service Desk Engineer (Onsite Client Support)

Location: New York City Metro Area
Schedule: Monday-Friday | Full-Time
Department: Managed Services

About LincolnIT

LincolnIT is a leading Managed Services Provider (MSP) delivering technology solutions and white-glove IT support to organizations across healthcare, nonprofit, legal, financial, and other highly regulated industries. We are seeking a customer-focused IT professional to provide dedicated onsite support at one of our enterprise client locations while leveraging the resources and expertise of the broader LincolnIT team.

Position Overview

The Onsite Service Desk Engineer serves as the primary technology support resource for users at a client facility. This role combines hands-on desktop support, client relationship management, endpoint administration, and coordination with LincolnIT's Service Desk, Engineering, Security, and Project teams.

The ideal candidate is a proactive problem solver who enjoys working directly with users, thrives in a fast-paced environment, and delivers exceptional customer service.

Key ResponsibilitiesEnd User Support
  • Provide onsite technical support for desktops, laptops, docking stations, printers, conference rooms, and peripherals.
  • Troubleshoot Windows operating systems, Microsoft 365 applications, and common business software.
  • Resolve hardware, software, connectivity, and user access issues.
  • Support onboarding and offboarding activities, including account provisioning and device deployment.
  • Assist users with password resets, MFA enrollment, and application access requests.
Endpoint & Device Management
  • Configure, image, deploy, and replace endpoint devices.
  • Coordinate equipment inventory, asset tracking, and lifecycle management.
  • Perform workstation upgrades, equipment relocations, and hardware refresh activities.
  • Maintain accurate documentation of all support activities.
Client-Facing Support
  • Serve as LincolnIT's primary onsite representative.
  • Build strong working relationships with client staff and leadership.
  • Escalate complex issues to senior engineers while maintaining ownership through resolution.
  • Communicate technical information clearly to non-technical users.
Collaboration & Operations
  • Coordinate with LincolnIT Service Desk and Engineering teams on escalated issues.
  • Follow established ticketing, documentation, security, and change management procedures.
  • Participate in technology projects, office moves, device deployments, and infrastructure upgrades as required.
  • Ensure all support activity is properly documented within the PSA/ticketing platform.
Required Qualifications
  • 3+ years of Help Desk, Desktop Support, or Service Desk experience.
  • Strong knowledge of:
    • Microsoft Windows 10/11
    • Microsoft 365
    • Active Directory / Entra ID
    • Exchange Online
    • Basic networking (TCP/IP, DNS, DHCP, VPN)
  • Experience supporting printers, conferencing solutions, and end-user devices.
  • Excellent customer service and communication skills.
  • Ability to prioritize multiple requests and manage workload independently.
  • Experience working within a ticket-based support environment.
Preferred Qualifications
  • MSP experience strongly preferred.
  • CompTIA A+, Network+, or Microsoft certifications.
  • Familiarity with ConnectWise, NinjaOne, Datto RMM, or similar platforms.
  • Experience with Intune, Autopilot, and endpoint management solutions.
  • Understanding of cybersecurity best practices and endpoint security tools.
What We Offer
  • Competitive compensation
  • Medical, dental, and vision benefits
  • 401(k) with company participation
  • Paid time off and holidays
  • Career development and certification opportunities
  • Access to a highly skilled engineering and leadership team
  • Opportunity to support enterprise environments while working for a growing MSP

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