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Program Representative Jobs in Illinois (NOW HIRING)

University of Utah

Program Management

Campus, IL

$120K - $140K/yr

Represent the interest of assigned program participants, both inside and outside of the organization. Manage volunteers, members, and staff. Learn more about the great benefits of working for ...

University of Utah

Program Management

Campus, IL

$120K - $140K/yr

Represent the interest of assigned program participants, both inside and outside of the organization. Manage volunteers, members, and staff. Learn more about the great benefits of working for ...

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Program Representative information

See Illinois salary details

$23.7K

$42.8K

$74.6K

How much do program representative jobs pay per year?

As of Jun 13, 2026, the average yearly pay for program representative in Illinois is $42,849.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $41,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Program Representative, and why are they important?

To excel as a Program Representative, you generally need strong organizational skills, customer service experience, and at least a bachelor's degree in a relevant field. Familiarity with CRM systems, office productivity software, and sometimes experience with project management tools are commonly required. Exceptional interpersonal communication, problem-solving abilities, and attention to detail help candidates stand out. These skills ensure effective program administration, high client satisfaction, and smooth coordination across teams.

What are Program Representatives?

Program Representatives are professionals who serve as liaisons between organizations and the individuals or groups who participate in specific programs. They are responsible for promoting programs, assisting participants, providing information, and ensuring that program requirements are met. Program Representatives may also help with administrative tasks, track participant progress, and address any issues or concerns that arise. Their goal is to support both the organization and the participants to ensure the success of the program.

How does a Program Representative typically collaborate with other departments to ensure program success?

Program Representatives frequently coordinate with various departments such as marketing, admissions, and student services to address program needs and resolve participant concerns. This cross-functional collaboration ensures that all aspects of the program—from recruitment to ongoing support—run smoothly. Effective communication and relationship-building skills are essential, as Program Representatives often serve as the main point of contact between departments and program participants. Regular meetings and updates are common, allowing for proactive problem-solving and alignment of goals.
Program Representative jobs near you
Program Management

Program Management

University of Utah

Campus, IL

$120K - $140K/yr

Full-time

Retirement

Posted 9 days ago

University Of Utah rating

7.2

Company rating: 7.2 out of 10

Based on 157 frontline employees who took The Breakroom Quiz

334th of 536 rated colleges and universities

Job description

Details
Open Date 05/08/2026 Requisition Number PRN44981B Job Title Program Management Working Title Experiential Learning Director Career Progression Track M00 Track Level M6 - Director FLSA Code Administrative Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary
Traditional office hours (8 am to 5 pm), Monday through Friday with some evening and weekend commitments, as necessary.
VP Area Academic Affairs Department 00113 - College of Science-Dean Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $120,000 - $140,000 Close Date 12/31/2026 Priority Review Date (Note - Posting may close at any time) 06/30/2026 Job Summary
The College of Science is seeking an experienced leader to direct a complex and rapidly expanding experiential learning enterprise at the University of Utah. The Science Research Initiative (SRI) is the College's signature undergraduate research program that has grown into a large, sophisticated organization poised to provide meaningful hands-on research experiences to all incoming College of Science students in their first year on campus. A recent expansion includes the SRI Career Accelerator Program (SRI-CAP), which provides juniors and seniors with professional and technical skills development and industry connections. In addition to a small number of permanent staff, the program is supported by a team of more than a dozen SRI Fellows, postdocs who lead research streams and support an associated structured course. SRI has grown tremendously since its inception in 2020, with SRI and SRI-CAP currently serving approximately 650 undergraduate students per year. Substantial additional growth is projected. Beyond SRI, this position will be responsible for other related experiential learning programs in the college, including the ACCESS Scholars Program, a multi-year cohort program that supports students in becoming leaders in their scientific disciplines and beyond. We seek a visionary and experienced Director who will help shape the future of these programs during their next stage of development.


The next phase of maturation for College of Science experiential learning programs requires strategic leadership to provide direction and vision, cultivate partnerships with internal and external stakeholders, and establish operational processes necessary to successfully scale up to serve the growing population of students. This position will work with college leadership to develop, refine, implement, and scale novel experiential learning opportunities for science and mathematics students at the University of Utah.


The ideal candidate will have demonstrated experience leading complex educational programs, building organizational infrastructure, and developing high-performing teams.


The College of Science at the University of Utah is a leading academic division dedicated to advancing scientific knowledge through innovative research, rigorous education, and community engagement. It encompasses eight academic units and several interdisciplinary programs that foster collaboration across scientific disciplines, including the Wilkes Center for Climate Science and Policy, the Center for Science and Mathematics Education, and the Henry Eyring Center for Cell and Genome Science. With state-of-the-art facilities and a strong emphasis on undergraduate research and graduate training, the College prepares students for impactful careers in academia, industry, medicine, and beyond.


The University of Utah is located in Salt Lake City, one of the most livable cities in the western United States, which blends genuine urban amenities with unmatched access to the outdoors. World-class skiing at Alta, Snowbird, Park City, and Deer Valley is minutes from campus, alongside hiking, biking, and five national parks within a few hours' drive. The city offers great neighborhoods, excellent schools, a vibrant dining and arts scene, and a full slate of professional sports - the Utah Jazz, Utah Mammoth, Real Salt Lake, Utah Royals and the Salt Lake Bees - plus the energy of University of Utah athletics right on campus.

Start date for this position is negotiable.

