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Program Services Manager Jobs in Georgia (NOW HIRING)

Yancey Bros Co

Technical Services Manager

Austell, GA · On-site

$104K - $104K/yr

Manage Technical Communicator program to maximize customer and Technical Communicator uptime * Grow the Commercial Tech Services program by developing innovative programs to sell to our customers

Emory Healthcare

Volunteer Services Manager

Atlanta, GA

$37.44 - $45.62/hr

Plan, directs, manages, coordinates, monitors, implements, and directs policies, procedures, and ... Coordinates and conducts orientation and in-service programs for volunteers. * Resolves volunteer ...

Compass Group

DINING SERVICES MANAGER

Byron, GA · On-site

As a Dining Services Manager I, you will manage a team of food service professionals and will be ... Assists with the rollout of new culinary programs in conjunction with marketing and culinary team.

Compass Group

PATIENT SERVICES MANAGER

Augusta, GA · On-site

Job Summary Patient Services Manager - Hospitality Leadership Opportunity At Morrison Healthcare, w ... Health and Wellness Programs * Discount Marketplace * Identity Theft Protection * Pet Insurance

Compass Group

PATIENT SERVICES MANAGER

Augusta, GA · On-site

Job Summary Patient Services Manager - Hospitality Leadership Opportunity At Morrison Healthcare, w ... Health and Wellness Programs * Discount Marketplace * Identity Theft Protection * Pet Insurance

Compass Group

PATIENT SERVICES MANAGER

Augusta, GA · On-site

Job Summary Patient Services Manager - Hospitality Leadership Opportunity At Morrison Healthcare, w ... Health and Wellness Programs * Discount Marketplace * Identity Theft Protection * Pet Insurance

KNAPP

Program Manager Customer Service

Kennesaw, GA · On-site

The Program Manager coordinates day-to-day program activities across internal teams and external ... Coordinate execution of program services and projects; track milestones, deliverables, and ...

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Program Services Manager information

What does a program services manager do?

A Program Services Manager oversees the planning, implementation, and evaluation of programs within an organization, ensuring they meet set objectives and serve the intended population effectively. They coordinate staff, manage budgets, monitor program outcomes, and liaise with stakeholders to deliver high-quality services. This role often involves developing policies, reporting on program performance, and making improvements based on feedback and data analysis. Program Services Managers are vital for ensuring that organizational programs run smoothly and achieve their desired impact.

What are the key skills and qualifications needed to thrive as a program services manager?

To thrive as a Program Services Manager, you need strong leadership, project management, and program development skills, typically backed by a bachelor’s or master’s degree in a related field. Familiarity with project management software, budgeting tools, and data tracking systems is usually required, along with certifications like PMP being advantageous. Superior communication, problem-solving, and team-building abilities help you motivate staff and effectively liaise with stakeholders. These skills are crucial for ensuring programs are executed efficiently, meet organizational goals, and deliver impactful services.

What are some common challenges faced by program services managers, and how can they be addressed?

Program Services Managers often encounter challenges such as balancing multiple projects simultaneously, ensuring consistent communication among team members, and adapting to changing client or organizational needs. Effective time management, regular team check-ins, and clear documentation can help address these issues. Additionally, building strong relationships with stakeholders and being proactive about potential obstacles are key strategies for success in this role.

What is the difference between Program Services Manager vs Program Coordinator?

AspectProgram Services ManagerProgram Coordinator
Required CredentialsBachelor's degree, experience in program management, certifications may be preferredAssociate's or Bachelor's degree, relevant experience often preferred
Work EnvironmentOversees multiple programs, manages staff, strategic planningSupports program activities, handles logistics, assists with implementation
Employer & Industry UsageNonprofits, government agencies, educational institutionsNonprofits, community organizations, healthcare providers
Common Search & Comparison IntentUnderstanding managerial roles in program deliveryLearning about support roles in program execution

The Program Services Manager typically holds more responsibilities, including strategic planning and staff management, requiring higher credentials. The Program Coordinator focuses on supporting program activities and logistics. Both roles are essential in program delivery but differ in scope and seniority.

