Program Support Services Manager Jobs in Virginia

Job Description

The School of Animal Sciences (SAS) seeks an administrative assistant to provide support to the office of undergraduate education. The essential duties to the operation of the unit include recordkeeping and communication with faculty, staff, and students.
Responsibilities include: providing administrative support for the Undergraduate Program Director(s) and other employees, maintaining confidential information, serving as first and main point of contact for the SAS undergraduate education office (greeting visitors, answering questions, directing to other offices as needed, etc.), organizing and managing databases related to the undergraduate programs, billing students for SAS undergraduate programs such as equitation courses and study abroad programs, and creating reports related to the undergraduate programs. The successful candidate will lead mass communication (undergraduate webpages, Canvas sites associated with the undergraduate program, undergraduate student listserv(s), newsletters, flyers, etc.) with current and prospective students, and provide quality service to undergraduate students and faculty to support recruiting, retention, on-time graduation, and job placement for SAS undergraduate majors. Process and maintain/update student forms and other paperwork; assist in evaluation of student assignments associated with the undergraduate program, such as Hokie GPS planners, etc.; participate in School events/recruitment activities as assigned (may require working outside normal business hours). Carry out administrative duties such as filing, shredding, copying, binding, scanning, answering questions, ordering office supplies, etc.

Required Qualifications

Demonstrated expertise in Microsoft Office software, the Google suite of tools (Docs, Sheets, Forms, groups, etc.), and the Teams platform; Demonstrated expertise in accomplishing tasks in a busy office environment; Demonstrated strong organization, problem-solving, and time management skills; Demonstrated ability to work independently, and to interact and communicate comfortably with individuals of diverse social, ethnic, and educational backgrounds; Associate's degree (or higher) in any field, and/or equivalent years of training and administrative experience.

Preferred Qualifications

Previous administrative support experience; B.S. or B.A. in any field; Knowledge of university software systems (e.g. Banner, Canvas or similar learning management platforms); Experience in a college-level advising/student support office; Experience or training in the animal sciences

Pay Band

3

Overtime Status

Non-Exempt: Eligible for overtime

Appointment Type

Regular

Salary Information

40,000-50,000

Hours per week

40

Review Date

08/21/2026

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

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