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Provisioning Jobs in Chicago, IL (NOW HIRING)

Transunion

Telecom Voice Provisioning Analyst

Chicago, IL · On-site

$24.86 - $36.06/hr

Strong understanding of telecommunications provisioning processes, voice and numbering operations, and order management workflows to support accurate and timely service activation. * Strong ...

TransUnion

Telecom Voice Provisioning Analyst

Chicago, IL · On-site

$24.86 - $36.06/hr

Strong understanding of telecommunications provisioning processes, voice and numbering operations, and order management workflows to support accurate and timely service activation. * Strong ...

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Provisioning information

See Chicago, IL salary details

$17

$32

$47

How much do provisioning jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for provisioning in Chicago, IL is $32.03, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $39.13 per hour, depending on experience, location, and employer.

What is provisioning in the context of IT and telecommunications?

Provisioning refers to the process of setting up, configuring, and managing resources, services, or equipment to ensure that users or customers have access to the necessary technology or network capabilities. In IT and telecom, this often involves preparing and deploying servers, software, network connections, or user accounts. Provisioning ensures that the right resources are available at the right time, according to business or customer requirements. It's a critical part of onboarding new users, devices, or services, and helps maintain efficiency and security within an organization.

What are some common challenges provisioning specialists face when coordinating service activations, and how can they be managed?

Provisioning Specialists often encounter challenges such as tight deadlines, coordinating across multiple departments, and managing last-minute changes to customer requirements. Effective communication and strong organizational skills are crucial for managing these demands. Leveraging workflow management tools and maintaining clear documentation can help streamline processes, reduce errors, and ensure timely service delivery. Building strong relationships with technical teams and customer service staff also aids in quickly resolving issues that may arise during provisioning.

What are the key skills and qualifications needed to thrive as a provisioning specialist, and why are they important?

To thrive as a Provisioning Specialist, you need strong organizational skills, attention to detail, and familiarity with telecommunications or IT provisioning processes, often supported by a relevant associate degree or certification. Familiarity with provisioning software, order management systems, and ticketing tools like ServiceNow or Salesforce is typically required. Effective communication, problem-solving, and the ability to manage multiple tasks under tight deadlines are key soft skills for this role. These competencies ensure accurate and timely service delivery, minimize errors, and support seamless operations in fast-paced technical environments.

What is the difference between Provisioning vs Network Technician?

AspectProvisioningNetwork Technician
Required credentialsCertifications like CCNA, CompTIA Network+Certifications like CCNA, CompTIA Network+
Work environmentTelecom, data centers, cloud servicesTelecom, enterprise networks, onsite troubleshooting
Employer and industry usageTelecom providers, ISPs, cloud companiesTelecom companies, IT service providers

Provisioning and Network Technicians often share similar certifications and work environments. Provisioning focuses on setting up services and accounts, while Network Technicians handle network maintenance and troubleshooting. Both roles are essential in telecom and IT industries, with overlapping skills but different primary responsibilities.

What is a provisioning specialist?

A provisioning specialist is responsible for preparing and supplying resources, services, or equipment needed for operations, often in telecommunications, IT, or service industries. They coordinate with teams to ensure timely delivery, configure systems, and may use tools like provisioning software or management platforms to streamline processes.

What are the most commonly searched types of Provisioning jobs in Chicago, IL?

The most popular types of Provisioning jobs in Chicago, IL are:

What are popular job titles related to Provisioning jobs in Chicago, IL?

For Provisioning jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Provisioning jobs in Chicago, IL look for?

The top searched job categories for Provisioning jobs in Chicago, IL are:

Provisioning jobs near you
Infographic showing various Provisioning job openings in Chicago, IL as of August 2026, with employment types broken down into 89% Full Time, 4% Part Time, and 7% Contract. Highlights an 81% Physical, 7% Hybrid, and 12% Remote job distribution, with an average salary of $66,621 per year, or $32 per hour.

Provisioning & Application Specialist

Old Second National Bank

Aurora, IL • Hybrid

$22.55 - $29/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Old Second National Bank rating

6.7

Company rating: 6.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

136th of 171 rated banks

Job description

Position Overview

This position is responsible for user access provisioning including new hires, transfers, changes, and terminations to include working with other departments to identify and eliminate SOD conflicts while strictly adhering to user access controls. To provide support to all business units through the implementation of new technological business processes, upgrades, and enhancements while streamlining department practices. This position is part of the IT User Support team and addresses functional software questions, assists in managing software upgrades, and supports the organization with new implementations. To deliver administrative support verses traditional operational functions.  Jack Henry, Encore, Salesforce, OnBase, etc., are all enterprise (multiple departments) software vendors that require enterprise wide support.

Essential Job Functions

  • Provisioning, updating and termination of employee access in multiple organizational systems (Core Banking, Active Directory, etc.).
  • Ensuring strict adherence to all user access controls and SOD guidelines while documenting any exceptions in accordance to policy.
  • Documenting all stages of the provisioning process for review and oversight by other departments and regulators.
  • Assisting with information gathering and/or demonstrating provisioning process accountability during audits/exams.
  • Facilitate single department software upgrades and implementations while acting as interface between IT and business unit.
  • Serve as a second line of support for enterprise implementations and software testing as well as documentation.
  • Improve issue management between Desktop and Network assignments.
  • Align the needs of the business units with the capabilities delivered by the IT department, and serve as a liaison between those groups.
  • Capture of client, internal and third party business and functional requirements
  • Collaborate with Project Management and IT staff to determine how software updates, enhancements and new modules will effect and change operations within the department or Bank.
  • Assist in troubleshooting software problems and develop solutions to permanently resolve.
  • Test multiple projects, document changes to the projects, and distribute appropriate training materials to the business units.

Minimum Requirements 

  • High school diploma (or equivalent) and one year qualifying work experience required.  Bachelor's degree in related area of study or technical certification may be substituted for experience.
  • Minimum 1 year professional/or academic experience in business analysis, or system administration REQUIRED.

Preferred, but not required

  • Previous banking industry experience.
  • Some project management experience preferred
  • Strong verbal and written communication skills and good customer service skills with internal customers are required.
  • Excellent analytical and problem solving skills are required.
  • Must have an above average understanding of various computer applications, including but not limited to: word processing and spreadsheets.
  • A strong desire to learn new technologies and work in a team environment.

Location Details 

This position is considered a hybrid role.  With management approval, an incumbent may work a combination of remote and onsite work to perform the regular responsibilities of the role.  Actual schedule requirements may vary based upon business needs.

Compensation & Benefits

Base pay:  $22.55 - $29.00  

Old Second is committed to fair and equitable pay practices.  Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience. 

Benefits:  How We Support You - Old Second

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