What are the most commonly searched types of Program Services jobs in Georgia?

The most popular types of Program Services jobs in Georgia are:

What cities in Georgia are hiring for Program Services Manager jobs?

Cities in Georgia with the most Program Services Manager job openings:

Program Services Manager jobs near you

Technical Services Manager

Austell, GA • On-site

Yancey Bros Co
Machinery Manufacturing • 1 - 5K employees
Learn more about Yancey Bros Coexternal

$104K - $104K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Yancey Bros. rating

8.2

Company rating: 8.2 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

57th of 178 rated vehicle equipment hire

Job description

Who We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset...our employees.
What You Will Be Doing:
As the Technical Services Manager you will be responsible for managing the Technical Communicators, analyze and evaluate processes to improve the program, and develop a market to provide the Technical Communicator services to our customers. The manager also insures that proper communications channels between direct factory support and the dealer are open and working, and communicate any shortcomings to manufacturer reps. The manager also communicates current and emerging commercial issues to CAT and assists in any reasonable manor.
Primary Responsibilities:
  • Manage Technical Communicator program to maximize customer and Technical Communicator uptime
  • Grow the Commercial Tech Services program by developing innovative programs to sell to our customers
  • Reach out to Sales, Product Support and Training with introduction to new technologies or issues that arise
  • Oversee implementation of the Contamination Control Compliance (CCC) program
  • Establish diagnostic Software requirements
  • Communicate w/ factory on key issues
  • Make customer visits when necessary to provide assurances regarding issues resolution
  • Provide customer software, sales, support, and installation
  • Make branch visits to get feedback on Tech Services support
  • Manage the escalation of service support issues
  • Manage technical aspects of Incident Reporting (liability)

Additional Responsibilities:
  • Insure that the Technical Services staff is adequately sized and trained to meet the needs
  • Maintain and implement internal reporting systems to allow internal customers a means of documented communications.
  • Perform other duties as assigned
Who We Are Looking For:
To be successful in this position you should be a forward thinking decision maker with the desire to own the Technical Services. This person will look to promote the business as well as look for ways to streamline the process to strengthen the bottom line. You should have project management and computer skills, as well as excellent interpersonal and communication skills. The ability to multitask, problem solve, and be organized are essential to this position as well.
Education/Experience:
  • High school or equivalent

Required Qualifications/Skills:
  • Basic computer skills to include web searches and Word, Excel and PowerPoint
  • Must be able to comprehend, speak and write the English language.
  • Must possess excellent interpersonal and communication skills, in person, over the telephone, and through electronic media (email, text, PS databases, etc.) with individuals with many different experience levels (i.e. equipment operators to engineers).

Preferred Qualifications/Skills:
  • College or Technical degree a plus
  • Mechanical aptitude
  • Prior management experience

Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
  • Safety: We value the lives and health of our team and customers above all else.
  • Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
  • Teamwork: We work as one across our organization for the benefit of our customers.
  • Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide.
  • Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:
  • Acting in a safe manner
  • Exhibiting honesty and integrity
  • Acting in a fair and ethical manner
  • Team mentality
  • Delivering quality results
  • Embraces change / improvement
  • Exhibiting superior customer service skills
  • Exhibiting pride and ownership
  • Working with a sense of urgency
  • Exhibiting a winning attitude
What We Offer:
Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
  • Competitive Pay
  • Individual Bonus Opportunities Available
  • 401k Plan Strong Company Match
  • Employee Profit Sharing
  • Financial Wellness Coaching
  • Business Mileage Reimbursement

Employee Wellness Program
  • Medical, Vision, Dental Insurance
  • Prescription Drug Coverage
  • Flexible Spending Accounts
  • Short & Long Term Disability
  • Group Life Insurance

Personal Time Off
  • Paid Holidays
  • Paid Sick Leave

Career Development
  • Tuition Reimbursement
  • Ongoing Training
  • Advancement Opportunities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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