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Programs Operations Manager Jobs in Tennessee (NOW HIRING)

Operations Manager

Nashville, TN · On-site

$70K - $130K/yr

Restoration Operations Manager Location: Remote (work from home) Employment Type: Full-Time ... Work Expectations & Training Successful completion of the company's required training program is a ...

Support training programs, onboarding, and continued development for operational roles. * Brentwood ... Support practice management, workflow, document management, and tax/audit integration into systems ...

Operations Manager

Nashville, TN · On-site

$70K - $130K/yr

Restoration Operations Manager Location: Remote (work from home) Employment Type: Full-Time ... Work Expectations & Training Successful completion of the company's required training program is a ...

Operations Manager

Franklin, TN · On-site

$27.75/hr

By end of development program, show competency in managing a team of both Front Office and Back ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...

By end of development program, show competency in managing a team of both Front Office and Back ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...

By end of development program, show competency in managing a team of both Front Office and Back ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...

By end of development program, show competency in managing a team of both Front Office and Back ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...

Operations Manager

Memphis, TN · On-site

$65K - $75K/yr

Operations Manager LAZ Parking Georgia, LLC Address Memphis, TN Compensation $65,000.00 - $75,000 ... Employee Assistance Program (EAP)you and eligible members of your household have 24/7 access to ...

Operations Manager

Nashville, TN · On-site

$90K - $100K/yr

The Operations Manager translates company vision into actionable plans, keeps departments aligned ... Manage the ADM inbox, enrollment, scheduling, and billing/invoicing for the program * Point members ...

The Operations Manager translates company vision into actionable plans, keeps departments aligned ... Manage the ADM inbox, enrollment, scheduling, and billing/invoicing for the program * Point members ...

Operations Manager Lead Franchise Headquarters Logistics and Fleet Field Operations You will step ... Paid training programs, manufacturer training, and safety certifications including OSHA, Fall ...

New

The Operations Manager translates company vision into actionable plans, keeps departments aligned ... Manage the ADM inbox, enrollment, scheduling, and billing/invoicing for the program * Point members ...

Operations Manager - Memphis * Pay Range - $65k-$75k * Growth Opportunities * Pay Activ On-demand ... Smoking Cessation Program Additional Benefits: * 401(k) with Employer Match * Medical, dental ...

Operations Manager

Memphis, TN · On-site

$65K - $75K/yr

Operations Manager - Memphis * Pay Range - $65k-$75k * Growth Opportunities * Pay Activ - On-demand ... Smoking Cessation Program Additional Benefits: * 401(k) with Employer Match * Medical, dental ...

The Operations Manager is responsible for supervising all phases of the window manufacturing ... Clayton provides competitive 401K programs, including investment options and company matching for ...

The Operations Manager is responsible for supervising all phases of the window manufacturing ... Clayton provides competitive 401K programs, including investment options and company matching for ...

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Programs Operations Manager information

What cities in Tennessee are hiring for Programs Operations Manager jobs?

Cities in Tennessee with the most Programs Operations Manager job openings:

Operations Manager

Nashville, TN • On-site

NATIONS DRY OUT
Construction • 51 - 200 employees

$70K - $130K/yr

Full-time

Posted 5 days ago


Job description

 

 

 

 

 

 

Restoration Operations Manager

Location: Remote (work from home)
Employment Type: Full-Time
Compensation: Base salary is $70,000 annually, total expected annual comp at plan with commission is ~130k.

About Nations Dry Out

Nations Dry Out is a nationwide commercial restoration company providing water mitigation, fire restoration, hazmat, trauma cleanup, environmental services, and reconstruction solutions to Fortune 500 companies across all 50 states. Our mission is to move beyond being a vendor and become a trusted restoration partner by delivering exceptional service and being the first choice for mitigation and restoration needs.

Position Overview

We are seeking an experienced, highly motivated Operations Manager to lead and support our internal Project Managers and subcontracted restoration teams nationwide. This role oversees water mitigation, mold remediation, asbestos abatement, reconstruction, and other commercial restoration projects while ensuring exceptional client service, operational efficiency, and project success.

The Operations Manager is responsible for managing client work orders, coordinating nationwide resources, maintaining Service Level Agreements (SLAs), developing job scopes and proposals, and ensuring projects are completed accurately, efficiently, and on time.

This is a 24/7 operational role. Incoming client work orders must be acknowledged and responded to within five (5) minutes of receipt. There are no exceptions to this expectation. As the role evolves, rotating after-hours and weekend coverage may be implemented; however, the initial and ongoing expectation is that the Operations Manager always remains available and responsive outside of approved vacation.

 

Work Expectations & Training

Successful completion of the company's required training program is a condition of employment.

Key Responsibilities

  • Manage inbound emergency restoration work orders from nationwide clients
  • Respond to new work orders immediately (within five minutes)
  • Assign and allocate work orders to Project Managers and subcontractor partners
  • Coordinate restoration projects across all 50 states
  • Maintain daily written and verbal communication with clients
  • Ensure Service Level Agreement (SLA) compliance and client satisfaction
  • Monitor project progress and ensure timely completion of all deliverables
  • Develop job estimates, quotes, and proposals
  • Review project documentation for accuracy and completeness
  • Analyze operational performance and financial data
  • Support budgeting, forecasting, and cost management initiatives
  • Troubleshoot operational challenges and develop effective solutions
  • Lead, coach, and support Project Managers and subcontracted teams
  • Maintain accurate job records and operational documentation
  • Ensure quality standards, safety requirements, and company procedures are followed
  • Collaborate with internal departments to improve operational performance
  • Deliver exceptional customer service while managing multiple priorities simultaneously

Qualifications

Required

  • Hands-on restoration field experience with the ability to effectively lead field teams and Project Managers
  • Minimum of 5 years of operations management and/or project management experience
  • Bachelor's degree or equivalent combination of education and relevant experience
  • Experience in one or more of the following industries:
    • Commercial restoration
    • Residential restoration
    • Insurance claims management
  • General familiarity of building systems and trades, including:
    • Electrical