Program Management
Direct/Manage/Supervise the design and implementation of programs that carry out the mission of the university. Develop strategies and goals to create programs offering the greatest impact to the community. Determine short- and long-term program plans to meet organization goals. Oversee the coordination and daily work activities of the programs. Represent the interest of assigned program participants, both inside and outside of the organization. Manage volunteers, members, and staff.
Learn more about the great benefits of working for University of Utah: benefits.utah.edu
The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.
Responsibilities
Strategic Leadership and Vision

  • Provide strategic direction for experiential learning opportunities, including the SRI, SRI-CAP and ACCESS Scholars, aligning program goals with College and University priorities for student success and experiential learning.
  • Lead planning efforts to sustainably scale the programs to accommodate increasing student enrollment and participation while maintaining program quality and impact.
  • Develop and implement a long-term vision for experiential learning across the College of Science that serves students throughout their undergraduate journey and prepares them for success in their careers.
  • Develop, refine, and implement new experiences to accommodate shifts in student interests and enrollment growth.
  • Pursue extramural funding opportunities to support program growth, expansion, and sustainability.

Organizational Structure and Operations

  • Establish clear organizational structure, roles, and responsibilities for staff members, postdocs, and program leadership to optimize team effectiveness.
  • Design and implement operational processes, systems, and workflows necessary to support a sophisticated, large-scale experiential learning enterprise.
  • Develop scalable program structures and standardized procedures that can accommodate continued growth.
  • Create metrics and assessment frameworks to evaluate program outcomes and impact, operational efficiency, and areas for improvement.
  • Serve as the primary point of contact for the SRI and related programs in the College of Science, representing these programs to internal and external stakeholders.

Program Management and Development

  • Oversee all programmatic aspects of the SRI, SRI-CAP, ACCESS Scholars and related experiential learning initiatives in the College of Science, ensuring cohesive pathways for students from first-year research experiences through upper-level professional development opportunities.
  • Provide strategic vision and oversight of the recruitment and development of new SRI research streams, ensuring that prospective stream leaders are supported in their design and implementation of projects, mentoring of students, and logistics.
  • Maintain and update mentor training materials and professional development resources to support stream leaders and others in mentorship roles.
  • Ensure alignment of skills developed through experiential learning programs with career pathways and employment opportunities.
  • Cultivate and steward internal and external relationships to support programmatic goals, including with local industry partners; grow industry connections and internship opportunities in collaboration with existing initiatives.
  • Implement meaningful cohort experiences for all SRI and ACCESS participants.

Team Leadership and Supervision

  • Serve as direct supervisor for members of the SRI leadership team, Program Manager, and other program staff, providing clear direction, performance feedback, and professional development opportunities.
  • Build and maintain a collaborative, high-performing team culture that supports innovation, accountability, and continuous improvement.
  • Coordinate the work of staff and postdocs to ensure efficient operations and eliminate duplication of effort.
  • Foster collegiality and collaboration across the program and within the broader College of Science community.

Student Engagement and Assessment

  • Provide direction in the recruitment of students to experiential learning opportunities; work with college staff to develop strategies that increase program participation and student success.
  • Lead efforts to assess program impact on participants, using data to inform continuous program improvement.
  • Support a culture of safety in all SRI research facilities.
  • Ensure programs are meeting programmatic goals, serving the needs of College of Science students, and aligned with college and institutional priorities.

Resource Stewardship

  • Serve as a responsible steward of College and University resources, maximizing impact and efficiency.
  • Work collaboratively with College of Science leadership to identify resource needs and opportunities for program enhancement.
  • Uphold the core values of the College of Science in all aspects of program leadership.

Reasonable changes to responsibilities based on clearly articulated expectations are in the purview of the supervisor.


Director, Program Management
Direct/Manage/Supervise the design and implementation of programs that carry out the mission of the university. Develop strategies and goals to create programs offering the greatest impact to the community. Determine short- and long-term program plans to meet organization goals. Oversee the coordination and daily work activities of the programs. Represent the interest of assigned program participants, both inside and outside of the organization. Manage volunteers, members, and staff. First-level director. Assists executives and/or senior directors in defining organizational goals and strategic plans. Extensive business knowledge with comprehensive understanding of the organization and functional area.
Requires a bachelor's (or equivalency) + 12 years or a master's (or equivalency) + 10 years of directly related work experience.
This is a Director-Level position in the Management track.
Job Code: M23706
Grade: M21
Expected Pay Range: $120,000 - $140,000

Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Director, Program Management: Requires a bachelor's (or equivalency) + 12 years or a master's (or equivalency) + 10 years of directly related work experience.

Preferences
  • Doctoral degree in science, education, or a related field.
  • Experience with undergraduate research programs or experiential learning initiatives in higher education.
  • Track record of successful grant writing and securing external funding.
  • Experience working in a research university setting.
  • Knowledge of career development and professional preparation for STEM students.
  • Familiarity with assessment and evaluation of educational programs.

Type Benefited Staff Special Instructions Summary Additional Information
The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement ...

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About University of Utah

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The University of Utah is the state’s flagship institution of higher education, with 18 schools and colleges, more than 100 undergraduate majors and graduate programs, and an enrollment of more than 38,000 students. It is a member of the Association of American Universities—an invitation-only, prestigious group of 71 leading research institutions. The U is advancing a new national model for higher education that delivers societal impact through education, research, health care, and community service, while making social, economic, and cultural contributions that improve lives across Utah and around the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1850

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