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Program Manager Research Operations Jobs in Rhode Island

Brownhealth

Research Assistant

Providence, RI · On-site

$41K - $68K/yr

Under the direct supervision of the Principal Investigator, the Project Director and Research Program Manager conduct specific research protocols associated with assigned research project(s). All ...

Brown University Health

Research Assistant

Providence, RI · On-site

$41K - $68K/yr

SUMMARY Under the direct supervision of the Principal Investigator, the Project Director and Research Program Manager conduct specific research protocols associated with assigned research project(s)

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Program Manager Research Operations information

What are Program Manager Research Operations?

Program Manager Research Operations are professionals who oversee and coordinate the administrative and operational aspects of research programs within organizations such as universities, corporations, or healthcare institutions. Their responsibilities typically include managing budgets, ensuring compliance with regulations, supporting research teams, and improving efficiency in research processes. They act as a bridge between researchers, administrative staff, and external partners to ensure projects run smoothly and meet organizational goals. Program Managers in Research Operations play a critical role in enabling scientific and academic research by providing strategic and logistical support.

What is the difference between Program Manager Research Operations vs Research Coordinator?

AspectProgram Manager Research OperationsResearch Coordinator
CredentialsBachelor's or higher in related field, project management certifications often preferredBachelor's degree in a relevant field, research experience
Work EnvironmentOversees multiple projects, collaborates with teams, manages budgetsSupports research projects, handles data collection, assists with study logistics
Employer & IndustryResearch institutions, biotech, pharma, academiaResearch labs, clinical settings, academic institutions
Search & Comparison IntentUnderstanding managerial roles in research operationsDetails on research support roles and coordination tasks

The Program Manager Research Operations typically oversees multiple research projects, manages teams, and handles budgets, requiring project management skills. In contrast, a Research Coordinator focuses on supporting specific research studies, managing data collection, and logistical tasks. Both roles are essential in research environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Program Manager Research Operations, and why are they important?

To thrive as a Program Manager Research Operations, you need expertise in research administration, project management, and budget oversight, often supported by a relevant degree and experience in research environments. Familiarity with project management tools (e.g., Asana, MS Project), research compliance systems, and grant management platforms is typically essential. Strong leadership, organizational skills, and effective communication enable collaboration across multidisciplinary teams and stakeholders. These skills ensure efficient research operations, regulatory compliance, and successful project outcomes.

What are the main challenges Program Managers in Research Operations typically face when coordinating cross-functional teams?

Program Managers in Research Operations often encounter challenges related to aligning diverse stakeholders, balancing multiple project timelines, and ensuring smooth communication between research, product, and operations teams. Successfully navigating these challenges requires strong organizational skills, adaptability, and the ability to manage competing priorities while maintaining research quality and compliance. Regularly facilitating meetings, setting clear expectations, and using project management tools help mitigate these challenges and ensure collaborative progress.
What are popular job titles related to Program Manager Research Operations jobs in Rhode Island? For Program Manager Research Operations jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Program Manager Research Operations jobs in Rhode Island look for? The top searched job categories for Program Manager Research Operations jobs in Rhode Island are:
What cities in Rhode Island are hiring for Program Manager Research Operations jobs? Cities in Rhode Island with the most Program Manager Research Operations job openings:
Program Manager Research Operations jobs near you
Senior Program Manager (GCC Operate Phase)

Senior Program Manager (GCC Operate Phase)

Citizens

Johnston, RI • Hybrid

$175K - $250K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Senior Program Manager - Global Capabilities Center (Operate Phase) 

Location and Work Model
This role requires a four day on site, one remote hybrid work schedule in one of the following organizational hubs
Johnston, RI
Phoenix, AZ
Westwood or Medford, MA
Plano, TX
Iselin, NJ
Pittsburgh, PA
Franklin, TN
Cleveland, OH
Chicago, IL

Role Focus: GCC Operate Phase Program Oversight

The Senior Program Manager for GCC Operate Phase is responsible for ensuring the ongoing consistency, and operational maturity of Citizens Global Capability Center for the Operate phase. 
This role is responsible for the end-to-end program governance, buildout, and operational oversight of the Operate Phase within the Global Capability Center (GCC). This role partners closely with enable the broader GCC and enterprise global strategy. The Operate Phase focuses on stabilizing and scaling operations by implementing the full global operating model, ensuring consistent service delivery, and meeting defined SLAs and KPIs. 
This phase includes end-to-end talent management, governance oversight, vendor management, and execution of core support functions. It also drives continuous improvement.

Key Responsibilities:
Operate phase Program Leadership
    Provide strategic program leadership for GCC Operate Phase focused on the operating model optimization, communications, vendor oversight, and enablement of the global operating model.
    Establish and manage an integrated program roadmap aligned to GCC maturity stages (startup, scale, optimize, transform).
    Drive consistency in operating models, controls, governance, and service delivery across enabling functions.
Cross-Functional Stakeholder Management
    Act as a central point of coordination between ETS, GCC leadership, and service providers for the Operate Phase.
    Facilitate executive-level updates, steering committees, and decision forums related to the operate phase.
    Drive alignment across global and regional stakeholders with competing priorities and dependencies.
Transformation & Continuous Improvement
    Identify opportunities to improve efficiency, effectiveness, and scalability through process re-engineering, automation, and digitization.
    Support enterprise transformation initiatives impacting the operate phase, including system implementations, policy changes, and operating model shifts.
    Promote standardization and adoption of best practices across the GCC ecosystem.
Financial & Resource Management
    Support business case development for new services, expansions, or transformation initiatives.
    Optimize resource utilization across internal teams and external partners.

Required Qualifications:
Experience
    10+ years of experience in program management, operations, or shared services within large, complex enterprises.
    Demonstrated experience supporting or leading large programs with having GCC Build-Operate-Transfer expertise or M&A expertise as a plus
    Proven track record managing large-scale, cross-functional programs and/or GCC or shared services environments.
Skills & Competencies
    Strong program and portfolio management expertise 
    Deep understanding of enterprise governance, risk management, and compliance principles.
    Exceptional stakeholder management and executive communication skills.
    Strong analytical, financial, and problem-solving capabilities.
    Ability to operate effectively in ambiguous, fast-evolving environments.

Hours and Schedule
40 hours per week
Monday through Friday

Pay Transparency
The salary range for this position is $175,000 to $250,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience. 

Benefits
Comprehensive benefits include medical, dental, and vision coverage, retirement plans, parental leave, flexible work arrangements, education reimbursement, wellness programs, and generous paid time off exceeding local requirements.

Citizens Benefits Overview

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

Job Applicant Data Privacy Policy

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.


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