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Project Manager Technology Operations Jobs in Ontario

Hydro One Networks Inc

IT Project Manager

Markham, ON · On-site

CA$4.3K - CA$6.2K/wk

... to operational status. * Develop project strategies, plans and provide consultation and support for the development project management strategies pertaining to assets, technology and systems.

Hydro One Networks Inc

IT Project Manager

Markham, ON · On-site

CA$4.3K - CA$6.2K/wk

... to operational status. * Develop project strategies, plans and provide consultation and support for the development project management strategies pertaining to assets, technology and systems.

PureLogic IT Solutions

Project Manager

Kanata, ON · On-site

CA$90K - CA$120K/yr

With expertise across all areas of IT including cloud technology, software solutions, and ... operational challenges, and ensuring projects are delivered on time, within scope, and within ...

Tetra Tech

Project Manager

Mississauga, ON

CA$130K - CA$180K/yr

Tetra Tech is adding a Project Manager to our Power team based in Mississauga, Ontario. Why Tetra ... operation of a computer and other standard office equipment such as calculators, copiers, and ...

SNC-Lavalin

IT Project Manager

Toronto, ON · Hybrid

... operation with significant presence in Canada, India and the UK. IT Services has developed an ... The Project Manager will be part of the IT PMO team and provide management of complex projects and ...

Alquemy

Project Manager

Toronto, ON · Hybrid

Project Manager Location: Toronto, ON Contract We are partnering with a leading global investment ... , Jira, or similar platforms Strong understanding of technology delivery within complex data or ...

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Project Manager Technology Operations information

What is a project manager technology operations?

A Project Manager in Technology Operations is responsible for planning, executing, and overseeing technology-related projects within an organization. They coordinate teams, manage resources, and ensure that projects are completed on time, within budget, and meet business objectives. Their role often includes risk management, stakeholder communication, and process improvement to support the smooth operation of IT systems and infrastructure. These professionals serve as a bridge between technical teams and business units, helping to align technology initiatives with organizational goals.

What are the key skills and qualifications needed to thrive as a project manager technology operations?

To thrive as a Project Manager in Technology Operations, you need expertise in project management methodologies, IT infrastructure, and a relevant degree such as in computer science or business. Familiarity with tools like Jira, Microsoft Project, and ITIL frameworks, as well as certifications such as PMP or PRINCE2, is highly valuable. Strong leadership, communication, and problem-solving abilities enable effective team coordination and stakeholder management. These skills and qualities are crucial for delivering technology projects on time, within scope, and aligned with organizational goals.

How does a project manager technology operations typically collaborate with cross-functional teams during a project lifecycle?

A Project Manager in Technology Operations often works closely with stakeholders from IT, development, security, and business units throughout the project lifecycle. They facilitate regular meetings, coordinate requirements gathering, and ensure alignment between technical and business goals. Effective collaboration is key, as the project manager must communicate updates, manage dependencies, and resolve conflicts to keep the project on track. Building strong relationships with team members and maintaining open lines of communication are essential to successfully delivering complex technology initiatives.

What is the difference between Project Manager Technology Operations vs Network Engineer?

AspectProject Manager Technology OperationsNetwork Engineer
CredentialsPM certifications (PMP), ITIL, relevant degreesCCNA, CCNP, Cisco certifications, relevant degrees
Work EnvironmentIT departments, project teams, cross-functional teamsNetwork infrastructure, data centers, enterprise networks
Employer & IndustryTech companies, large enterprises, service providersTelecom, data centers, enterprise IT departments
Search & Comparison IntentUnderstanding project management roles in IT operationsNetwork infrastructure and engineering roles

The main difference is that Project Manager Technology Operations oversees IT projects and ensures operational efficiency, while Network Engineer focuses on designing, implementing, and maintaining network infrastructure. Both roles require technical knowledge, but the Project Manager emphasizes coordination and management, whereas the Network Engineer concentrates on technical network solutions.

Infographic showing various Project Manager Technology Operations job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Senior Manager, IT Operations

Toronto, ON • On-site

Armstrong Fluid Technology
Water, Sewage, Waste, Steam, Air Heating and Cooling Systems • 1 - 5K employees
Learn more about Armstrong Fluid Technologyexternal

Full-time

Posted 5 days ago

Job description


Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.


As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we're creating a legacy that goes beyond business-one that's changing the world for the better.


In this role, you will lead and develop the technical support team, optimize daily helpdesk operations, and ensure the rapid resolution of all end-user hardware, software, and network issues. You will establish and track service level agreements (SLAs), implement modern ticketing workflows, and analyze support data to identify root causes and improve overall system training for employees. As the primary champion for user satisfaction, you will bridge the gap between technical staff and business operations, driving continuous improvements in customer service and technical support efficiency
Key Accountabilities:

  • Service Delivery: Ensure all IT services meet high standards and daily goals
  • Team Leadership: Hire, train, and guide Tier 1 technical support staff
  • Budget Planning: Build and manage the annual budget for employee hardware
  • Incident Management: Fix tech outages fast and run root cause checks
  • Security Compliance: Keep data safe and meet strict cyber security rules
  • Vendor Management: Negotiate contracts with external tech suppliers as required
  • Infrastructure Upgrades: Plan and launch new site infrastructure deployments
  • Policy Development: Write and update rules for Helpdesk best practices
  • Performance Metrics: Track system uptime and staff help ticket SLAs
  • User Training: Manage, develop & delivery training for end users to drive technical adoption

What We're Looking For

To thrive in this role, you should bring:


Education and Experience

  • University Degree or equivalent.
  • 10 years' experience in a similar capacity
  • Demonstrated knowledge of ITSM principles, general practices and IT regulations

Technical Skills

  • ITIL Framework: Align actions & teams to IT service management best practices
  • Microsoft 365 & Intune/AutoPilot management for employee on & offboarding.
  • Cybersecurity: Ensure alignment to NIST best practices in team technical support
  • Infrastructure: Manage new & existing facility setup & support of base infrastructure for hands & feet support.


Soft Skills

  • Communication: Clearly explain technical subjects to non-technical audiences
  • Stakeholder & VIP Support: Enable VIP white glove service & multiple department users
  • Leadership: Support and motivate technical teams during high-stress outages
  • Problem-Solving: Focus on long-term business goals rather than quick technical fixes
  • Adaptability: Adapt quickly to rapid shifts in technology and cybersecurity threats


Why Armstrong Fluid Technology?

By joining us, you'll become part of a global community dedicated to pushing the boundaries of fluid-flow technology while upholding Armstrong's commitment to sustainability. You'll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow's solutions today.

Apply