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Provider Relations Rep Jobs in Lithonia, GA (NOW HIRING)

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Provider Relations Rep information

See Lithonia, GA salary details

$12

$25

$37

How much do provider relations rep jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for provider relations rep in Lithonia, GA is $25.46, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.75 per hour, depending on experience, location, and employer.

What is the difference between Provider Relations Rep vs Customer Service Representative?

AspectProvider Relations RepCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; healthcare knowledgeHigh school diploma or equivalent; customer service skills
Work EnvironmentHealthcare offices, insurance companiesRetail, call centers, service industries
Employer & Industry UsageHealth insurance, healthcare providersVarious industries including retail, telecom
Common Search & Comparison IntentUnderstanding healthcare provider rolesCustomer support roles in various sectors

The Provider Relations Rep focuses on managing relationships with healthcare providers, ensuring smooth communication and compliance within the healthcare industry. In contrast, a Customer Service Representative handles general customer inquiries and support across multiple industries. While both roles require strong communication skills, Provider Relations Reps typically have healthcare-specific knowledge and work within healthcare or insurance settings, whereas Customer Service Reps serve a broader range of industries.

What cities near Lithonia, GA are hiring for Provider Relations Rep jobs?

Cities near Lithonia, GA with the most Provider Relations Rep job openings:

Infographic showing various Provider Relations Rep job openings in Lithonia, GA as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 25% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $52,962 per year, or $25.5 per hour.

Provider Relations Field Representative - Southeast Metro Georgia

Gainwell Technologies LLC

Tucker, GA • Hybrid

$45K - $64K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Gainwell Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

139th of 246 rated software companies


Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

​As a Provider Relations Representative - Tucker, GA (Hybrid) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission
  • Assists the business process outsourcing development teams in gathering and summarizing data to assist in client evaluation. 
  • Provides analysis and documentation of client requirements to provide appropriate data to outsourcing project development and implementation teams for client(s).
  • Prepares work plans, documents project scope and reviews with client to ensure accuracy. Monitors project schedules to ensure timelines and deliverables are met.
  • Monitors processes and resolves participant issues; escalates as appropriate.
  • Strong written and verbal communication skills
What we're looking for
  • Bachelor’s degree or a minimum of five (5) years of equivalent experience in a related field such as healthcare, provider relations, or claims management
  • Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint
  • Effective in presenting and facilitating training or informational sessions
  • Excellent organizational and time management abilities to manage field visits, reporting, and provider support
  • As part of the interview process, candidates will be asked to prepare and deliver a short presentation on a topic of their choice to demonstrate communication and presentation skills.
What you should expect in this role
  • This is a hybrid position for Tucker, GA, and travel is required for the Southeast Metro territory. This includes the counties of Clayton, DeKalb, and Rockdale.
  • Work schedule is Monday to Friday, from 8:00 AM - 4:30 PM. 
  • Assessment Requirement: Candidates will be required to complete a skills and competency assessment before advancing to the next stage of the selection process. 
  • Video cameras must be used during all interviews, as well as during the initial week of orientation.
  • To work effectively as a teleworker or hybrid positions with Gainwell, employees must have a broadband internet connection with a minimum speed of 24 Mbps download and 8 Mbps upload. Higher speeds are recommended for optimal performance.
  • To Test your internet download and upload speed
    • Go to Google.
    • Search for Internet Speed Test or click here.

Employee Benefits & Perks:

  • Health benefits (medical, dental, and vision) begin on Day 1 of employment.
  • 401(k) with company match and additional benefits become available within the first few months.
  • Employees can take advantage of the flexible vacation policy after 90 days of employment. Any exceptions require manager approval before the employee's start date at Gainwell.
  • Career growth and advancement opportunities are encouraged and supported.
  • A company-provided computer is supplied for work use.

    The deadline to submit applications for this posting is September 14, 2026. 

    #LI-HYBRID  #LI-PP1  #LI-CM1

The pay range for this position is $45,000.00 - $64,300.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.


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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US