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Program Services Manager Jobs in Burlington, ON (NOW HIRING)

Oak-land

Financial Services Manager

Oakville, ON · On-site

$120K - $170K/yr

We are currently seeking a Financial Services Manager to join our leadership team of customer ... Full benefit programs & competitive compensation plans * Employee and Family Assistance Program ...

BFL Canada

Client Service Manager, Programs

Toronto, ON · Hybrid

We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events. We are looking for a Client Service Manager to join our ...

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Program Services Manager information

What does a program services manager do?

A Program Services Manager oversees the planning, implementation, and evaluation of programs within an organization, ensuring they meet set objectives and serve the intended population effectively. They coordinate staff, manage budgets, monitor program outcomes, and liaise with stakeholders to deliver high-quality services. This role often involves developing policies, reporting on program performance, and making improvements based on feedback and data analysis. Program Services Managers are vital for ensuring that organizational programs run smoothly and achieve their desired impact.

What are the key skills and qualifications needed to thrive as a program services manager?

To thrive as a Program Services Manager, you need strong leadership, project management, and program development skills, typically backed by a bachelor’s or master’s degree in a related field. Familiarity with project management software, budgeting tools, and data tracking systems is usually required, along with certifications like PMP being advantageous. Superior communication, problem-solving, and team-building abilities help you motivate staff and effectively liaise with stakeholders. These skills are crucial for ensuring programs are executed efficiently, meet organizational goals, and deliver impactful services.

What are some common challenges faced by program services managers, and how can they be addressed?

Program Services Managers often encounter challenges such as balancing multiple projects simultaneously, ensuring consistent communication among team members, and adapting to changing client or organizational needs. Effective time management, regular team check-ins, and clear documentation can help address these issues. Additionally, building strong relationships with stakeholders and being proactive about potential obstacles are key strategies for success in this role.

What is the difference between Program Services Manager vs Program Coordinator?

AspectProgram Services ManagerProgram Coordinator
Required CredentialsBachelor's degree, experience in program management, certifications may be preferredAssociate's or Bachelor's degree, relevant experience often preferred
Work EnvironmentOversees multiple programs, manages staff, strategic planningSupports program activities, handles logistics, assists with implementation
Employer & Industry UsageNonprofits, government agencies, educational institutionsNonprofits, community organizations, healthcare providers
Common Search & Comparison IntentUnderstanding managerial roles in program deliveryLearning about support roles in program execution

The Program Services Manager typically holds more responsibilities, including strategic planning and staff management, requiring higher credentials. The Program Coordinator focuses on supporting program activities and logistics. Both roles are essential in program delivery but differ in scope and seniority.

What cities near Burlington, ON are hiring for Program Services Manager jobs?

Cities near Burlington, ON with the most Program Services Manager job openings:

Program Services Manager jobs near you

Financial Services Manager

Oakville, ON • On-site

Oak-land
See more jobs at Oak-landexternal

$120K - $170K/yr

Full-time

Posted 16 days ago

Key responsibilities

  • Provide a consistently exceptional customer experience by following established processes and procedures.

  • Collaborate with team members to drive sales and improve efficiencies.

  • Act as a liaison between financial institutions and customers, ensuring all documentation for ownership and warranty is completed correctly.

Job description

Oak-land Ford is a proud member of the AutoIQ Dealership Group. We are ambitious, innovative and forward-thinking and we strongly believe that our people are our greatest asset. As lifelong students of our craft, we pursue improvement at every turn. We do not settle for “Best” because our quest to improve and grow doesn’t have a finish line.

We are currently seeking a Financial Services Manager to join our leadership team of customer focused professionals within our high volume and process-driven dealership.

Purpose/Summary of Position:

This role is responsible for providing a consistently exceptional customer experience, following established processes and procedures for their role and achieving targeted goals and objectives. This role is responsible for ongoing collaboration with fellow team members; driving sales and improving efficiencies whenever possible.  

The Financial Services Manager acts as liaison between financial institutions and our customers and ensures that all required documentation needed for ownership and warranty is completed correctly.  They also generate profit by selling warranties, insurances and various products.

Required Qualifications:

Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.      

Our leaders are excellent communicators who love working directly with both customers & co-workers and who are businesspeople and people-people. Our leaders understand that the best team will provide the best customer service and as such, make attracting and retaining talent a top priority because it is critical to our success. Fostering a team of happy, empowered and engaged individuals is a key priority of this leadership role. 

Candidates must possess: 

  • Unrestricted OMVIC license & dealership approval 
  • Valid driver’s license 
  • Minimum High School Diploma
  • Post-Secondary Education Preferred 
  • Minimum 2 years of experience in sales departments or related work environments – previous FSM experience preferred 

Why AutoIQ?

  • Progressive and innovative Auto Group
  • Career development– we provide opportunities for advancement all the way up to ownership in the business
  • Training & Development – We believe in and are committed to training our people for success
  • A chance to be a part of a fun, collaborative culture based on shared core values and operating principles across our stores
  • Commitment to an exceptional employee experience
  • Collaborative work environment & group support
  • Full benefit programs & competitive compensation plans
  • Employee and Family Assistance Program

Qualified applicants are invited to apply with resume and cover letter.

AutoIQ is an equal opportunity employer which values diversity in the workplace. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Applicants are asked to make their needs/requirements, for the purpose of accommodation under AODA, known to Human Resources when they are contacted for an interview or by emailing hr@autoiq.ca.

Position Status: We are actively hiring to fill a current open position.

Artificial intelligence (AI) tools are used in the assessment, screening, or selection of candidates for this role.



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