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Provider Relations Rep Jobs in Austin, TX (NOW HIRING)

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Provider Relations Rep information

See Austin, TX salary details

$13

$27

$41

How much do provider relations rep jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for provider relations rep in Austin, TX is $27.64, according to ZipRecruiter salary data. Most workers in this role earn between $22.16 and $31.20 per hour, depending on experience, location, and employer.

What is the difference between Provider Relations Rep vs Customer Service Representative?

AspectProvider Relations RepCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; healthcare knowledgeHigh school diploma or equivalent; customer service skills
Work EnvironmentHealthcare offices, insurance companiesRetail, call centers, service industries
Employer & Industry UsageHealth insurance, healthcare providersVarious industries including retail, telecom
Common Search & Comparison IntentUnderstanding healthcare provider rolesCustomer support roles in various sectors

The Provider Relations Rep focuses on managing relationships with healthcare providers, ensuring smooth communication and compliance within the healthcare industry. In contrast, a Customer Service Representative handles general customer inquiries and support across multiple industries. While both roles require strong communication skills, Provider Relations Reps typically have healthcare-specific knowledge and work within healthcare or insurance settings, whereas Customer Service Reps serve a broader range of industries.

What cities near Austin, TX are hiring for Provider Relations Rep jobs?

Cities near Austin, TX with the most Provider Relations Rep job openings:

Infographic showing various Provider Relations Rep job openings in Austin, TX as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 15% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $57,501 per year, or $27.6 per hour.

Provider Relations Representative

Austin, TX • Remote

Key Family of Companies
201 - 500 employees

Full-time

Re-posted 17 days ago


Job description

Key Benefit Administrators is currently seeking a Provider Relations Representative to join the team. We are excited to speak to qualified candidates about opportunity. This position includes a comprehensive benefit package and competitive salary!About Key Benefit AdministratorsWe are on a mission to improve health and stabilize insurance costs for local communities. KBA was founded in 1979 as a privately owned full-service group benefit administration firm specializing in self-funded medical plans and is now one of the country's largest independently owned third party administrators. We pride ourselves on having supportive leadership, a family atmosphere, and a high performing culture - ask our employees - they have agreed that we are a Top Workplace since 2013.Check us out here:Website | Glassdoor | Top WorkplacePosition Summary:The Provider Relations Representative will be responsible for the strategic direction, while maintaining successful oversight of all network relationships, network development, coordination, compliance, and contract functions of network management for the Key Family. Essential Duties and Responsibilities:Relationship oversight of all current and potential networks.Serves as a liaison between network relationships and network partners, Sales, Direct to Employer team and other operational teams within Key Family. Provide superior, professional, ongoing, consistent communication and service with designated networks and clients, to maintain a positive, long-term relationship. Maintain market intelligence on competitive landscape.Detailed review, negotiation, editing and sign-off, in coordination with legal and VP, of all new and renewing network contracts.Establishment and coordination of directly contracted hospital and/or provider systems within designated communities, creating formal direct to employer opportunities and/or informal partnerships. Oversee elevated network issues to resolution escalating to VP as necessary. Be available for occasional network/client related travel as needed.Perform additional related duties as assigned. Does this sound like you?3+ years of network related experience in a healthcare or Third-Party Administrator (TPA) setting preferred.Proven abilities in written and verbal communication, as well as presentation skills.Highly proficient in Microsoft Office products, such as Microsoft Excel and Microsoft Word.Ability to multi-task and work under deadlines.Strong organizational, problem solving and analytical skills.Highly experienced in relationship management with networks, clients and/or brokers.Ability to work proficiently, independently, and timely in a fast-paced environment and be adaptable in a dynamic work environment.People and team oriented.Knowledge of conducting remote meetings using Zoom is a plus.Detailed understanding of operational areas of health insurance is a plus. If you are unable to complete an application for the Provider Relations Representative position due to a disability, contact Human Resources by calling 800-560-3539 to ask for an accommodation or an alternative application process.All qualified applicants for the Provider Relations Representative position will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender.DDNP002
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