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Provider Services Jobs in Mobile, AL (NOW HIRING)

Guest Service Representative

Mobile, AL · On-site

$11.25 - $13.75/hr

A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality Group: A&R Hospitality ...

Guest Service Agent

Mobile, AL · On-site

$15 - $18.75/hr

A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality Group: A&R Hospitality ...

Guest Service Agent

Mobile, AL

$12.50 - $15.75/hr

A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality Group: A&R Hospitality ...

Guest Service Agent

Mobile, AL · On-site

$12.50 - $15.75/hr

A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality Group: A&R Hospitality ...

Patient Service Representative

Daphne, AL · On-site

$15.25 - $19.25/hr

Travel to patient's homes and health care facilities to provide services * Train the patient and other caregivers of patient (if applicable) in the use of LifeVest ® * Program LifeVest ® according ...

Patient Service Representative

Daphne, AL · On-site

$15.25 - $19.25/hr

Travel to patient's homes and health care facilities to provide services * Train the patient and other caregivers of patient (if applicable) in the use of LifeVest ® * Program LifeVest ® according ...

Patient Service Representative

Daphne, AL · On-site

$15.25 - $19.25/hr

Travel to patient's homes and health care facilities to provide services * Train the patient and other caregivers of patient (if applicable) in the use of LifeVest ® * Program LifeVest ® according ...

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Provider Services information

See Mobile, AL salary details

$14

$26

$40

How much do provider services jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for provider services in Mobile, AL is $26.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $24.33 per hour, depending on experience, location, and employer.

What is provider services?

Provider Services refers to the support and assistance offered to healthcare providers, such as doctors, hospitals, and clinics, by health insurance companies or healthcare organizations. These services typically include helping providers with credentialing, claims processing, billing inquiries, contract negotiations, and understanding insurance policies. Provider Services teams act as a liaison between healthcare providers and insurance companies to ensure smooth communication and efficient problem resolution. Their goal is to help providers navigate administrative processes so they can focus on patient care.

What are the key skills and qualifications needed to thrive in provider services?

Provider Services professionals typically require knowledge of healthcare administration, provider network management, and a background in health insurance or related fields. Familiarity with claims processing systems, provider databases, and healthcare compliance software is often necessary. Strong communication, problem-solving, and customer service skills help build positive relationships with healthcare providers and resolve issues efficiently. These competencies are crucial for maintaining effective provider networks and ensuring smooth healthcare operations.

What are some common challenges faced by provider services representatives, and how can they be addressed?

Provider Services representatives often encounter challenges such as managing high call volumes, resolving complex provider issues efficiently, and staying up-to-date with frequently changing healthcare policies. To overcome these, it's important to develop strong communication and problem-solving skills, utilize available resources and support from your team, and participate in ongoing training. Building effective relationships with both providers and internal departments can also help ensure smoother issue resolution and a more positive work experience.

What is the difference between Provider Services vs Medical Billing Specialist?

AspectProvider ServicesMedical Billing Specialist
CredentialsRelevant certifications vary; often includes healthcare or administrative trainingCertification in medical billing or coding (e.g., CPC, CCS)
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, billing companies, healthcare practices
Employer & Industry UsageHospitals, clinics, healthcare providersBilling companies, healthcare practices, insurance companies
Primary FocusManaging provider schedules, patient coordination, insurance authorizationsProcessing claims, coding, and billing insurance companies

Provider Services roles focus on patient coordination, insurance authorizations, and supporting healthcare providers directly. Medical Billing Specialists primarily handle billing, coding, and claims processing. Both roles are essential in healthcare operations but differ in daily tasks and focus areas.

Infographic showing various Provider Services job openings in Mobile, AL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $56,021 per year, or $26.9 per hour.

Provider Enrollment Specialist

Mobile, AL • On-site


AltaPointe Health
Health Care and Social Assistance • 201 - 500 employees

7.0

Company rating: 7.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

People enjoy working here

Good employer

Respectful managers


Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Overview
AltaPointe Health Systems is a comprehensive behavioral healthcare and psychiatric hospital system. Our continuum of care includes two psychiatric hospitals, multiple federally qualified health centers, multiple behavioral health and primary care outpatient locations, and residential services. This position is responsible for managing the enrollment and re-enrollment application process for all AltaPointe Health System providers with all applicable commercial, federal, and state payer plans.
Responsibilities
Primary Job Functions:
Responsible and accountable for all functions relating to the administrative work in coordinating the enrollment and re-enrollment process.
  • Completes accurate enrollment application for new providers in a timely manner.
  • Maintains accurate information with regards to the re-enrollment standards for all payers.
  • Submits re-enrollment applications in a timely manner to ensure that providers are up to date with their re-enrollment status.
  • Follow up with the contractual insurance carriers regarding provider/facility enrollment/termination/relocation status.
  • Enroll all providers in CAQH and provide re-attestations as needed.

Maintains the Credentialing Software Database
  • Issues monthly reports from the Credentialing Software Database to ensure proper communication regarding provider status related to enrollment.
  • Provides additional status reports and updates as needed.
  • Updates the appropriate provider enrollment matrix.
  • Tracks progress of outstanding applications and informs the appropriate parties of in network effective dates.

Communicates with internal management, providers, and departments in regards to the enrollment process
  • Proactively communicates with Human Resources in regards to the needs/requirements of the enrollment department as it relates to provider information.
  • Works closely with providers to obtain necessary documentation.
  • Assists providers in obtaining/updating an NPI number.

Coordinates with the billing department
  • Collaborates with the billing department to resolve any provider based denial issues related to the enrollment process.
  • Communicates with appropriate billing staff regarding the status of a provider's enrollment with individual payers. Any significant delays must be reported to management
  • Assists with the maintenance of the Practitioner Enrollment forms in all Electronic Health Records in a timely manner.

Courteous and respectful towards patients, visitors, and co-workers
  • Treat patients with care, dignity, and compassion
  • Respect patients' privacy and confidentiality
  • Is pleasant and cooperative with others
  • Assist patients and visitors as needed.
  • Personal values don't inhibit ability to relate and care for others
  • Is sensitive to the patient's needs, expectations and individual differences.
  • Is gentle and calm with patients, families, and others as appropriate.

Administrative and Other Related Duties as assigned:
  • Actively participate in Performance Improvement activities
  • Actively participate in AHS committees as requested
  • Complete assigned tasks in a timely manner
  • Follow AHS policies and procedures
  • Receive and respond to inquiries of billing matters promptly and courteously.
  • Assist with performance of duties of other staff in periods of absence.
  • Perform other duties as assigned by supervisor.

Qualifications
Associate's degree in business or related field. Three to five years of related work experience may be used in lieu of education requirement. A minimum of three years prior experience in the provider enrollment, credentialing, or billing field is required. Applicant must demonstrate problem solving skills and work in a fast paced environment with a flexible attitude. Applicant must have working knowledge of MS Office: Excel, Word, etc. Applicant must have excellent verbal and written communication skills. Proficiency in database management is plus.


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