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Protection Officer Jobs in Boston, MA (NOW HIRING)

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Protection Officer information

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$13

$20

$28

How much do protection officer jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for protection officer in Boston, MA is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $22.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Protection Officer, and why are they important?

To thrive as a Protection Officer, you need a solid understanding of security protocols, risk assessment, and emergency response procedures, often supported by relevant certifications or security licenses. Familiarity with surveillance systems, access control software, and incident reporting tools is typically required. Strong observation skills, integrity, and effective communication are essential soft skills for this role. These competencies are crucial for ensuring the safety of people and property, as well as for responding quickly and appropriately to potential threats.

What are some common challenges faced by Protection Officers in the field?

Protection Officers often encounter challenges such as managing high-stress situations, balancing the need for vigilance with approachability, and adapting quickly to changing security risks. They must remain calm and decisive during emergencies, while also maintaining clear communication with team members and the public. Additionally, they frequently collaborate with law enforcement and organizational staff to ensure safety protocols are effectively implemented.

What Is a Protection Officer?

A protection officer is a type of security guard who monitors a facility during and after business hours to prevent theft, damage, and other types of loss. Typical job duties involve interacting with employees, observing customers and clients, and patrolling the grounds. As a protection officer, you must document any information related to incidents of theft, damage, and loss. Most protection officers are not law enforcement officials, so when you are faced with a criminal situation, you call law enforcement and provide support to these officers on the scene. There are different levels for this career, and the higher levels may require more responsibility and potentially armed guarding duties.

What is the difference between Protection Officer vs Security Guard?

AspectProtection OfficerSecurity Guard
CredentialsMay require security certifications, first aid, and sometimes specialized trainingOften requires basic security or guard licenses
Work EnvironmentTypically works in corporate, government, or NGO settings focusing on protection and risk managementUsually stationed at physical locations like buildings, events, or premises for surveillance
Employer & IndustryEmployers include government agencies, NGOs, and private companiesEmployers are security firms, retail stores, or private clients

The Protection Officer and Security Guard roles both focus on safety, but Protection Officers often handle risk assessment, threat management, and work in more specialized environments. Security Guards primarily focus on physical security and surveillance. The roles can overlap, but Protection Officers typically require more training and work in more complex security scenarios.

What are Protection Officers?

Protection Officers are security professionals responsible for safeguarding people, property, and information from threats such as theft, vandalism, or violence. They may work in various environments, including corporate offices, government buildings, and public events. Their duties typically include monitoring surveillance systems, conducting security checks, responding to emergencies, and enforcing safety protocols. Protection Officers often collaborate with law enforcement or emergency responders to maintain a safe environment.
More about Protection Officer jobs
What are popular job titles related to Protection Officer jobs in Boston, MA? For Protection Officer jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Protection Officer jobs in Boston, MA look for? The top searched job categories for Protection Officer jobs in Boston, MA are:
Protection Officer jobs near you
Infographic showing various Protection Officer job openings in Boston, MA as of July 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,667 per year, or $21 per hour.

Asset Protection Officer, Boston - Downtown - Part Time

Macy's

Boston, MA

$16.25 - $18.50/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 853 frontline employees who took The Breakroom Quiz

8th of 21 rated department stores

Job description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As an Asset Protection Officer (APO), you are the first point of contact for our customers and play a vital role in delivering a safe and welcoming environment. Stationed at key entry points or high shortage areas, your visible presence helps deter theft and minimize risk, while also reinforcing our commitment to hospitality and customer care. You serve as both a protector and a brand ambassador - maintaining strong situational awareness, responding calmly to incidents, and working in partnership with store teams to ensure a seamless, secure, and service-driven shopping experience.

This entry level role goes beyond traditional security - it's about presence with purpose. Whether you are a visual deterrent to potential theft, supporting team safety, assisting during emergencies, or simply greeting customers with a warm welcome, you help create an atmosphere where people feel comfortable, confident, and cared for.

How our Asset Protection Officers spend their day…

  • Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello.  Before they get started, they review updates and department information so they’re fully informed and ready to engage with confidence.
  • On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly customer experience
  • We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
  • And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Who You Are and What You Will Do

  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
  • Must be able to:
    • Understand and communicate effectively with customers, co-workers, and supervisors
    • Read and understand employment policies and safety rules/procedures in English.
  • Serve as a visible and reassuring presence at high-traffic entrances and high-shortage areas to help deter theft and identify suspicious behavior.
  • Assist in the apprehension of shoplifters under the direction of Asset Protection Leaders, Captains, or Detectives.
  • Accurately document incidents, including theft, accidents, and audit findings, through detailed and timely reporting.
  • Conduct operational audits and complete assigned Asset Protection tasks as directed.
  • Partner closely with store teams to promote a safe environment and support a culture of excellent customer service.
  • Ensure full compliance with company policies and legal standards regarding apprehensions, searches, and the handling of evidence.
  • Provide testimony in both criminal and civil legal proceedings as needed.
  • Respond to medical situations and facilitate basic first aid for customers and colleagues.
  • Handle proprietary, sensitive, and confidential information with the highest level of discretion and integrity.
  • Comfortable with technology and two-way communication devices.
  • Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.

Essential Physical Requirements You Will Perform

  • This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
  • Standing for at least two consecutive hours, lifting at least 30lbs. stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level.
  • Requires close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

STORES00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

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About Macy's

Sourced by ZipRecruiter

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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