ZipRecruiter

Log In

1

Program Services Manager Jobs in Oak Ridge, TN (NOW HIRING)

Core Spaces

Resident Services Manager

Knoxville, TN · On-site

Employee Assistance Program (EAP) for access to confidential support services * Company retirement ... Responsibilities include managing resident renewals, replacements, and conflicts, conducting ...

next page

Showing results 1-20

All JobsProgram Services JobsProgram Services Manager JobsProgram Services Manager Jobs in Oak Ridge, TN

Program Services Manager information

See Oak Ridge, TN salary details

$37.3K

$72.6K

$136.7K

How much do program services manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for program services manager in Oak Ridge, TN is $72,579.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $85,100.00 per year, depending on experience, location, and employer.

What does a program services manager do?

A Program Services Manager oversees the planning, implementation, and evaluation of programs within an organization, ensuring they meet set objectives and serve the intended population effectively. They coordinate staff, manage budgets, monitor program outcomes, and liaise with stakeholders to deliver high-quality services. This role often involves developing policies, reporting on program performance, and making improvements based on feedback and data analysis. Program Services Managers are vital for ensuring that organizational programs run smoothly and achieve their desired impact.

What are the key skills and qualifications needed to thrive as a program services manager?

To thrive as a Program Services Manager, you need strong leadership, project management, and program development skills, typically backed by a bachelor’s or master’s degree in a related field. Familiarity with project management software, budgeting tools, and data tracking systems is usually required, along with certifications like PMP being advantageous. Superior communication, problem-solving, and team-building abilities help you motivate staff and effectively liaise with stakeholders. These skills are crucial for ensuring programs are executed efficiently, meet organizational goals, and deliver impactful services.

What are some common challenges faced by program services managers, and how can they be addressed?

Program Services Managers often encounter challenges such as balancing multiple projects simultaneously, ensuring consistent communication among team members, and adapting to changing client or organizational needs. Effective time management, regular team check-ins, and clear documentation can help address these issues. Additionally, building strong relationships with stakeholders and being proactive about potential obstacles are key strategies for success in this role.

What is the difference between Program Services Manager vs Program Coordinator?

AspectProgram Services ManagerProgram Coordinator
Required CredentialsBachelor's degree, experience in program management, certifications may be preferredAssociate's or Bachelor's degree, relevant experience often preferred
Work EnvironmentOversees multiple programs, manages staff, strategic planningSupports program activities, handles logistics, assists with implementation
Employer & Industry UsageNonprofits, government agencies, educational institutionsNonprofits, community organizations, healthcare providers
Common Search & Comparison IntentUnderstanding managerial roles in program deliveryLearning about support roles in program execution

The Program Services Manager typically holds more responsibilities, including strategic planning and staff management, requiring higher credentials. The Program Coordinator focuses on supporting program activities and logistics. Both roles are essential in program delivery but differ in scope and seniority.

What are the most commonly searched types of Program Services jobs in Oak Ridge, TN?

The most popular types of Program Services jobs in Oak Ridge, TN are:

What cities near Oak Ridge, TN are hiring for Program Services Manager jobs?

Cities near Oak Ridge, TN with the most Program Services Manager job openings:

