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Provider Relations Rep Jobs in Montana (NOW HIRING)

Modivcare

Market Director - Helena, MT

Helena, MT · On-site

$111 - $125/hr

Represent Modivcare in high-stakes conversations with regulatory agencies, industry forums, and ... May manage local Provider Relations staff or lead a matrixed support structure across functions.

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All JobsProvider Relations Rep JobsProvider Relations Rep Jobs in Montana

Provider Relations Rep information

See Montana salary details

$12

$25

$38

How much do provider relations rep jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for provider relations rep in Montana is $25.60, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $28.89 per hour, depending on experience, location, and employer.

What is the difference between Provider Relations Rep vs Customer Service Representative?

AspectProvider Relations RepCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; healthcare knowledgeHigh school diploma or equivalent; customer service skills
Work EnvironmentHealthcare offices, insurance companiesRetail, call centers, service industries
Employer & Industry UsageHealth insurance, healthcare providersVarious industries including retail, telecom
Common Search & Comparison IntentUnderstanding healthcare provider rolesCustomer support roles in various sectors

The Provider Relations Rep focuses on managing relationships with healthcare providers, ensuring smooth communication and compliance within the healthcare industry. In contrast, a Customer Service Representative handles general customer inquiries and support across multiple industries. While both roles require strong communication skills, Provider Relations Reps typically have healthcare-specific knowledge and work within healthcare or insurance settings, whereas Customer Service Reps serve a broader range of industries.

Provider Relations Rep jobs near you
Infographic showing various Provider Relations Rep job openings in Montana as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $53,245 per year, or $25.6 per hour.

Guest Relations Rep

Capital Health Services

Billings, MT • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Capital Health rating

7.0

Company rating: 7.0 out of 10

Based on 101 frontline employees who took The Breakroom Quiz

414th of 893 rated healthcare providers

Job description

Patient Services Representative

Greets and welcomes patients, guests, and visitors. Maintains customer service work environment.

Minimum Requirements:

Education: High school diploma or equivalent.

Experience: One year previous customer service experience.

Usual Work Day: 8 Hours

Essential Functions:

  • Ensures that inquiries and requests are addressed in a friendly and responsive manner.
  • Anticipates the needs of patients, guests, and visitors and takes proactive measures to ensure their satisfaction.
  • Demonstrates knowledge of department locations and directs guests using facility maps or other aids to appropriate locations.
  • Responds immediately to guest inquiries.
  • Provides proactively patient and guest comfort and emotional support as needed.
  • Surveys lobby and surrounding area ensuring it is inviting and that visitors are being assisted as they enter.
  • Utilizes service recovery skills as appropriate in problem solving situations.
  • Promptly and courteously answers phones and provides clerical and administrative services as needed.
  • Collaborates with security personnel on a continuous basis to provide a hospitable, welcoming and safe environment.
  • Maintains awareness of current visitor restrictions and screens visitors appropriately. Greets governmental surveyors and notifies Director and Manager of Governmental Affairs of their presence.
  • Checks mail twice a week and routes patient mail appropriately.
  • Presents a professional image at all times.
  • Maintains a moderate noise level.
  • Maintains a neat and orderly front desk for a positive first impression.
  • Adheres to wearing appropriate attire and maintenance.

Physical Demands and Work Environment:

  • Frequent physical demands include: Standing
  • Occasional physical demands include: Sitting, Walking, Climbing (e.g., stairs or ladders), Carry objects, Push/Pull, Twisting, Bending, Reaching forward, Reaching overhead, Squat/kneel/crawl, Wrist position deviation, Pinching/fine motor activities, Keyboard use/repetitive motion
  • Continuous physical demands include: Talk or Hear
  • Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.
  • Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Color Discrimination, Minimal Depth Perception, Accurate Hearing
  • Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens, Chemical, Airborne Communicable Disease, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations, Extreme Noise Levels, Dust/Particulate Matter

This position is eligible for the following benefits:

  • Medical Plan
  • Prescription drug coverage & In-House Employee Pharmacy
  • Dental Plan
  • Vision Plan
  • Flexible Spending Account (FSA)
  • Healthcare FSA
  • Dependent Care FSA
  • Retirement Savings and Investment Plan
  • Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
  • Disability Benefits – Long Term Disability (LTD)
  • Disability Benefits – Short Term Disability (STD)
  • Employee Assistance Program
  • Commuter Transit
  • Commuter Parking
  • Supplemental Life Insurance
  • Voluntary Life Spouse
  • Voluntary Life Employee
  • Voluntary Life Child
  • Voluntary Legal Services
  • Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
  • Voluntary Identity Theft Insurance
  • Voluntary Pet Insurance
  • Paid Time-Off Program

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