Program Support Officer Jobs in New York (NOW HIRING)

Crisis24 Job Opportunity

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

Who We Are Looking For:

The ideal candidate exudes and demonstrates passion for security and safety. Key skills encompass strong security minded professional, customer service, strong verbal communication, writing, critical thinking, analytical abilities, and a grasp of basic risk management principles. The candidate should thrive in a team environment with shifting priorities, projects, and evolving security program expectations. Adherence to discretion and confidentiality is mandatory, with a capacity to assess and communicate sensitive topics and risks in a reasonable manner. Operating with integrity in all aspects of the job is a must. Ideal past job experiences that prepare candidates for this role may include executive protection, alarm/camera operators, residential security, emergency response, or a combination of these.

Location: Menlo Park, CA

What You Will Work On:

• Provide a security presence for Executives, while providing executives and staff with exceptional customer service.
• Protect employees, officers, directors, consultants, contractors, subcontractors, and other third parties.
• Protect assets including equipment, buildings, materials, products and raw materials, and proprietary information.
• Report safety concerns and potential hazards to the Global Security Operations Center (GSOC)/Security Control Room (SCR) and Global Security Protective Services Managers.
• During emergencies, adhere to established GSPS protocol prioritizing the safety of the executive team, staff, and high-profile guests.
• Initiate contact with unknown persons on the premises to determine their identity and intent.
• Enforce company policy regarding guests and photography by restricting employees and visitors from lingering in sensitive, high-profile locations or taking unauthorized photographs.
• Maintain clear succinct communication with team guests, staff, and the Protective Services team.
• Conduct regular sweeps of the area with special attention at the beginning and end of each shift.
• Complete accurate daily reports, monitor messenger threads, and live monitor camera.
• Maintain perimeter security in an open office environment and other environments.
• Support visiting security teams when performing advance walkthroughs for future meetings.
• Maintain active dialogue with the ESO Lead addressing security issues, clarifying expectations, and safety concerns.
• Participate in advanced training to include defensive driver driving and executive protection.

What You Will Bring:

• 3 + years of experience in Executive Protection, Emergency Response Teams (ERT), PSD, or RST
• Must Pass:
• Physical Readiness Test (PRT) & Meet and Greet prior to offer of employment
• Executive Protection or Residential Security applicable academy or course
• Pre-employment Background Investigation (BGI)
• Random drug screenings
• Must Possess:
• Possess a valid and current BSIS issued CA Guard Card
• Valid driver's license and expert knowledge of the and surrounding areas
• High school diploma, GED, or equivalent
• All agents are expected to be able to provide STO, body coverage, and perform advances
• Showcase abilities and experience in security planning, emergency response, conflict resolution, team environments and understanding of Corporate Security Technologies
• Possess strong Written and Verbal Communication skills, Command Presence & Confidence in abilities to operate as a security professional
• Team members must always maintain physical readiness to respond to an attack or hazard.

Desired Qualifications:

• Prior ERT, military, or law enforcement providing physical security, emergency response, surveillance detection, secure transportation
• Specialized training in incident response, emergency medicine, or crisis management
• Experience in providing Secure Transportation Operations (STO) for clientele in a solo or team capacity
• CA CCW, LEOSA/HR 218 permit or CCW valid for all 50 states
• Exposed Firearm Permit (optional)
• Current CPR certification - advanced medical experience preferred

Benefits:

• Medical, Dental, Vision, and Life Insurance
• Competitive 401k with employer match
• Employee Assistance Program (EAP)
• Paid time off (PTO)

Information Security:

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.