Program Services Manager jobs near you

Resident Services Manager

Knoxville, TN • On-site

Core Spaces
501 - 1,000 employees
Learn more about Core Spacesexternal

Full-time

Life, Retirement, PTO

Re-posted 7 days ago

Core Spaces rating

8.0

Company rating: 8.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Who We Are
Core Spaces (Core) is more than a real estate company, it's a people company. Where building relationships is just as important as building properties. From researchers and architects to designers and operators, Core is made up of risk takers and dreamers who are on a mission to invent the future of living. Our six cultural values guide us every day and we strive to live them in everything we do: PUSH (Invent Better Places to Live), GRIT (We Got This), LIFT (Help Each Other Win), SHINE (Bring Your Full Self), UPHOLD (Never Break Trust), GROW (Always Get Better). Everything Core does stems from this culture of collaboration and innovation, and the drive to constantly improve the resident experience. This unique approach has led to creating spaces and services that are redefining the way people live.
What We Do
Founded in 2010, Core is a vertically integrated real estate investment manager focused on acquiring, developing and managing across the student housing and build-to-rent ("BTR") sectors. Its residential communities feature world-class amenities, progressive design, and hospitality-driven service. Core's student housing portfolio includes over 74,440 beds currently owned or managed, with a pipeline of over 53,860 beds in various stages of development. Core's BTR division has over 3,000 homes under development, now leasing or in its pipeline in high-growth metros nationwide. For more information, visit www.corespaces.com.
*Portfolio and pipeline numbers as of Q2 2026
Benefits That Matter
  • A culture that provides you with a sense of belonging
  • Competitive pay that values your contributions
  • Incentives designed to reward your achievements
  • Paid flexible PTO to disconnect or celebrate life milestones
  • Paid 14+ holidays, including your birthday, to disconnect and celebrate
  • Paid Parental Leave that begins after 90 days
  • Paid volunteer time off to give back to your community
  • Monthly workshop weeks; fewer meetings & more collaboration
  • Robust health plan options that begin within at least 30 days of your employment
  • Monthly phone reimbursement
  • Wellness allowance and perks, including a yearly subscription to a meditation app
  • An environment that provides you a voice to share your perspectives
  • Employee Assistance Program (EAP) for access to confidential support services
  • Company retirement options including 401(k) + matching & Roth account option

Position Overview
The Resident Services Manager oversees on-site daily customer service and resident retention tasks. Responsibilities include managing resident renewals, replacements, and conflicts, conducting prospect tours, executing marketing activities, and enhancing resident retention. The role may also involve additional on-site clerical or office tasks as required.
What You Will Do
Resident Management:
  • Managing all disputes between roommates.
  • Handling of all resident replacements/relets.
  • Manages resident's and guarantor's concerns to the best of their ability in an effort to minimize escalation to Community Manager.
  • Responsible for customer service regarding questions/concerns.
  • Regularly collaborates with the Maintenance Supervisor and Property Manager on recurring issues and work order updates, ensuring transparent communication with residents.

Surveys & Reporting:
  • Work with the Director of Sales and Reputation Management, including regular check-ins, to ensure reputation goals are being met.
  • Responsible for creating and executing quarterly Reputation Management Plans, and reviewing them with the Director of Sales and Reputation Management and Property Manager.
  • Oversees resident surveys and focus groups to gather feedback, identify improvements, and shares findings with Property, Maintenance, and Regional Managers.
  • Formulating necessary action strategies based on the feedback received from Focus Group discussions.
  • Responsible for conducting resident experience calls (minimum of 10 per week).

Leasing & Marketing:
  • Provide necessary support in marketing and leasing operations, which includes leading tours and following up with prospective residents.
  • Responsible for planning, implementing, and performing marketing duties and tenant events.

Compliance and Standards:
  • Ensure compliance with all company policies, procedures, and legal requirements.
  • Uphold brand and company standards, ensuring that the property is consistently presented in an exceptional manner.
  • Special Projects and Reporting:
  • Collaborate with the Property Manager on special projects and assignments.
  • Complete all assigned HR/People Operations-related tasks.

Other:
  • Must be able to work a full shift / required work schedule on-site at the property.
  • Must be available for additional hours including evenings, weekends, and overtime when necessary.
  • Must be available to assist with move-outs, turn, and move-ins that extend beyond normal full-time hours.
  • Must be able to lift and move objects weighing up to 50 pounds regularly, as required by the demands of the job. This may include bending, stooping, and lifting throughout the workday.

Ideally, You'll Have
  • High School Diploma or Comparable Degree, Demonstrated Leadership Skills
  • 1+ years of property management experience
  • Proficient in Office Products and Windows and Apple operating systems.

You'll crush it if you have experience with
  • Student Housing Experience
  • Experience with Entrata software

Organizational Structure
Reports to: Community Manager
Direct Reports: N/A
Disclaimer
Please note that job responsibilities, reporting lines, and duties outlined in this job description are subject to change to meet the evolving needs of the organization.
As an Equal Opportunity Employer, Core Spaces celebrates diversity and is committed to creating an equitable and inclusive environment, which creates a sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and the community they represent.
Additional Compensation
$2,500 sign-on bonus included!

What Core Spaces employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply