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Project Support Analyst Jobs in Maryland (NOW HIRING)

Tiye Consulting

Business Support Analyst

MD · On-site

The Business Support Analyst assess how organizations are performing and help them improve their ... A business analyst is responsible for assisting in project management procedures, ensuring that the ...

Dlapiper

Litigation Support Analyst

Baltimore, MD · Hybrid

$46.15 - $73.38/hr

Assists with managing cases/projects on various levels and at various stages of the litigation ... support. Strong analytical and problem-solving skills are required to resolve complex issues using ...

Luminis Health

Systems Support Analyst

Annapolis, MD · On-site

Perform as part of a project management team for new systems, implementations, or enhancements in their designated area. Incumbent supports the analysis, design, building, testing and implementation ...

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Project Support Analyst information

See Maryland salary details

$14

$35

$61

How much do project support analyst jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for project support analyst in Maryland is $35.28, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $42.93 per hour, depending on experience, location, and employer.

What is a project support analyst?

Project Support Analysts are professionals who assist project managers and teams by providing administrative, logistical, and analytical support throughout the project lifecycle. They help with tasks such as scheduling meetings, tracking project progress, preparing reports, managing documentation, and ensuring that project timelines and budgets are adhered to. Their role is crucial in keeping projects organized, identifying potential issues early, and ensuring effective communication among team members. Project Support Analysts often use specialized software to monitor project milestones and support the efficient completion of project goals.

What are the key skills and qualifications needed to thrive as a project support analyst?

To thrive as a Project Support Analyst, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with project management software (such as Microsoft Project, Jira, or Asana), data analysis tools, and sometimes a certification like CAPM can be valuable. Excellent communication, problem-solving abilities, and a proactive approach make someone stand out in this role. These skills are crucial to efficiently support project delivery, coordinate tasks, and ensure stakeholders are informed and aligned.

What are some common challenges faced by project support analysts, and how can they effectively address them?

Project Support Analysts often encounter challenges such as managing competing priorities, handling large volumes of project documentation, and ensuring effective communication among stakeholders. To address these, it's essential to develop strong organizational skills, become proficient with project management tools, and proactively clarify expectations with team members. Regular check-ins with the project manager and maintaining clear, up-to-date records can help keep projects on track and ensure that issues are resolved promptly.
Project Support Analyst jobs near you
Infographic showing various Project Support Analyst job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $73,389 per year, or $35.3 per hour.

Business Support Analyst

Tiye Consulting

MD • On-site

Full-time

Re-posted 19 days ago

Job description

Job Brief: The Business Support Analyst assess how organizations are performing and help them improve their processes and systems. They conduct research and analysis in order to come up with solutions to business problems and help to introduce these solutions to businesses. A business analyst is responsible for assisting in project management procedures, ensuring that the processes meet the project deliverables timely and accurately.
Responsibilities:
• Respond to, identify, research, and analyze production and stage problems/errors for MDEC Odyssey File and Serve (OFS), Attorney Information Systems (AIS), and any other attorney related databases reported by end users
• Maintain (add, update, close) current JIS Service Desk Application (ServiceNow), while also maintaining the same production issues in the vendor-maintained Service Desk (ONYX)
• Analyze and assess user's issues, questions, requests, and errors by working as a liaison between users, Vendor Support staff and JIS Odyssey Support or other JIS Odyssey Groups and recommend corrective actions. Properly relay users concerns and problems to e-Filing staff and Vendor's Support staff
• Assist staff with ongoing debugging and maintenance of MDEC Odyssey File and Serve as reported by users
• Assist in the preparation of training, drafting written procedures/materials and presentations of various attorney-related databases
• QA testing as necessary of production fixes as notified coming from vendor, working with e-Filing staff, JIS Odyssey Support or other JIS Odyssey Groups resulting from testing
• Ongoing review and revision of the mdcourts.gov e-filing website
• Prepare regular ad hoc reports including weekly report communicating project progress and status, weekly time reporting on JIS provided forms, and any additional reports as assigned
Skills Required:
• Work 40 hours per week Monday-Friday during core business hours (8:30am-5:00pm)
• At least two (2) years of experience providing IT customer application support
• Five (5) of experience providing IT customer application support
• Excellent oral communication
• Detail oriented
• Highly organized with the ability to keep track of multiple projects, requirements, action items and follow through to task closure
• Ability to work in a matrixed organization to align resources toward project deliverables
• Ability to work on multiple projects and objectives
• Ability to establish and maintain effective working relationships with peers, end users and vendor development staff, as well as all levels of management and judicial personnel as necessary
• Ability to translate technical concepts into business terms
• Skills in business process analysis
• Data review and data migration skills
• Knowledge of the Project Management Body of Knowledge (PMBOK)
• Knowledge and ability to utilize standards and guidelines relative to Systems Development Life Cycle (SDLC)
• Experience with E-filing applications, interpreting user requirements, needs and issues, responding to and resolving user requirement needs, issues, and questions
• Experience with providing problem analysis and coordinating ongoing user support, and documenting the necessary problem-solving techniques
• Experience with Case Management applications processing and procedures or integrated applications system' maintenance
• Experience with testing fixes per users' issues and vendor analysis and WEB based Application Program Systems and MS Office Suites Systems

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